--- title: "Yapi Software Reviews, Demo & Pricing - 2026" description: "Review of Yapi Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / Yapi Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/alternatives/) # Yapi Review From $199/month 1 plan Wondering if Yapi is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Yapi 4.6 [(49)](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/reviews/) Pricing Starting at $199.00 flat rate per month ### About Yapi Yapi provides dental teams with a complete solution to run a modern dental office with efficient staff and patient communication, automation, and digital workflows. Patients enjoy the convenience of electronic dental forms, online booking, and two-way texting with their dental team. Keep your staff on the same page with intra-office chat and patient tracking. Boost your online presence with more positive patient reviews on your claimed review sites. Yapi is a Dentrix Connected software and integrates with Eaglesoft and Open Dental. Data syncs with practice management software like Dentrix, Open Dental, and Eaglesoft in real-time to eliminate data entry and human error and save precious time in a busy office. Wondering if Yapi is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## Yapi User Interface ## Popular Yapi Alternatives Main Product Yapi 4.6 [(49)](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.52Value for money - 4.48Customer support - 4.65Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(217)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.66Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(300)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.70Value for money - 4.68Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price ## Yapi Pricing and Plans Starting price: $199.00 per month Free Trial Free Version Base $199.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Yapi Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of Yapi Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Automated Scheduling Booking Management Communication Management Customizable Templates Data Synchronization Dental Practice Management Document Management Document Templates Electronic Payments Email Reminders Registration Management Reminders Scheduling SMS Messaging Web Forms ## Yapi Integrations Open Dental Integration rated undefined from -1 review Practice-Web Integration rated undefined from -1 review Dentrix Integration rated undefined from -1 review Eaglesoft Integration rated undefined from -1 review Mango Voice Integration rated undefined from -1 review RingCentral Engage Voice Integration rated undefined from -1 review ## Yapi User Reviews ## Yapi customer ratings - Overall rating: 4.6/5 - Total reviews: 49 ### Rating distribution - 5 stars: 36 reviews (73%) - 4 stars: 9 reviews (18%) - 3 stars: 2 reviews (4%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.7/5 --- ### Best of the best management software - Overall rating: 5/5 - Reviewer: Mazie P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Nothing but the best experience in every way. Support is very accessible #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the online scheduling and intake forms. Definitely noticed more new patients scheduling online. Saves so much time at the front desk !! We also use Yapi pay for easy payment collection and statement viewing. #### Cons We do not use the office communication and patient checking in and out feature. #### Reasons for switching to Yapi There were no online forms available without patient portals. And no option for online scheduling #### Vendor response It's awesome to hear how many different features of YAPI your office is using and benefiting from, Mazie! Including our new features like YAPI Pay and Smart Scheduling. Thank you for sharing your experience with others about your switch to YAPI! Replied May 2022 --- ### Great product - Overall rating: 5/5 - Reviewer: Paolo S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software allows your staff to do more work on the office and less on calls. #### Cons It’s on the expensive side of things and every month. #### Reasons for switching to Yapi I had heard it was better for reminders and more high tech. #### Vendor response Thank you for sharing your feedback with us Paolo! Very happy to hear you are getting more work done during the day and less time spent on administrative work or patient calls (in a good way!) Replied March 2022 --- ### Easy to use, convenient for patients - Overall rating: 4/5 - Reviewer: Sara G. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders. #### Cons Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed. --- ### Yapi is Spectacular - Overall rating: 5/5 - Reviewer: Christina D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Spectacular, everyone from technical support to the billing department are easy to talk to and are very patient. (even if you want to update electronic forms many many times) We are able to reach out for tech help as often as needed, someone always reaches out and in a timely manner. Our communication as improved as well as the amount of patients we can see on the schedule because of the electronic forms, allows new patient paperwork to be completed before the first appointments and there is never confusion as to is who is ready for treatment and our collections have increased due to the overall improvement of inter-officer communication. We are able to discuss the out of pocket cost at the time of service and collect accordingly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Yapi is a great communication tool. Not only are we able to text and email patients individually or a full day or everyone in the practice using Yapi, we can keep the admin team and the clinical team on the same page. The clinical team can alert the doctor they need an exam, and alert the admin team of a change in treatment. The admin team can alert clinical that the patient has a request, is here or running late. It also allows us to let the patient know if the financial estimate will change because the treatment has changed. #### Cons We have not had any complaints. We have not yet utilized the schedule online feature at this time, we hear it is very easy to have the web-site administrator set up the link. We will maybe try it in the future. #### Reasons for switching to Yapi We wanted a better communication tool, emails, texts and electronic forms. Yapi helped us to customize all of our own forms. The texts work both ways making communicating with patient and even our staff a breeze. #### Vendor response Thank you so much for detailing so many benefits your office has seen from Yapi including intra-office communication, and highlighting our client experience team, we are all here for you! Replied August 2023 --- ### Our Dental Office Loves YAPI! - Overall rating: 5/5 - Reviewer: Shannon M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered YAPI males our lives easier and helps us provide our patients with better care. There are a lot of good dental management programs out there, but none of them hold a candle to YAPI! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Yapi does it all and does it better than other dental programs and at a better price. From Confirming appointments, to email blasts, to collecting data, to forms on iPads….YAPI does it all! Need more reasons to love YAPI? They allow you to customize your forms and if you need support, a real live person will talk to you and help resolve your concerns. It’s amazing! #### Cons There is nothing I don’t love about YAPI. #### Vendor response We are so glad to hear YAPI has made your day-to-day in your dental office run smoother, Shannon. Thank you for the kind words about our support and for sharing your experience! Replied May 2022 --- ### Dental Front Office Yapi Review - Overall rating: 5/5 - Reviewer: Diana R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Yapi is helping us with our patient forms and health history, with patient communication and cancellations. Once it was all set up it is a huge time saver! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The most impactful part of this software has been the direct texting our patients. I can text a patient anytime and they can reply in real time. I also like to see the "history" of the texts so I can review whole conversations. This has streamlined my confirmations and minimized cancellations. I also like the feature of being able to text everyone on a specific day at the same time. #### Cons Yapi is very customizable which is great but did take more time than I anticipated. In the future I would like to be able to manipulate my schedule and move appointments with the online, Yapi Pop feature. #### Reasons for switching to Yapi My Dr. was referred by another Dr. #### Vendor response Thank you Diana for sharing your awesome results on how YAPI's patient communication features have streamlined your process and made it easier to keep your chairs full! We appreciate your feedback as well regarding ease of self-customization as well as the request to move appointments within YAPI as well not just your PMS. Replied March 2022 --- ### top notch superior technology innovated product it is a must have. - Overall rating: 5/5 - Reviewer: christine m. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered I have used Yapi software for approximately 5+ years each year. It gets better and better customer service is top-notch, always eager to help me where I need help. I can not say enough great things about this product and services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that automation keeps me on task for more one-on-one with patients. #### Cons I wish I could write the treatment plan into the program or incorporate it with eagle soft #### Reasons for switching to Yapi superior product hands down the value is exceptional #### Vendor response It's awesome to see your experience, Christine from ease of use to customer support. Thank you kindly for also acknowledging our year-over-year product improvements, there are many to come that are bigger than ever we will keep you posted! Replied February 2022 --- ### Best patient management dental software - Overall rating: 5/5 - Reviewer: Tamara V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Experience and customer service have been great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the features are awesome and easy to use. Intraoffice communication and dashboard keep us on time and make us efficient. Patient communication is very easy and patients love it. Paperless option of our forms have been a game changer. And now they have options of text to pay and ability to schedule their own appointments. . #### Cons Hard to customize emails. Cannot do mass text #### Reasons for choosing Yapi Most of the features i wanted were there and highly recommended by my colleagues #### Reasons for switching to Yapi The paperless forms and better customer service and recommendations from other colleagues #### Vendor response We appreciate this outstanding feedback, Tamara, thank you! It sounds like you are really maximizing your utilization of YAPI which is great to hear. I am confident some of the updates planned will help make life even easier for email customization. While we do not yet have a text blast feature to reach all patients at once, we hope that some of the conditional mass texting features will be helpful to reach groups of patients on specific appointment dates, ASAP list, or recall past due. Thank you for taking the time to share your positive thoughts about YAPI with others, we appreciate you! Replied February 2022 --- ### Love yapi! - Overall rating: 5/5 - Reviewer: Leslye C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Yapi has benefited me personally with relieving me of many tasks that take too much time. Such as, confirmation reminders, recall reminders, collected patient paperwork. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to two way text the parents of my patiens, they are all so busy and difficult to get them to pick up the phone to get information or relay information and texting makes it so much more convenient for both parties. #### Cons Would love to be able to text blast all of my patients at once or at lease all patients on the schedule at once like we do with emails. #### Vendor response Thank you Leslye for sharing your experience with easy communication between your practice and patients. Texting makes life easier for us all! We have a feature 'mass text by appointment date' that is available and if you'd like to learn more please let me know and we can walk you through how to access this. Replied February 2022 --- ### Love Yapi - Overall rating: 5/5 - Reviewer: Elizabeth C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Yapi has been the best benefit to our office regarding less paperwork and saves time with confirming and rescheduling our patients, we love the text back option to communicate with our patients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The text message reminders to our patients, its less work for us and our patients love it! and also in office to let all staff know when patients are ready and if someone cancels. We love that here! #### Cons Sometimes there are technical difficulties when creating an email, but the great team is always available to help over the phone. #### Vendor response Hi there, Elizabeth! I'm so glad to hear that YAPI has made communicating with patients a breeze with two-way texting and that you have always been able to get the help you need at the moment. We appreciate you sharing your feedback here with others to see. Thank you from all of us at YAPI! Replied March 2022 --- Showing 1 - 10 of 49 Reviews [See All Reviews](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/reviews/) ## Yapi Popular Comparisons [CareStack vs Yapi](https://www.softwareadvice.com/dental/carestack-profile/vs/yapi-paperless-dental/)[Adit vs Yapi](https://www.softwareadvice.com/dental/adit-profile/vs/yapi-paperless-dental/)[Weave vs Yapi](https://www.softwareadvice.com/compare/4118-yapi-paperless-dental/vs/158992-Weave/) [Compare All Alternatives](https://www.softwareadvice.com/dental/yapi-paperless-dental-profile/alternatives/) ## Other Top Recommended Dental Software [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) **4.4** (285) Recently recommended **8** times [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **8** times [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (235) Recently recommended **7** times [Akitu One](https://www.softwareadvice.com/dental/akitu-one-profile/) **4.9** (41) Recently recommended **5** times Stuck Between Options? 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