Campaign Monitor by Marigold vs SpotOn

RATING:

4.5

(496)

Campaign Monitor by Marigold has 496 reviews and a rating of 4.55 / 5 stars vs SpotOn which has 308 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (496)
4.3 (308)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 23, 2024
April 23, 2024
Pros/Cons
  • Pros

  • Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.
  • I am a web developer and their API is fantastic to use. It is easy and straightforward.
  • Cons

  • I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.
  • Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
Read all user reviews
  • Pros

  • We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.
  • I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.
  • Cons

  • This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
  • So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos