Box vs Docusign

RATING:

4.4

(5332)

Box has 5332 reviews and a rating of 4.39 / 5 stars vs Docusign which has 8545 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (5332)
4.8 (8545)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 21, 2024
May 17, 2024
Pros/Cons
  • Pros

  • Great to securely store and share files, ease of use, customer service is excellent, very niche features, Value for money.
  • A great place to keep all your files, good for collaboration between multiple employees, recommend using the box sync app to quickly move files around with ease.
  • Cons

  • Box can crash randomly and can be a bit confusing to use for first time users.
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
Read all user reviews
  • Pros

  • The forms that came through the email were so easy to fill out and submit. I was impressed by the simplicity and ease to fill and submit.
  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
Read all user reviews
Pricing Range
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos