FireDrum Email Marketing vs Mergo

RATING:

4.5

(213)

FireDrum Email Marketing has 213 reviews and a rating of 4.47 / 5 stars vs Mergo which has 24 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (213)
4.5 (24)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 12, 2024
September 11, 2023
Pros/Cons
  • Pros

  • It so simple to send powerful emails and quickly create forms.
  • The email studio was great for creating templates and the autosender was also super helpful.
  • Cons

  • I am a mediator and always try to alleviate disputes - but if they do not show up - there was nothing to do.
  • I don’t think there was a part of the email marketing software that I disliked.
Read all user reviews
  • Pros

  • I love how easy it is to send blast emails through Mergo. I'd never used a mail merge prior to this so my knowledge was fairly low and Mergo made it incredibly easy to jump right in.
  • If you are already a Gmail and Google product user, this is a natural fit. It was natural to work with the tools you are already familiar with and automate your email campaign.
  • Cons

  • Sometimes it was a little confusing to know which version of an email draft I was using.
  • Some of the documentation is hard to understand but it is useable - just takes some time to understand the tasks they suggest.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos