DeskTime vs Insightful

RATING:

4.5

(521)

DeskTime has 521 reviews and a rating of 4.55 / 5 stars vs Insightful which has 96 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (521)
4.7 (96)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 26, 2024
February 12, 2024
Pros/Cons
  • Pros

  • Perfect for click-counting. Simple built-in customization reports.
  • Practical service that allows you to keep track of your employees all the time, it will be good to have a better customer service.
  • Cons

  • Can often lead to micromanagement and loss of privacy by allowing monitoring of employees activities.
  • So productivity really is not addressed with using Desktime. Also, the account holder is counted toward the employee count so you pay extra.
Read all user reviews
  • Pros

  • The ability to have a live dashboard and to select screenshots to be taken every hour or the like is great - the ability to choose productivity models to best determine team success is outstanding.
  • I love the ability to monitor the productivity of the team, particularly with flexible working options.
  • Cons

  • I think it is the limited access on how you want to adjust the idle time.
  • No reporting features or auto calculation for timekeeping.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos