Epicor for Distribution vs Xentral Software

RATING:

3.9

(77)

Epicor for Distribution has 77 reviews and a rating of 3.92 / 5 stars vs Xentral Software which has 23 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (77)
4.3 (23)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
3.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 5, 2022
February 16, 2024
Pros/Cons
  • Pros

  • The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
  • Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
  • Cons

  • If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
  • Out of the box it is weak without a strong development team because it integrates poorly initially.
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  • Pros

  • Integrations with ecommerce platforms, payment processors and other systems such as warehouse management systems at logistics partners are great.
  • For us as an engineering company, it is of great relevance that we keep an overview of our projects and our resources.
  • Cons

  • If we musst chose something, it will be that we need to pay for all features altough we use just a little of them (10% i guess).
  • Especially if goods are returned damaged or broken, we have to rely on workarounds so that the goods are separated from the good ones.
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Pricing Range
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Product Demo
N/A
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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12 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos