About ShipCompliant

ShipCompliant is a cloud-based compliance and distribution management platform that provides various solutions for breweries, wineries, distilleries, importers and retailers. Key features include registration management, delivery experience, license renewals, tax rates monitoring, reporting and compliance checks.

ShipCompliant helps increase accuracy, automate workflows and gain real-time updates on markets by streamlining all processes with a centralized platform.

Its solution, ShipCompliant Market Ready, enables importers and sellers to optimize costs by maintaining compliance across operations and distributing products. Its LabelVision service further allows brands to search for labels, which are pre-approved by Certificate of Label Approval (COLA)...


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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of ShipCompliant

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

October 2019

Natalie from Italics Winegrowers

Verified Reviewer

Company Size: 11-50 employees

Industry: Wine and Spirits

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Very easy to use!

Pros

I've been using Ship Compliant for over 10 years and love its overall ease of use. This system makes my life less stressful and I have no complaints!

Cons

I have no complaints and have never had an issue with Ship Compliant that wasn't resolved immediately. The staff and customer service team has always been professional and very accommodating.

October 2019

Mollie from Biltmore Estate Wine Company

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Wine and Spirits

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2019

Life Saver

Capacity limits of staffing, freeing up our staff of administrative work of e-filing so that they can be more analytical. We would never be able to keep up with all of our registrations without something like this product to serve as our guide. We utilize the sales by state report very frequently to keep an eye on economic nexus.

Pros

This is a one stop shop that can do it all for the wine industry. Saves our team hours of work each month. Great analytics and amazing customer service.

Cons

Home landing page isn't easy to navigate, slow for map to generate.

Reasons for Choosing ShipCompliant

Best in wine. Great industry knowledge, customer service.

October 2019

Susan from Acquiesce Winery

Verified Reviewer

Company Size: 2-10 employees

Industry: Wine and Spirits

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2019

Could Be More User Friendly

I'm trying to avoid spending my time on state reporting. However, I need to manually add lots of tracking numbers, ship dates, watch to make sure my licenses are up to date, not really sure about state label demands and if ship compliant is working here.

Pros

Automatic reporting - I like that SC can figure out the individual cities, counties, etc.

Cons

Excessive input from customer, no ease of use. Better than a couple years ago, but confusing overall.

October 2019

Kelly from Artisanal Brewing Ventures, LLC

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2019

Great product for alcohol compliance.

Overall great product and would recommend for compliance teams, specifically in the alcohol industry.

Pros

Great platform to track active permits and renewals. Streamlines state brand registrations very effectively. LabelVision is very helpful. Like the by state summary of what is required as that is helpful.

Cons

Some of the customer service responses have been just okay. Used to offer updates on state regs and feedback to make something more efficient seem to go nowhere. Multiple/partial county selections for wholesalers throw issues/flags that become white noise for all other email notifications. Billing updates have been not smoothly transitioned.

Reasons for Choosing ShipCompliant

One of the breweries I handle compliance for already was an early user/adopter, and therefore have added other companies into the platform for streamlining.

October 2019

Patricia from Skipstone Ranch

Verified Reviewer

Company Size: 2-10 employees

Industry: Wine and Spirits

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

October 2019

Pretty good software

Pros

Very transparent, efficient, simple and basic.

Cons

making edits/changes to ship dates, addresses, shipping method, etc is time consuming and slow. options either include opening individually and slowly making changes (system is slow) or downloading spreadsheets and reuploading, which is equally time consuming. It would be great if you could search multiple order numbers, select multiple orders, and make mass changes.