The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.

Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.

You can easily maneuver through the software and update the areas you need to, and the support is fantastic.

I have had their software for 8 years, and every time I have had to call I have had the worst experience.

There is an awesome World Wide User Group (WWUG) that is very active and supportive. We have tried to take advantage and apply all of the P21 features that we can and see great return on that effort.

Great software, just make sure you have the right parts to handle a quality integration.

As a 12 year user I'm still learning functionality in P21. It's a good solid system for small to medium business and works well in and for single and multi-location businesses.

If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.

Out of the box it is weak without a strong development team because it integrates poorly initially.

Some features work differently on the sales side versus the purchasing side, which is quite strange.

Navigation is intuitive once you learn the function menus. User group and solutions database is extremely helpful for special applications.

Pricing and ordering guidelines are accurate and easily set up. Processing speed is good.

Epicor is one of the top catalog providers in terms of automobile parts, even though its quite expensive but they have proven to have the best data in the industry.

Even before they discontinued my software I still had multiple problems their tech support. I rarely write bad reviews but the last contact I had with this company was so unprofessional.

We had done a lot of set up before going live but had a few bumps, nothing that caused serious problems though.

I personally like Linux OS and this software is specifically designed to work on Linux OS. Its overall price is cheaper as there is no cost for OS.

Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use.

Information at your fingertips - inventory, orders, sales. Ease of use and scaleability.

I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place.

Great customizable features; custom columns, the ability to add tabs and add fields almost anywhere on any screen is a great feature. The master 'search' full-text search feature a plus.

Easy to use when it came to placing orders, which is what we used the most.

The intuitive ease of use, and the ability to customize as needed has made this a very versatile software package.

The ability to communicate everything about inventory, sales, purchase with everyone on our team at the same time. It is rather intuitive so training is fairly easy.

Sometimes reports were difficult to be pulled, took too long or were inaccurate. We had to pull them more than once and data wasn't the same.

I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally. After some Google search and research I found this Software.

We have been pleased with our choice of software and think Prophet21 is a good partner.

The fact that you can feed it and update it with all the information that is important to your company, you can customize it and the options as far as I've been seen are numerous.

Wireless warehouse features,  ease of use, user group focus.

They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance.

Weak on reporting capabilities. Can be difficult to deal with credit card payments.

P21 is very good in managing my warehouse and all that is in it. The openness of the system allows for easy integration of other product that help make the overall management of the business.

Over sold on a very difficult to implement and then actually use product takes more time to process.

This is a very good ERP system and from a Purchasing/Inventory stand point this system is very robust. There is nothing I feel like I need that I don't have.

When a data import has an error, it is not always easy to decipher what the error means.

The Dashboard and export functionality impressed me.

Benefits of SafetyChain Food Safety & Quality Software.

We have identified multiple cost savings opportunities and were able to resolve the issues and save a lot of money. We are also able to monitor dashboards to ensure the process stays in control.

The effectiveness of the program and how easy it is to use.

User friendly and data transparency ensures success.

The first GO-Live went flawlessely and was a great success. The project Manager dedicated to the project from SafetyChain side does a phenomenal job.

Extracting data and creating forms is sometimes difficult to do.

Integrating with our existing business has not posed any challenges so far.

I feel like the software is pretty intuitive and lots of things I need to do I can figure out how to do on my own.

The instances when the system has errors, no description of error until seeking assistance from customer service.

Provides our company with a world class advantage in interfacing production equipment.

The supplier portal is easy and straight forward (it's just an inbox!) Price is reasonable for all the features offered.

The task scheduler was a little tricky and frustrating at first.

Complex forms that allow for professional data collection.

Best feature for our company was that the software could be tailored to your company specific needs.

The back end system was very easy to learn. Working with our project manager and support team, I was able to build all of our forms and get our team ready for training in just a few weeks.

Flexibility and ease of use stands out from the rest. Being able to serve on behalf of the company as well as supplier is a key difference that stands out above the rest.

Connectivity is sometimes slow and difficult to access.

As per my experience with SafetyChain, it meets all our requirements in quality assurance side.

Enjoyed learning the system and training others.

Performance is sometimes slow or throws an error.

Safetychain has been a great partner with Tyson.

Ability to customize forms. Great customer service and timely feedback.

Great customer service support. Enjoy using knowledge base.

It’s user friendly and easy to navigate through the options.

My overall experience with Safety Chain has been awesome. I love it and hope to see more improvement and capabilities with safety chain at the plant level.

We can now accurately track waste from production, and eliminate the guesswork that comes along with paper records. We have been able to allocate more time to issues that need attention.

Ease of use and customizability of forms is what we like best.

Great software for moving from paper and pen to digital record keeping. The more you use it the more you see the capabilities.

My experience is being pleasant, and I enjoyed the full implementation of Safety Chain across all the departments, seeing how everyone discovered its potential.

It seems to be very rigid in its programming. We ask for things that we think are simple but are told that is not possible.

I think the system is being under utilized because most people don't really know how to exploit its full potential. I also think there should be one module instead of different modules.

I feel like it is a good management tool for this. I just wish there weee a few tweaks for things that would make things easier for us or our customers.

US Dollar


Epicor for Distribution ERP solutions are designed to streamline processes and grow with your business. Key capabilities include inventory management, e-commerce capabilities, advanced analytics/business intelligence, financial management, CRM, order management, pricing, purchasing, warehouse management, light manufacturing, and service & maintenance management.

Epicor for Distribution is best suited for wholesale distributors in the following industries: industrial/safety, janitorial, medical supplies/equipment, electrical, fasteners, HVAC, paper & packaging, petroleum, welding supplies & packaged gases, as well as other durable goods.

Epicor for Distribution solutions run on any browser, allowing distributors access from any device, anytime, anywhere. Solutions are available in the cloud and on-premises.


LongDescription

Purchase Order Management

Barcoding/RFID

Import/Export Management

Supply Chain Management

Financial Management

Order Management

Shipping Management

Warehouse Management

Distribution Management

Integrated Business Operations

Asset Library

3D Imaging

Returns Management

Reporting/Analytics

For Manufacturers

Quotes/Estimates

Purchasing & Receiving

Manufacturing Planning

Sales Forecasting

Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 10

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1000+

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SafetyChain's digital plant management platform gives process manufacturers the flexibility to rapidly address urgent challenges while offering scalability to expand and drive long-term value.

• Gain visibility and control of quality checks
• Understand the true performance of every shift, line, batch, and facility
• Improve productivity and reduce the risk of costly non-conformances
• Get instant visibility into each of your suppliers’ performance over time
• Reduce Environmental and Safety risks and digitize incident analysis
• Maximize availability and simplify preventative plant maintenance programs

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