About WebEDI

DataTrans Solutions provides affordable, simple to use, scalable cloud-based EDI software. WebEDI is an all-in-one EDI solution that scales with your company growth by integrating with your business systems. Connect with any trading partner and integrate with any application. Maintain EDI compliance with your entire network and efficiently fulfill orders with DataTrans' intuitive WebEDI platform. As your business evolves, WebEDI supports your processes by integrating with shipping services, accounting programs or any ERP or warehouse management system. 


Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of WebEDI

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(0)

0

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Experience with Data Trans

I had some issues with receiving edi's from one of our customers and customer service took care of the issue quickly and efficiently.

Pros

it's very visual and is fairly easy to use

Cons

I would like to see easier ways to save a file. Like right clicking and saving the file.

February 2019

Brenda from RA McNeil Company

Company Size: 2-10 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

RA McNeil Co

Sorry, we are a small company and this was a pricy solution to a problem we did not know we had. We were forced by our customers to go EDI. However that said, it is very nice to find our customer orders in one place. After doing business with several expensive EDI companies, Data Trans Solutions was suggested. They meet our needs and the price is comfortable.

Pros

It is mostly simple and easy to use, the notifications are prompt.

Cons

Every customer's order and invoice (810/850) layout is different and that is probably not their fault but it is a chore. Required info is supposed to be highlighted but not all of it is and that causes some delays in getting the tasks done. Our order clerk logs in and will keep the portal open, the portal does not refresh unless she logs out and back in. (The notifications come to me, which I could change)

July 2020

Jae from Permasteel Inc.

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

3.0

July 2020

Lack of Follow Through

Follow up is terrible. Couldn't get hold of anyone to help or receive updates on the progress. Supposedly, it was scheduled to be completed by the end of July but we have no idea when it will be completed because we can't get hold of anybody.

Pros

The fact that we can test partners without a long-term contract. Didn't require huge upfront costs.

Cons

In the beginning it was going well but when we asked to integrate with Amazon Dropship in April 2020 and they literally disappeared. No responses on emails and message on their portal and there are no updates to date. We were so frustrated, we contacted our sales rep, [SENSITIVE CONTENT HIDDEN] and he said he will look into it and we haven't heard from him in 3 weeks. Glad we don't have a contract in place...

Reasons for Choosing WebEDI

No commitment and no huge upfront costs.

December 2018

Louisa from Ila A. Mahieu

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best EDI solution, service and price

Pros

The WebEDI portal is extremely user-friendly and allows our team to easily process transactions and manage activity. Plus anytime we have any questions, DataTrans team is very responsive and knowledgeable. Our company started out small and as we grew the DataTrans team offered us solutions to best support our needs. They are the best in the business!

Cons

Love the software, we have 0 complaints.

April 2019

Valerie from Diversifed Distrubution

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2019

Data Trans

Customer Service is always very helpful and get the issues fix promptly.

Pros

it is easy to use works well with our system.

Cons

When trying to update files sometimes other files get a little out of wack and needed fixing.