# Solutionreach Software Reviews, Demo & Pricing - 2026 > Review of Solutionreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/dental/solutionreach-dental-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / Solutionreach Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/alternatives/) # Solutionreach 2026: Benefits, Features & Pricing Wondering if Solutionreach is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Solutionreach 3.8 [(236)](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) Pricing Starting at $329.00 per month ### About Solutionreach For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey. Wondering if Solutionreach is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## Solutionreach User Interface ## Popular Solutionreach Alternatives Main Product Solutionreach 3.8 [(236)](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.48Value for money - 3.53Customer support - 3.77Functionality Pricing Starting at $329.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/) 4.8 [(654)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.90Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(273)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.59Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $8.00 per month Get Price ## Solutionreach Pros and Cons We analyzed 236 verified reviews for Solutionreach to find out what actual users really think. Select to learn more Texting Boosts Patient Engagement Solutionreach makes it easy to connect with patients through text messaging, allowing quick appointment updates, test results, and insurance requests. Mass and one-on-one texts help reduce missed calls, improve responsiveness, and offer customizable, HIPAA-compliant communication options that patients appreciate. Automation Streamlines Daily Tasks Automated messaging and scheduling features in Solutionreach help staff save time by reducing phone calls and manual recalls. The platform lets teams focus on in-office patient care, improves productivity, and keeps schedules current, making daily operations smoother and more efficient. Support Lacks Responsiveness Users frequently report difficulty reaching customer support, slow follow-up, and unresolved issues. Many find the support team unhelpful, with limited availability and poor communication, leading to frustration when trying to resolve problems or end contracts. ## Solutionreach Pricing and Plans Starting price: $329.00 per month Free Trial Free Version Basic $329.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Solutionreach Features - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of Solutionreach 2-Way Messaging Activity Dashboard AI/Machine Learning Alerts/Notifications API Appointment Management Approval Process Control Automated Responses Automated Scheduling Availability Indicator Availability Management Billing & Invoicing Booking Management Campaign Management Chat/Messaging Client Database Communication Management Compliance Management Confirmations/Reminders Contact Database Contact Management Customer History Customizable Branding Customizable Forms Dental Practice Management Electronic Payments Email Marketing Email Reminders Email Templates For Healthcare Forms Management For Optometrists HIPAA Compliant Insurance Eligibility Verification Keyword Tracking Marketing Automation Mass Texting Media Monitoring Medical Billing Messaging Mobile Access Mobile Alerts Monitoring Multi-Channel Communication Multi-Language Multi-Location No-Show Tracking One-to-One Messaging Online Booking Online Payments Online Scheduling Orthodontic Charting Patient Communications Patient Education Patient Engagement Patient Intake Patient Management Patient Portal Patient Questionnaires Patient Records Management Patient Scheduling Payment Processing Progress Tracking Ratings/Reviews Real-time Conversations Real-Time Monitoring Real-Time Notifications Real-Time Updates Recall Tracking Records Management Registration Management Reminders Reporting/Analytics Reporting & Statistics Reputation Management Response Management Review Monitoring Review Notification Review Request Review Sharing Scheduling Sentiment Analysis SEO Management SMS Reminders Social Media Integration Survey/Poll Management Surveys & Feedback Template Management Third-Party Integrations Video Conferencing Web Forms ## Solutionreach User Reviews Overall Rating 3.8 Ratings Breakdown 5 45% 4 24% 3 10% 2 8% 1 13% Secondary Ratings Ease of Use 3.9 Value for money 3.5 Customer support 3.5 Functionality 3.8 SW Sjana W. Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed September 2022 The best time saver in the office 5 The time they save me allows me to focus my attention to more pressing matters-I don't have to do phone call reminders for appointments, and no more recall! They do it all! They also keep tabs on reviews for me! Heaven forbid we get a less than stellar review, and I am notified immediately, so this can be rectified-if possible immediately. Ratings Breakdown 4 Ease of use Previously 5 4 Value for money Previously 5 5 Customer support 5 Functionality Pros: They do the work of at least 3 employees, more if you are a bigger office! Saves me time, phone calls, headaches! I can do a link for payment, I love texting patients, I can multitask with this and not miss anything! Cons: A few features aren't super user friendly, I have to search out and find how to do a few things, they sync process is also a little slow. Read More MT Megan T. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed January 2025 Solutionreach review 4 Support is hit or miss some years. Overall I've had a good experience and would recommend them. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Conversations, recalls, newsletters are all very easy to use. They've helped us a lot over the years. Cons: I wish it wrote back to our PM "better". It would be more effective. Reasons for choosing Solutionreach Less expensive for a similar product at the time on implementation. Read More te terry e. Medical Practice 11-50 employees Used other for more than 2 years Review source Reviewed May 2018 Reach all your contact solutions with Solutionreach 5 Previously 4 Ratings Breakdown 5 Ease of use Previously 4 5 Value for money Previously 4 5 Customer support Previously 4 5 Functionality Previously 4 Pros: easy to use,love the texting and automatic patient reminders, the newsletters and birthday wishes all work seamlessly Cons: The automatic reviews at one time had no filters but they have since correct that so don't really have any problems. Read More RH Reagan H. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed March 2026 Optical Awesomeness 5 Overall, I love it, it is super easy to navigate and we have very minimal problems with it. I can say that it is one of the best systems to use for an eye doctor's office! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of communication with our patients without having to use our personal cellphones is something that I really like. Occasionally we find some bugs and issues, but for the most part there are none. They have great customer support and value for money. Email management and campaigns are also great, and the security is on top! Cons: I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that, there is nothing wrong with it! Read More TB Tina B. Verified reviewer Medical Practice 2-10 employees Used monthly for less than 2 years Review source Reviewed October 2024 Admin Assistance 4 It was very good but the price was a little high Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The News Letter are fantastic. A very large selection and easy to use. The SR pay was very helpful. Cons: The text service needs to be updated. The price was a little high. We have new system which includes phones Reasons for switching to Solutionreach Weave included a phone system at a better price Read More JS Julie S. Verified reviewer Hospital & Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed September 2024 Okay product for dental office needs 3 We used Solutionreach for several years before switching to a company that we felt was a better fit for our office. Solutionreach is a good product, but I believe there is room for improvement in several areas. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Ease of use, effective communication and appointment reminder platform for our practice Cons: Cost was higher than other products that perform as well or better Reasons for choosing Solutionreach Cost at time of signing on as startup practice Read More JK James K. Verified reviewer Hospital & Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed December 2023 Avoid their long term contracts and fine print 2 Was fine until the current \[sensitive content hidden\] took over. Then Support was outsourced and horrible. Then features stopped working and were never fixed. Then they tripled my fee in less then a year breaking their originally promises. then when I tried to leave they brought out the fine print, but if I stayed they refused to fix the myriad of problems so they released me. Then they backbilled me because their server kept sending out automated messages. I was with them for over 5 years and they had no loyalty and no honor when it came to keeping their word. I would avoid this contract oriented sales company at all cost. There are less expensive, more honorable companies out there. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: I liked the price they promised me and they promised never to raise it because I helped with beta testing, but when the new \[sensitive content hidden\] took over they tripled my price in one year with no warning. Cons: They lock you into an auto renewing contract then when you try to get out of it they drag their feet and continue to bill you for months after you disconnect them. Then they chaise you for the money because they did not stop their servers from sending messages when you disconnected their service. Reasons for choosing Solutionreach They gave me a good price and their VP at the time said he locked the price for the lifetime of us being customers.....but then the company got sold and they did not honor the agreement. Reasons for switching to Solutionreach Features not available on revenuewell at the time. Read More ms meg s. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed January 2022 Used by us since 2014 4 We have grown with SR in so many ways. The pros are high (quality product, low maintenance, easy to utilize), the cons are expected (longer times to reach support, things falling through cracks) and we know what to expect from them. At one point, we left SR for DemandForce and quickly returned since we were unable to customize the communication received from patients on our behalf in a way that reflected our brand. We haven't left since! Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: SR is a great platform for reminders, group messaging, and newsletters. It may be great in other aspects, but I don't utilize those features. In the 7 years we have used SR, they have made many changes and added many products. It is one of the softwares we utilize, but it is the most low maintenance and I love that. I only log on when I need to and that's an awesome benefit. Cons: I wish the SR Intake form would write into more software. We have Eaglesoft and Eyefinity, but SR Intake only writes into Eaglesoft. Super helpful. Would be much more helpful if it would do the same with our vision PMS. Reasons for choosing Solutionreach They have platforms for both companies: dental and optometry. We couldn't select a product that didn't do both. Read More DP Deb P. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed July 2021 Solutionreach elevates our customer service 5 Solutionreach has allowed our team to improve the efficiency of daily operations by automating some of the tasks that are essential to maintaining a well scheduled day of patient care. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The messaging ability of the platform was easy to incorporate and is utilized by all team members from any computer in the office. This increases our ability to work as a team and not rely solely on just a couple of team members sitting in the business area. Cons: Sometimes we experience “glitches” where the communication software lags causing us to not receive messages from our patients. Reasons for choosing Solutionreach Truly, we had a wonderful sales person who listened to our needs and showed how SR could assist our office team. Customer service was definitely one of the best aspects of making the transition to a new platform. Reasons for switching to Solutionreach When I switched many years ago, Soutionreach afforded the options of combining ease of appointment confirmation with digital check-in for the patient. Vendor Response Deb, Wow, we were blown away by your positive words. Thank you for taking the time to write such a detailed review! I am glad that not only do your team members find Solutionreach easy to use but that our customer service also meets your high standards. Thank you again for taking time out of your busy day to share your experience with us. Replied July 2021 Read More RL Robert L. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2025 Look elsewhere 2 Customer service is terrible. If you have problems don’t expect a quick resolution. My team has had several issues and were unable to resolve them. I called and had a similar experience. I spoke with what I thought was an upper level manager to help us. Unfortunately, \[sensitive content hidden\] multiple times promised to help us and get back to us same day and he failed to do so. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Texting feature works great and is very simple to use. Cons: Customer service. Is poor. If you have any issues, which all products will, don’t expect a quick resolution. Read More Showing 1 - 10 of 236 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) ## Solutionreach Popular Comparisons [Carepatron vs Solutionreach](https://www.softwareadvice.com/medical/care-patron-profile/vs/solutionreach-dental/)[Vagaro vs Solutionreach](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/vs/vagaro/)[Goldie vs Solutionreach](https://www.softwareadvice.com/salon/goldie-profile/vs/solutionreach-dental/)[ClinicSense vs Solutionreach](https://www.softwareadvice.com/medical/clinicsense-profile/vs/solutionreach-dental/)[GoReminders vs Solutionreach](https://www.softwareadvice.com/legal/goreminders-profile/vs/solutionreach-dental/)[Acuity Scheduling vs Solutionreach](https://www.softwareadvice.com/medical/acuity-profile/vs/solutionreach-dental/)[Weave vs Solutionreach](https://www.softwareadvice.com/compare/158992-Weave/vs/318574-solutionreach-dental/)[Curve Dental vs Solutionreach](https://www.softwareadvice.com/medical/curve-dental-profile/vs/solutionreach-dental/)[Jane vs Solutionreach](https://www.softwareadvice.com/compare/86099-Jane-App/vs/318574-solutionreach-dental/)[Klara vs Solutionreach](https://www.softwareadvice.com/medical/klara-profile/vs/solutionreach-dental/)[Adit vs Solutionreach](https://www.softwareadvice.com/dental/adit-profile/vs/solutionreach-dental/)[SimplyBook.me vs Solutionreach](https://www.softwareadvice.com/medical/simplybookme-profile/vs/solutionreach-dental/)[Doctible vs Solutionreach](https://www.softwareadvice.com/dental/doctible-profile/vs/solutionreach-dental/)[Phreesia vs Solutionreach](https://www.softwareadvice.com/medical/phreesia-profile/vs/solutionreach-dental/) [Compare All Alternatives](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/alternatives/) ## Other Top Recommended Appointment Reminder Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1368) Recently recommended **86** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1282) Recently recommended **49** times [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) **4.5** (32) Recently recommended **25** times [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) **4.2** (33) Recently recommended **23** times Stuck Between Options? 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