Raklet vs Tripleseat

Raklet has 38 reviews and a rating of 4.92 / 5 vs Tripleseat which has 466 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.92 / 5 (38)

4.65 / 5 (466)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

September 28, 2020

October 20, 2020

Pros/Cons

  • Pros

  • It is really modern and easy to use. All the apps are connected so you can use CRM, Email Marketing, Mobile Apps, Membership Management all in one place. Support team is really helpful as well.

  • I love this alumni management system. It is very easy to use. It gives the opportunity to communicate with alumni in a more sophisticated way by creating categories in database.

  • Cons

  • Filtering could be a bit better. It is easy to use though.

  • The need to customise certain aspects (e.g. country categories) is good, but also takes time and extra money.

  • Pros

  • I love the functionality of the software, from the writing process to the use of the app, its all seamless

  • It's extremely user friendly, customer support is fantastic, and my favorite part is the time it saves me!

  • Cons

  • It works well for event booking, but we have tried to use it for catering and offsite events and the platform doesn't support that as well.

  • Booking AND events windows a little redundant for a restaurant but I'm sure comes in handy for a hotel- might be better with a choice for either/or.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux