BigCommerce vs Katana Cloud Inventory
BigCommerce has 318 reviews and a rating of 4.36 / 5 stars vs Katana Cloud Inventory which has 166 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Best Tech support I have ever had from a shopping cart.
- I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.
Cons
- Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.
- There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available.
Pros
- The Katana MRP interface is very easy to use and the steps are logical with help integrated into each section. The access to the knowledge base is good and the support team are efficient.
- I appreciate how much this software has helped me fix my inventory issues. I also love that when I have an issue that I do not know how to resolve, I can schedule a call and get live support.
Cons
- I've encounter a lot of bugs that are quickly fixed, but interfere with projects and daily work. The margins and costs info is a little untrustworthy and hard to read when looking for errors.
- I'm missing one feature, but it's more due to the specific nature of my business.
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2024
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