Eaglesoft vs Solutionreach

RATING:

4.1

(147)

Eaglesoft has 147 reviews and a rating of 4.11 / 5 stars vs Solutionreach which has 223 reviews and a rating of 3.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (147)
3.9 (223)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 18, 2024
December 19, 2023
Pros/Cons
  • Pros

  • My favorite dental software is eaglesoft because of the ease of use, the dental chart is very straight forward, and it is easy to communicate back and forth with the front desk/other clinicians.
  • Very easy to use and figure out all the possibilities with reports and features. Also very easy to connect with customer support or easily google question to figure out a fix.
  • Cons

  • A lot of the features are disguised by icons that don't make sense. This sometimes makes it hard when I'm in a pinch to schedule someone.
  • The problem with this is that this doesn't happen all the time. Odd, can a fix help with this.
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  • Pros

  • Helps with appointment reminders AND review management for a reasonable price; customer service is amazing.
  • I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.
  • Cons

  • Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.
  • Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos