SciShield vs Benchmark Gensuite EHS

RATING:

3.9

(28)

SciShield has 28 reviews and a rating of 3.93 / 5 stars vs Benchmark Gensuite EHS which has 80 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (28)
4.4 (80)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
October 23, 2019
November 28, 2023
Pros/Cons
  • Pros

  • Available customization of the software is beneficial and the interface is user friendly.
  • One of the main benefits of the software is the ability for enhanced correspondence between the research lab and our safety team.
  • Cons

  • The instructive and annoying reminders. I don't have time to do everything immediately...back off.
  • I have multiple emails regarding lost time and data. I have to copy and paste everything I key into BioRAFT into a word document in anticipation that what I entered could be lost.
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  • Pros

  • Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.
  • Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.
  • Cons

  • Training Tracker, difficult to set up. Difficult to start using and manage.
  • For large data sets, the report pulls are very limited in some cases. For example: pulling all observations globally for a monthly period can be time consuming.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos