YAPI Paperless Dental software


YAPI is a cloud-based dental solution that caters to specialties of dentistry and orthodontics and helps them to manage their day-to-day business operations. The solution can be used by both staff and patients.

YAPI offers features such as built-in patient scheduling a digital imaging module. Patients can also fill out and electronically sign forms within the solution. YAPI's practice dashboard module facilitates office communication using real-time data.

YAPI's appointment-confirmation and recall module allows dentistry practices to schedule automated email, postcards, text and voice messages within the solution. YAPI also features an automated module for collecting and pre-screening patient feedback and facilitates posting this feedback on external review sites.

YAPI is compatible with the iOS operating system and supports integration with iPad. Services are offered on a monthly subscription basis that includes support via phone, email and FAQs.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8

8 Reviews of YAPI Paperless Dental

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  • Sara from Orchard City Dental Care

    Specialty: General dentistry

    Number of employees: 2-10 employees

    August 2018

    Easy to use, convenient for patients

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders.

    Cons

    Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • kristi from Hudson valley periodontics

    Number of employees: 2-10 employees

    August 2018

    yapi for every dental office

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have gone paperless so patient forms and communication threw out our office are done threw yapi. All consent forms are also done threw yapi. Its simple to upload into dentrix threw the document center.

    Pros

    I like that you can have patient's sign documents right on the ipad. There is no need for another device for patient's to sign important forms.

    Cons

    I dislike how many clicks it takes to complete something. I feel things would be better if it was just a one click or drag option.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from Turnage Family Dentistry

    Specialty: General dentistry

    Number of employees: 2-10 employees

    July 2018

    Yapi

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to install on office ipads for patients to use while in the chair. Great for a paperless office

    Cons

    It does take a go bit of time to re-create the forms that are needed for our office to make it compatible

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jen from Bellanger Pediatric

    Specialty: Pediatric dentistry

    Number of employees: 11-50 employees

    July 2018

    WOW AMAZING PRODUCT!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Thank you YAPI!

    Pros

    YAPI is amazing! We are a brand new office that has been using YAPI since we opened in April of 2017. We are completely paperless, I can communicate so easily with patients and even the patients say how much they love the reminders they get through email/text! All the staff I have spoken to on the phone for training have been very helpful and pleasant. He did most of the training sessions and I have had to email him questions here and there. He always replies promptly and if it's not something he can directly help with he directs me to who I need to speak to. YAPI has made my life so much easier by how user-friendly it is. I HIGHLY recommend!

    This review was submitted organically. No incentive was offered
    Review Source
  • Erica from KCSD

    Specialty: General dentistry

    Number of employees: 11-50 employees

    March 2018

    Dental Practice Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall the convenience of the program is ideal and it pairs well with our dentrix program. However the time that it takes to recreate forms to make them compatible is a major downfall. They are also not set up to communicate with our medical practice management and EHR program.

    Pros

    We have yapi installed on our ipads for the patients to complete their new patient and updated patient forms when they arrive. It's a simple as selecting a box and the paperwork can be completed quickly.

    Cons

    You have to create the fillable version of all your forms to have it done the way you want it as the support staff doesn't have the ability to change a word document into a fillable version. I've spent countless hours recreating forms to make it compatible with the software. Ideally the support team would have the mans to do this for the customer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sara from Orchard City Dental Care

    Specialty: General dentistry

    Number of employees: 1 employee

    February 2018

    Yapi is a good solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Contains all the features we need in a messaging/reminder/paperless system. Pleased with the sleekness of the look

    Cons

    The messaging system is difficult to keep track of messages sent out to individual patients. And the window is small.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jackie from Northwest Hills smiles

    Specialty: General dentistry

    Number of employees: 11-50 employees

    November 2017

    great program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    our patients love yapi

    Pros

    -great price point
    -different modules for different functions
    -great customer service
    -patients love the appointment reminders, they look professional and personal
    -all features are customizable

    Cons

    -the patient tracker for patient check in:check outs is included with the appointment reminders. it’s a little cumbersome if you asked me. too much clicking to navigate your patient

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robert from Robert J Freitas II, DDS

    Specialty: General dentistry

    March 2015

    Paperless Startup

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease of use and great customer service. Very quick to respond to questions.

    Cons

    No issues with either the product or the vendor. Some older patients get intimidated by the idea, but they have few issues working with it.

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