YAPI Paperless Dental Software


YAPI is a cloud-based dental solution that caters to specialties of dentistry and orthodontics and helps them to manage their day-to-day business operations. The solution can be used by both staff and patients.

YAPI offers features such as built-in patient scheduling a digital imaging module. Patients can also fill out and electronically sign forms within the solution. YAPI's practice dashboard module facilitates office communication using real-time data.

YAPI's appointment-confirmation and recall module allows dentistry practices to schedule automated email, postcards, text and voice messages within the solution. YAPI also features an automated module for collecting and pre-screening patient feedback and facilitates posting this feedback on external review sites.

YAPI is compatible with the iOS operating system and supports integration with iPad. Services are offered on a monthly subscription basis that includes support via phone, email and FAQs.

Patient health information
Patient health information

Patient health information

Huddle dashboard

Huddle dashboard

Patient schedule (mobile)

Patient schedule (mobile)

Mobile View

Mobile View

Patient Engagement and Review

Patient Engagement and Review

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8



9 Reviews of YAPI Paperless Dental

Overall rating

4.0 / 5 stars

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Showing 1 - 9 of 9 reviews

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Jennifer from Turnage Family Dentistry

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

1st time YAPI User

Pros

Great customer service, lots of training and videos to use. Very user friendly. Can customize to your needs.

Cons

The only thing that I wish was a little different is the conformation records. I would like to be able to click on the patient in the que to see a running list of text communications.

Review Source

Jacklyn from South Shore Pediatric Dentistry

Specialty:  Pediatric dentistry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Love customer service and its functionality

We love it!

Pros

Easy to use. This program was very well thought out for the need of the dental industry. Our staff really appreciates it.

Cons

Its a lot to process all at once - but they give you the tools to help you. They provide good reference videos.

Review Source

Sara from Orchard City Dental Care

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy to use, convenient for patients

Pros

Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders.

Cons

Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed.

Review Source

kristi from Hudson valley periodontics

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

yapi for every dental office

We have gone paperless so patient forms and communication threw out our office are done threw yapi. All consent forms are also done threw yapi. Its simple to upload into dentrix threw the document center.

Pros

I like that you can have patient's sign documents right on the ipad. There is no need for another device for patient's to sign important forms.

Cons

I dislike how many clicks it takes to complete something. I feel things would be better if it was just a one click or drag option.

Review Source: Capterra

Jen from Bellanger Pediatric

Specialty:  Pediatric dentistry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

WOW AMAZING PRODUCT!

Thank you YAPI!

Pros

YAPI is amazing! We are a brand new office that has been using YAPI since we opened in April of 2017. We are completely paperless, I can communicate so easily with patients and even the patients say how much they love the reminders they get through email/text! All the staff I have spoken to on the phone for training have been very helpful and pleasant. He did most of the training sessions and I have had to email him questions here and there. He always replies promptly and if it's not something he can directly help with he directs me to who I need to speak to. YAPI has made my life so much easier by how user-friendly it is. I HIGHLY recommend!

Review Source

Erica from KCSD

Specialty:  General dentistry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Dental Practice Review

Overall the convenience of the program is ideal and it pairs well with our dentrix program. However the time that it takes to recreate forms to make them compatible is a major downfall. They are also not set up to communicate with our medical practice management and EHR program.

Pros

We have yapi installed on our ipads for the patients to complete their new patient and updated patient forms when they arrive. It's a simple as selecting a box and the paperwork can be completed quickly.

Cons

You have to create the fillable version of all your forms to have it done the way you want it as the support staff doesn't have the ability to change a word document into a fillable version. I've spent countless hours recreating forms to make it compatible with the software. Ideally the support team would have the mans to do this for the customer.

Review Source

Sara from Orchard City Dental Care

Specialty:  General dentistry

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Yapi is a good solution

Pros

Contains all the features we need in a messaging/reminder/paperless system. Pleased with the sleekness of the look

Cons

The messaging system is difficult to keep track of messages sent out to individual patients. And the window is small.

Review Source

Jackie from Northwest Hills smiles

Specialty:  General dentistry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

great program

our patients love yapi

Pros

-great price point
-different modules for different functions
-great customer service
-patients love the appointment reminders, they look professional and personal
-all features are customizable

Cons

-the patient tracker for patient check in:check outs is included with the appointment reminders. it’s a little cumbersome if you asked me. too much clicking to navigate your patient

Review Source

Robert from Robert J Freitas II, DDS

Specialty:  General dentistry

Ease-of-use

Customer support

Functionality

March 2015

Paperless Startup

Pros

Ease of use and great customer service. Very quick to respond to questions.

Cons

No issues with either the product or the vendor. Some older patients get intimidated by the idea, but they have few issues working with it.