Eaglesoft

RATING:

4.10

(138)

About Eaglesoft

Patterson Dental’s Eaglesoft software is a Meaningful Use and ONC-ATCB certified on-premise dental office practice management system. Designed for dental practitioners and dental healthcare providers of all sizes, it includes features including clinical charting, patient scheduling, imaging, billing/accounting applications and periodontal templates. Eaglesoft’s patient scheduling application gives dental practice employees the ability to block off different segments of time, from five to 60 minutes, depending on the necessary length of the appointment. Double booked appointments are displayed side-by-side so they can be identified before a problem arises. The treatment planning module lets dental professionals present a custom treatment plan to each patient and co...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Eaglesoft Pricing

Contact Patterson Dental Supply for pricing details.

Free trial: 

Available

Free version: 

Not Available

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Eaglesoft Reviews

Overall Rating

4.10

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Eaglesoft

1 - 5 of 141 Reviews

User Profile

Meg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

Only Software for Dental

It's great. We have used it for years and see no reason to switch

PROS

It is the best software available for general dental professionals. Everything is easy to do and there isn't anything my staff can do that I am unable to undo. The settings allow for each user to have different access to things.

CONS

Eaglesoft is currently not cloud based. We have to have a physical server to use this software.

Reason for choosing Eaglesoft

Functionality

Vendor Response

Thank you for your review of Eaglesoft! We are happy to hear how it is helping your team and practice. If you ever have any questions or need additional training please contact our Patterson Technology Center Support Team at 800-475-5036. If you are ever interested in exploring cloud software, Patterson Dental also has Fuse cloud-based practice management software and we would be happy to review it with you.

Replied March 2022

Nancy

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Excellent Practice Management Software

I have used Eaglsoft for more than 20 years. It is so user friendy and it is easy to train new team members to use. I have used other practice management software in the past and none of them are as good as Eaglesoft.

PROS

Eaglesoft offers so many features to make practice management so much easier. Their reports, charting and treatment planning are so organized. I love the insurance aging report and how you can make notes that can be tracked and filtered through the insurance outstanding claim window. This saves so much time. There are so many features to list that we love.

CONS

I would have to say the only thing as this time I would like to see improve is to be able to print patient notes from their chart note screen instead of having to go to patient master notes.

Reason for choosing Eaglesoft

Eaglesoft had more features and benefits.

Reasons for switching to Eaglesoft

Needed a software that integrated with digital imaging and digital cameras. Also, wanted better software that did more. The others were limited. Eaglsoft does in all.

Vendor Response

Thank you for taking the time to share your feedback. We are so happy to hear that you have been a customer for over 20 years and love so many things about Eaglesoft. We are also excited to share that our new Eaglesoft version 21.20 does include an update allowing you to print notes from the chart screen. Please contact our support team to get the update.

Replied March 2022

Sara

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2021

Eaglesoft has a bird's eye view on patient healthcare

Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit world, I would like to kindly describe Eaglesoft as the Slack for dental offices. In the 21st century, it's efficient, mostly straightforward, and more useful than any paper cabinet filing system.

PROS

When I used to work as an office assistant in a dental office, I used Eaglesoft all the time for data entry, internal communication, and to lookup patient information. It was fairly easy to navigate and it served as an excellent substitute to our previous paper filing system.

CONS

Without a guide, it can be difficult to navigate the platform and understand what the software can and can't do. For example, there are a number of keyboard functions that allow you to find a patient, lookup sensitive information, etc. but the help icon doesn't ever tell you about these shortcut solutions.

Vendor Response

Thank you for your review and we are happy to hear it made your practice more efficient! Eaglesoft has many features and we have dedicated Technology Advisors to provide training to practices, a self-serve FAQ knowledgebase, and an industry leading support team available to answer any customer questions quickly.

Replied January 2022

Hailey

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Easy to get used to

PROS

Eaglesoft has all the features a dental office would need. It's also easy to train employees on and easy for them to grasp.

CONS

Sometimes the system would glitch out and we would have to restart it, but that didn't happen often.

Vendor Response

Thank you for your feedback! We appreciate that you took the time to leave a review.

Replied January 2023

Whitley

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Eaglesoft is great - not many drawbacks

We enjoy it - helps us stay organized and keep track of patients and referrals! Overall great company and software

PROS

We really enjoy the ease of logging in and changing appts, and keeping patients information up to date - had great reminders and ease of use with statements etc.

CONS

There are some glitches that will occasionally pop up, the company doesn’t ever reach out ahead of time and warn you. You usually end up finding out when you call in to find out what’s going on. Eaglesoft just like any softwares can have issues just get ahead of them and reach out before hand

Reason for choosing Eaglesoft

Better price quality and clear understanding of how product works

Reasons for switching to Eaglesoft

Company change

Vendor Response

Thank you for taking the time to leave a review. We love hearing how it is helping your practice stay organized and keep patient information up to date!

Replied September 2022

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