Customer.io has many customizable elements to make very complex or very simple email flows. I appreciate how easy it is to use even for someone who isn't as familiar with marketing strategies.

Integration with a software product like ours is quite straightforward, and Customer.io offers a nice API for updating customer profiles and posting events for those customers.

Easy-to-use and intuitive email and marketing automation platform. Especially the ability to send out webhooks makes it very strong.

With enough money, Customer. IO is a good subscription to have.

I don’t find this product very easy to use but it’s one of the best so far I’ve used in the email automation space.

Found it very useful to send out multiple emails in a flow. Allows you to create a workflow through which you can plan the email sent to customers.

The UX/UI of the platform is perfect, definitely the best one we have among the e-mail senders we use.

Great to build and send automated campaigns. Can improve its usability in sending bulk emails.

A very useful tool for non-developer, tech-savvy marketers.

We needed a proper solution, so we compared a lot of companies, and Customer.io seemed to be the most reputable.

Minimal pre-packaged layouts; layout design requires knowledge of CSS. Lack of workflow cloning or replication creates unnecessary work.

There's a fine line between an eye-candy platform that scores low on customization and a fully fledged tool that requires constant support from a developer.

The two things that I use, their Newsletter builder and their Campaigns builder, they are splendid. The builder is clean and easy to use.

On top of it all, I love the price. Great value for the money.

An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.

The only negative i could see is that the application only allows you to send 50 emails at a time and for a large customer base this makes it more time consuming.

Customer.io walks that line gracefully, allowing me to control onboarding and loyalty processes and much more.

There are not many customization options. It is also limited to users that has large customer bases.

Perhaps its limited design options in some cases, but its automation is still high end.

IO's API to send out notification emails to our customers, I have a few things to say about its API. It is easy to use and predictable.

On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.

I liked that I could run my drip campaigns on this tool. The complexity of the drips could be managed.

The ability to view all emails that have been sent and to ensure they were received by the customer is a huge benefit to us.

The perfect platform to set up product-driven email communications with customers at scale.

The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.

A Great Marketing Automation Platform with an amazing support team.

The API is easy to use too, and makes it really easy to integrate with your app at a deep level. I couldn't imagine life without it.

The creating emails part does get tedious at times. The drag and drop builder isn't the easiest to use.

It integrates well with Shift4Shop.com (old 3dcart.com). The learning curve is straight forward and ease of use is built in.

Target Bay is rich in features and customer service is amazing.

I have been the most impressed with the customer service and the customization this company offers. The team at TargetBay goes above and beyond to make sure we are satisfied with the product.

Easy integration with BigCommerce. Great on-boarding process.

TargetBay offers excellent ROI, excellent customer service, and an easy-to-use tool for growing internet sales.

Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews.

Easy to navigate the dashboard. On-boarding was super easy as they set it all up for you and walk you through everything.

Setup took quite awhile. There were some technical difficulties and setup took a bit longer than expected.

TargetBay is a MUST have for anyone with a business on Shopify. It will definitely help drive sales and provide a strong return on investment.

The tools Target Bay provides are very easy to use and also the customer service is excellent.

Sensitive content hidden]  manages my email marketing beautifully. Every month she creates the most amazing email blasts to send to my list.

AK was a pleasure to work with  from integration into our three different website hosts, tracking ROI, product training, and designing templates.

The software is set up to encourage reviews and does a good job at building brand trust and loyalty.

The cost of their services is also very affordable, making them a great choice for businesses of all sizes.

We're driving more website visitors, higher repeat traffic, and higher conversion rates. The ROI on TargetBay has been great.

Increased ROI and better conversion rates from our existing client base. Well worth the money, and easy to use.

Having used other (better known) review platforms, I can say that this product is easy to configure and packaged to deliver full functionality without pricing tier games.

I have had nothing but the best customer service with Target Bay. CSR's have been great at breaking the information down for all to learn easily and quickly.

