TrueERP software


42 reviews(4.0/5)
42 reviews(4.0/5)

True ERP is an operations management suite available in both cloud-based and on-premise formats which caters to SMB enterprises like wholesalers, construction firms and retailers, along with others.

True ERP contains several different features to help streamline processes. The system’s accounting feature provides charts and graphs through Real-Time reporting, so users instantly gain access to graphical representations of data. The CRM module helps sales teams track responses, document customer histories, and even generate customer satisfaction reports. Through the program’s Electronic Data Integration (EDI), files can be imported and exported in various formats. The solution can also integrate directly with Google Analytics. True ERP’s inventory control feature shows current stock levels, tracks volume prices, documents raw materials inventories and more. It also tracks stock levels across numerous stores and warehouses.

The manufacturing module is directly connected to the purchasing feature, so purchasing managers are instantly notified whenever the inventory is required.

Support is available via email, phone and through an online knowledge base.

Supported Operating System(s):
Windows 7 , Web browser (OS agnostic) , Windows 8

42 Reviews of TrueERP

Showing 1 - 20 of 42

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  • Mary May from Coca-Cola FEMSA Philippines

    Specialty: Food & beverage

    Number of employees: 201-500 employees

    September 2018

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is really good for us in our industry. It is very easy to use and does not require a huge tutorial to get to use it.

    Cons

    Looking forward for more faster accommodation from the Support Team. But all in all. It is ok for me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • kevin from Falcan

    Number of employees: 11-50 employees

    August 2018

    really bad experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    i would never recommend this software to anyone there are a lot of other choices to go to.

    Pros

    nothing that is not offered by other companies

    Cons

    they do not seem to stand behind the product and will send renewal invoices that are three times the previous year

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sharon from Chemical Safety International Pty Ltd

    Specialty: Chemicals

    Number of employees: 11-50 employees

    August 2018

    Software ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We generally use ERP for our work flow, accounting and payroll and all functions work well for our business. It does not take too long to induct new staff in the use of ERP.

    Pros

    I like the flexibility within ERP which allows each staff member to customize their preferences. We can amend the same listing to reflect what we individually find most useful.

    Cons

    There are no major issues. Occasionally we need to amend our closing dates (past the nine months after year end) and that is a little frustrating. A longer length of time before instigating closing dates would be good.

    This review was submitted organically. No incentive was offered
    Review Source
  • Elly from Eternal Design

    Number of employees: 2-10 employees

    July 2018

    Convenient and has what we need

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is easy to use and has everything wee need from inventory to accounts and more so helps allot in our business.

    Cons

    The software is good and has all of the functions that we require so no cons for the software, the functions are good and easy to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dindo from Magnifico Jeans Inc

    Specialty: Retail

    Number of employees: 201-500 employees

    June 2018

    Trustworthy Inventory Solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Trust this Product, it really helps a lot !

    Pros

    I like the best of this Product is that it give us a real time data to track our stock level across a very large scale warehouse and different stores.

    Cons

    I have nothing to say bad thing about this product, instead it was very good software to be trusted.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kristin from True Value Corp

    Specialty: Other goods

    Number of employees: 10,000+ employees

    May 2018

    True ERP almost

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall a great product though.

    Pros

    •Reducing and managing your costs and improving the efficiency of your whole operation
    •Getting easier visibility of every transaction across the enterprise
    •Making better decisions for your business based on information that is 100% up to date

    Cons

    The out of the box functionality doesn't support our vast goods and materials. Therefore we weren't able to maintain our customer’s expectations like we thought.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nicholas from Farfan and Mendes Limited

    Specialty: Other goods

    Number of employees: 51-200 employees

    March 2018

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really happy with the software and support. The True ERP team is always there to help us. Software helps us daily and no issue's from my user preference.

    Cons

    All our issues get resolved in no time. There is some functionality that I would make slightly different within the inventory section, but nothing much

    This review was submitted organically. No incentive was offered
    Review Source
  • Elizbe from Chas Everitt

    Specialty: Furniture / home decor

    Number of employees: 11-50 employees

    March 2018

    Very good software.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    This software is very user friendly

    Pros

    Easy to use. Good customer care and great value for your money. I love the fact that every module works together.

    Cons

    There is no cons at the moment. Everything is working great together. I would recommend this for anyone wanting to buy software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Keaton from Perfection tool and die

    Specialty: Metals / minerals

    Number of employees: 51-200 employees

    March 2018

    good setup of the website, still feel it needs a bit of work, better than what i have come across

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    good layout, everything is there where you expect it to be. appealing to the eye. load time is very good.

    Cons

    would prefer to see a welcome home page rather than straight to the point. things could be categorised it will help with a lot with the ergonomics

    This review was submitted organically. No incentive was offered
    Review Source
  • Marc from Design and Print

    Specialty: Paper & packaging

    Number of employees: 2-10 employees

    March 2018

    The implementation and setup was painless

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great piece of software and really helped improve our daily processes

    Pros

    The general ease of ise and it overall functionality is great. Anyone with a bit of pc know how can find there way in the software quite easily

    Cons

    Like any other software there is always something the user doesnt like (nature of the beast I guess), but up and to date we havent come across anything

    This review was submitted organically. No incentive was offered
    Review Source
  • Roger from Rapp Australia

    Specialty: Other goods

    Number of employees: 11-50 employees

    December 2017

    Very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good support you explain things so I can understand them and its good to talk to you. Happy with the support I receive

    Cons

    The support is good I just need to train some more on the functionality which I can do with you as you explain it well

    This review was submitted organically. No incentive was offered
    Review Source
  • Nicholas from FML

    November 2017

    Amazing support, Implementation by customer support has been exceptional.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are just waiting for our additions to be done to be able to fully take advantage of the software.

    Pros

    I like that we are able to customize to suit our business. The admin panel is easy for me to use. Implementation with Dene or Simon is highly recommended.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jag from Cabs

    Specialty: Other goods

    Number of employees: 11-50 employees

    November 2017

    No Stress

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Made my life and business easier

    Pros

    Well, I am getting a discount from the company which is really good. About the product or the software, we are really happy that we bought it. Its easy to use, very friendly, and basically it helps our business needs.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jessica from 456-Designs

    September 2017

    I wish I never bought this software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The sales pitch seemed like it would be easy. But ever since we have started it does not look like it was the case.

    Cons

    They promise free customization BUT that is just their tactic. I remember doing a meeting with customer rep and he said that they would do the customization of the software free. He even went as far as saying they would be going onsite for two weeks to "map" out the process and create screen shots to do these customization's. They did do the first part. But once it came down to creating what we asked for they are now saying we have to pay! That was not part of the package. I think it is because we have already paid them in full. I can see why they want full payment upfront WITHOUT even delivering anything! Now I am finding out they have changed their name twice. They also lost all their employees in the USA and now looking at their reviews it looks like they treat their employees horrible as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Hilda from Rodriguez Daycare

    Specialty: Other goods

    Number of employees: 2-10 employees

    September 2017

    Down Hill

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The company is going down I think. They only have a staff of 5 people is Aus and non in the USA.

    Pros

    Their accounting package used to be good but after a update, it's full of bugs and accounting is wrong

    Cons

    zero customer support, bugs, freezes, software just does not work.

    This review was submitted organically. No incentive was offered
    Review Source
  • Dino from ARM Enterprises

    Number of employees: 11-50 employees

    August 2017

    Useless Software ¿ Never Performed as Promised

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    NONE

    Pros

    On the surface, the software appears to provide a tremendous amount of functionality for a relatively low cost. But look very deeply and demand that the software is proven in your environment before you send them one penny.

    Cons

    TrueERP over promised and never deliver the key functionality of EDI connections to our retail partners. They had assured us that the functionality was in place and it only needed configuration to work with our vendors. After many months of working with the developers, they NEVER could deliver or even demonstrate the EDI functionality. They made one excuse after another and it became evident that they had no experience in EDI connections with major retailers and did not have a clue on how to make an interface work. After 7 months of trying to work with TrueERP, we gave up and requested a refund. They refused to refund the cost of the software which was never operational and we are now forced into legal proceeding to attempt recovery of our money. Don't trust TrueERP. If you still want to purchase their software make 100% certain it does everything you need before you give them any money.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Julia from ConcealFab, Inc.

    Specialty: Other goods

    Number of employees: 11-50 employees

    July 2017

    Is TrueERP still in Business?

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have three numbers on file for Customer Service, but it is always a guess as to which one is CONNECTED. Today, two of the three numbers have been disconnect and when I did connect, it was an answering service. We are currently locked out of the system. We have had this issue before with numbers not working. The support I can get thru to leave a message is based out of Hawaii. We are in a different time zone, so I don't expect a call back for a few hours.

    Pros

    The cost was what drove us to this product. It is cheap compared to other programs. We are now getting what we paid for.

    Cons

    The system is not flexible. We were told it would interface with SolidWorks, this has yet to happen. The General Ledger is set up by them, and we were not able to adjust as easily as they said. Some accounts, we just can't change. Customer Service is not available to us on a daily basis.

  • Lara from Australian Scaffolds

    Specialty: Building materials

    Number of employees: 11-50 employees

    February 2017

    Running different types of reports is so easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In short, yes TrueERP has helped us manage the day to day business. It is a big program and it was a significant change overall. The past year has been a big adjustment and you guys are developing the Hire module for us. After those developments are complete it will be even more helpful. I would also give a higher rating for “Value for Money” once our additions are done and we can use the Hire module. I wouldn’t hesitate to recommend the software to anyone with experience in inventory software, otherwise, there is a bigger learning curve. Besides that, I would for sure! Personally, I would describe the software as user-friendly!

    Pros

    Running different types of reports is so easy! The sort functions for lists and the ability to apply filters is also great!

    Cons

    We have had problems loading some of our really big reports. We also found an issue with the auto-reorder functionality but they are fixing this for us now.

  • Paul from Specialised Plumbing Centre

    Specialty: Plumbing & HVAC

    Number of employees: 11-50 employees

    February 2017

    Very user-friendly, that's why I got it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is very user-friendly, that’s why I got it! I can always call in and get real-time support, however, sometimes I need to call them to follow up. I would recommend the software as well. If the Gold Coast office asks me to be a reference, they can ring me up for a recommendation.

    Pros

    The part I like best is the ease of use! You can get where you want to be quick!

    Cons

    It can be slow, for example when pulling the product list, particularly at our second location.

  • Karren from DMD Importers

    Specialty: Other goods

    Number of employees: 2-10 employees

    February 2017

    It is a very adaptable package!

    Ease-of-use
    Functionality
    Quality
    Support

    I would recommend TrueERP! It accommodates any kind of business and molds to what their needs are. You can tell by all of the different features that it would suit any company, especially larger companies. It is a very adaptable package!

    Pros

    The things I like best about TrueERP is that it is user-friendly and straightforward. It also makes invoicing very easy.

    Cons

    Only that with the last update some of our templates were affected & some preferences were changed which was a little time consuming to fix.

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