EDI Power Reader vs Focus X

RATING:

4.6

(57)

EDI Power Reader has 57 reviews and a rating of 4.56 / 5 stars vs Focus X which has 98 reviews and a rating of 3.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (57)
3.6 (98)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
October 6, 2020
April 25, 2024
Pros/Cons
  • Pros

  • We use several of their products. The customer support has always been great.
  • It was so wonderful that I had to get it installed when I changed companies/positions. I love being able to change the formats of my files and change what columns that I want to see for each file.
  • Cons

  • It was difficult to understand how to use and the requirements to get it to work to meet our needs.
  • The PLB segments or pass thru's are difficult to decipher with the power reader.
Read all user reviews
  • Pros

  • Focus is an Awesome software with great flexibility.
  • Ease of Implementation and Customisable to your need.
  • Cons

  • Customer Support is not upto the expectation. Delay in solving technical issue was worst.
  • Lack of technically equipped franchisees and careless direct sales people. Not attentive immediately when some problem happens.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos