We loved it after our partners were integrated. We hit a little bump on the road when it was difficult to reach someone with our new integration but that was resolved after [SENSITIVE CONTENT HIDDEN] got involved. Now very happy with the service.

I love the fact that this solution does not require a long term contract or huge upfront costs. It pretty much offers most of the same service as the larger EDI service providers.

Follow up and new integration but this was resolved really quickly and efficiently as soon as upper management got involved.

Sorry, we are a small company and this was a pricy solution to a problem we did not know we had. We were forced by our customers to go EDI. However that said, it is very nice to find our customer orders in one place. After doing business with several expensive EDI companies, Data Trans Solutions was suggested. They meet our needs and the price is comfortable.

It is mostly simple and easy to use, the notifications are prompt.

Every customer's order and invoice (810/850) layout is different and that is probably not their fault but it is a chore. Required info is supposed to be highlighted but not all of it is and that causes some delays in getting the tasks done. Our order clerk logs in and will keep the portal open, the portal does not refresh unless she logs out and back in. (The notifications come to me, which I could change)

I had some issues with receiving edi's from one of our customers and customer service took care of the issue quickly and efficiently.

it's very visual and is fairly easy to use

I would like to see easier ways to save a file. Like right clicking and saving the file.

The WebEDI portal is extremely user-friendly and allows our team to easily process transactions and manage activity. Plus anytime we have any questions, DataTrans team is very responsive and knowledgeable. Our company started out small and as we grew the DataTrans team offered us solutions to best support our needs. They are the best in the business!

Love the software, we have 0 complaints.

Customer Service is always very helpful and get the issues fix promptly.

it is easy to use works well with our system.

When trying to update files sometimes other files get a little out of wack and needed fixing.