Pricing is very competitive and the customer service is the best in the industry.

They also have the very best customer service.

It is as if Target Bay staff are standing by to help. Administration and tech support are terrific.

Love the analytics that show the results of any campaign we do. They also have great customer service if I ever need help.

Working with the team at TargetBay has been a dream. They truly care about my business and are very helpful and responsive.

I am VERY impressed with the customer support. They are prompt with email reply and very easy to schedule a call to assist my needs.

They are responsive and work to solve issues as needed.

I have received excellent support from Senthil. Whenever anything is required, he is very quick to reply and issue resolved in a timely manner.

It has multiple options for engaging web visitors, retargeting, encouraging reviews, and driving increased sales.

Building a template from scratch through BayEngage seems to have limited capabilities, but it still gets the job done in a pinch.

This can cause frustration when first using the platform. I've learned my way around, but its still cumbersome to use.

Unfortunately, we did not do enough research beforehand in regards to this.

Target Bay's Pop-up have proven to be great revenue streams for us. This service has paid for itself time and and time again.

I think it excels in the support department...its what makes it the white glove option. Easy to use and implement because support is so good.

The setup went smoothly and thr results have been very good so far.

Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

Live customer support provided by the entire team. Clean interface that is easy to use, and easy to train others to use.

We have been using TargetBay for approximately 10 months and we are thrilled.

It's always a joy to work with a company that has caring Team with the Customer's best interests first.

As a marketing agency and a web designer I love products that can do more than one thing. The less plugins to install, interfaces to learn, and bills to pay, the better.

Easy to use and very effective at capturing a high volume of reviews. Targetbay customer service and development teams are fabulous to work with.

The only problem is I didn't know about them and subscribe earlier.

US Dollar

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Campaign

Customer Database

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Customer Experience Management

Content Management

Lead Management

Email Marketing

Mobile Access

List Management

Real-Time Data

Click Tracking

Multi-Channel Communication

Marketing Automation

Social Media Integration

Customizable CTAs

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Customizable Templates

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Language

Mobile-Optimized Email

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Drag & Drop

Autoresponders

Customer History

Tagging

Content Creation

Third-Party Integrations

Campaign Management

Multivariate Testing

SMS Messaging

Push Notifications

Device Targeting

Data Synchronization

Data Connectors

Data Integration

Multiple Data Sources

Match & Merge

Data Security

Secure Data Storage

Visual Notifications

Real-Time Notifications

Automated Scheduling

Notification Scheduling

Web Notifications

App Notifications

SMS Notifications

Visual Workflow Management

Notification Editor

Personalization

Customer Journey Mapping

Process/Workflow Automation

Data Capture and Transfer

Compliance Management

GDPR Compliance

Preview Functionality

HTML Editor

Customer.io offers the following business plans:

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Customer.io

Live Online

Webinars

Documentation

Videos

TargetBay is an email marketing platform that makes it easy for businesses to send targeted email messages to their customers and leads. 

The platform's powerful automation engine helps you generate more revenue by driving more traffic, while its lead generation tools help boost your business's sales.

TargetBay offers personalized messages based on customer behavior, helping businesses drive sales. It also provides analytics allowing supervisors to make informed decisions based on real data in real time.

Commenting/Notes

SEO Management

Reviews Management

Shopping Cart

eCommerce Management

Promotions Management

Reminders

Ratings/Reviews

Feedback Management

Mass Texting

Review Notification

Review Monitoring

Response Management

Reviews and Q&A:
Lite: free
Growth: $199/month
Professional: $299/month
Premium: $399/month

Email Personalization:
Lite: free
Growth: $299/month
Professional: $399/month
Premium: $499/month

Behavioral Pop Ups:
Lite: free
Growth: $49/month
Professional: $99/month
Premium: $199/month

Product Recommendations:
Growth: $99/month
Professional: $149/month
Premium: $249/month

Customer.io vs TargetBay

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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