--- title: "Briostack Software Reviews, Demo & Pricing - 2026" description: "Review of Briostack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/briostack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Pest Control Software](https://www.softwareadvice.com/field-service/pest-control-comparison/) / Briostack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/briostack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/briostack-profile/alternatives/) # Briostack Review From $50/month 1 plan Wondering if Briostack is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Briostack 4.0 [(72)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) Pricing Starting at $50.00 per month ### About Briostack Briostack is an all-in-one, cloud-based field service management platform tailored for pest control and lawn care professionals focused on efficiency and growth. It streamlines every facet of your operation—from automating scheduling, route planning, and invoicing to simplifying customer management and communications. Whether delivering recurring fertilization, weed control, or pest services to residential and commercial clients, Briostack equips you with the tools to eliminate paperwork, organize workflows, and deliver consistent, high-quality service. The platform enables easy setup of recurring service plans with automated reminders and flexible scheduling. Advanced tools let you group fertilization or pest treatment rounds at optimal intervals to ensure no appointment is missed. Intuitive calendars, color-coded routes, and drag-and-drop job management simplify last-minute changes, freeing your team to focus on fieldwork rather than administrative tasks. Field technicians benefit from mobile apps that provide offline access to schedules, product usage logging, photo capture, and digital signatures—streamlining job completion and reducing errors. Quick Applications speed up bot... h recurring and one-off treatments. Business leaders gain real-time dashboards and customizable reports tracking sales, revenue, campaign effectiveness, and technician productivity, empowering data-driven decisions to grow confidently. Briostack enhances customer engagement through self-service portals for service and payment history and automated marketing campaigns that nurture client relationships and drive upsells. As your business evolves, scalable features like a public API, commission automation, bulk price adjustments, and digital document management remove operational bottlenecks and maintain seamless service delivery. With dedicated onboarding and ongoing support, Briostack ensures a smooth transition for companies moving from manual processes or scaling operations. By unifying essential tools in a single platform, Briostack helps pest control and lawn care businesses save time, reduce complexity, and achieve sustained growth with confidence. Do you work for Briostack? [Manage this product listing](https://www.g2.com/products/briostack/claim_requests/new?auto=true) Wondering if Briostack is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. ## Briostack User Interface ## Popular Briostack Alternatives Main Product Briostack 4.0 [(72)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.90Value for money - 4.0Customer support - 3.92Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/) 4.3 [(404)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.13Value for money - 4.18Customer support - 4.13Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1487)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(832)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/) 4.8 [(278)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.81Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $49.00 per month Get Price ## Briostack Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Briostack Features - Popular features found in Pest Control Billing & Invoicing Calendar Management Customer Database Dispatch Management Electronic Signature Fleet Management Job Scheduling Pest Activity Tracking Pesticide Usage Tracking Quotes/Estimates Routing - More features of Briostack Accounting Integration Activity Dashboard Alerts/Notifications API Barcode/Ticket Scanning Client Portal Contract/License Management CRM Customer History Customer Management Customizable Reports Customizable Templates Document Management Drag & Drop Electronic Payments Email Management For Pest Control Companies GPS Invoice Management Job Management Job Tracking Mobile Access Multi-Location Real-Time Data Real-Time Reporting Reminders Reporting & Statistics Scheduling SMS Messaging Technician Management Third-Party Integrations Workflow Management Work Order Management ## Briostack Integrations Azuga Fleet Integration rated undefined from -1 review ## Briostack User Reviews ## Briostack customer ratings - Overall rating: 4.0/5 - Total reviews: 72 ### Rating distribution - 5 stars: 45 reviews (63%) - 4 stars: 9 reviews (13%) - 3 stars: 4 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 14 reviews (19%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.9/5 - Customer support: 4/5 - Functionality: 3.9/5 --- ### Briostack, a vast improvement over our old software! - Overall rating: 5/5 - Reviewer: Angie H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience has been great! The software is so much better than our old software. It has the capability to text and email customers easily. Storing documents in the customer accounts is wonderful. The communication records are great. We can easily see how & when attempts were made to contact a customer. The customer support has been exceptional. The Data Conversion Team, [sensitive content hidden] went above and beyond my expectations to get us up and running on Briostack. The continuing assistance from [sensitive content hidden] has also been perfect. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like being able to access information in the database easily. I like to be able to filter & sort information to find a specific invoice or check #, etc. I'm still learning ways to access the information, but if the information is in Briostack there is a way to run a report to find it. #### Cons There is a lot of "white space" on the Details tab. When setting up a new customer or new service, there is a lot of unused space on the screen which causes a lot of scrolling up & down to either enter or see the information after it has been saved. For Ex. the space for Company Name goes from under the "Summary" tab to the "Billing" tab at the top. I don't know how many spaces it is, but it's a lot. That being said, I'd rather have too much "white space" as too little. I don't like a crowded screen, but I think a happy medium could be reached. Also, when posting payments the curser goes from the payment method down to the check # then back up to the $ amount. I would think you could put all three on one line and move straight across. #### Reasons for choosing Briostack The sales team was more up front and forth coming answering questions about Briostack and the transition process and the cost. #### Reasons for switching to Briostack It was outdated and will not be updated. No customer support. --- ### [sensitive content hidden] at BrioStack has been great! - Overall rating: 5/5 - Reviewer: James K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I would recommend Briostack. I feel there is good value for my money. I do wish that they had group pricing for "seats", but everybody does the model works for them. I find it to flow well and it isn't hard to use. Just like anything else, you need to use it to really learn it. The mobile app is excellent, and the new tech app they implemented has improved so many things for us. We are anxiously awaiting the release of their new scheduling update. It's not one of the larger software brands, but after doing demos last year with all of them, I didn't feel any need to change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We have grown from a small, one-person pest control division with Brio to a much larger one. We recently moved our entire exclusion division estimating and invoicing to Briostack, which brought challenges, as we had spent 14 years with QuickBooks modifying their systems to make this work. [sensitive content hidden] has been an absolute wealth of knowledge. After meeting him at Pest World in 2025, I knew he was the person at BrioStack I wanted to help my company transition with. It has required a large amount of customization, and he has been a star in making it all happen. He's incredibly positive with a "can-do" attitude. He's also very good at telling me when I am asking for something that can't be done "yet". He's been fantastic about finding workarounds and explaining how to implement them for me. He really doesn't say "I don't know", which builds an incredible amount of confidence. #### Cons Recently, the level of day-to-day tech support has fallen off from fantastic to "good". I hope it doesn't continue. Their support team all appears to be people in the US, not some "farmed out" call center with people you can't communicate with, as with QuickBooks. I have expressed my concerns, and they seemed well-received, and I felt heard. For the most part, the support isn't about bugs and issues, but about how to perform more involved, deeper-level tasks. Adding pictures bogs down each customer's account load time, so I would not currently recommend uploading a large number of pictures to each customer's account. Just what is actually needed. #### Reasons for choosing Briostack Seemed to meet the needs without burying me in optional charges for addons, while also not being too complex. --- ### This is the Wall Street company mentality they don’t care. - Overall rating: 3/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Terrible. Once corporate America took them over. We had multiple issues with them, and they finally only responded after a negative review from us, which they asked us to fix which we we’re willing to softened but they did not care to work with us until that review. And it was all about an additional add-on that they were trying to lock us into for a third year at $200 a month and we quit using it after about three months of the original year contract. But apparently the contracts were renewed, not month-to-month, but year two year. And the three months that we use that service it paid for itself so it canceled itself out it didn’t help us collect more than what it cost. After going into a third year of them continuing to charge us for this, we were furious as it was a worthless add-on. The next issue was them getting back a hold of us after multiple messages left or when we did talk to someone they were not able to make a decision sent us up to our manager, which didn’t get back to us leaving our system turned off for now going on two days. Still no call back so I will have to call them a third time to try to reactivate our account with no follow up no feedback. I’m done with this company and would never recommend it to anyone. We worked with a company that works with their CRM program and based off of our cash flow wanted to give us a loan once we took alone from that company our information was sold and we begin to get anywhere from 10 to 20 calls a day from other lenders. This is the worst part of corporate America that they will sell your information lock you into contracts make it impossible to get out of those contracts and hold your company hostage for a small indiscretions that will shut down your whole system on a 19th day so they don’t even typically give you the courtesy of 30 days which is standard and most industries. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros When it was owned by the original creators you could talk to people that could quickly make decisions and maximize the benefit #### Cons Once corporate America bought them Everything was extra they would lock you into contracts, even if their additional service was not helping at all, almost had to get attorneys involved and wrote a bad review to keep from going into a third year with an add-on that they refuse let us out of that was an additional $200 a month. Apparently we canceled one day late and it locked us into a whole another year. We canceled in time going into the next year, but because they didn’t receive it we were locked in an additional year. This predatorial company of a service that we did not use anymore because it was a worthless add-on that should’ve been included as part of the base Service. We wanted to cancel multiple times the entire service, but we all know the frustration of switching systems. The straw that broke the camels back as they shut our service down, which we’re paying almost 500 a month for a messaging billing oversight. The bill was less than $30 both times. If it was a simple phone call to turn it back on but one time we called and it took them an hour and a half to get back to us the next time we called twice the same day and they never got back to us, leaving our system down, costing us much more than the system’s worth. Like I said, they are predatorial once they were bought out. #### Reasons for choosing Briostack They were locally owned company and then they got purchased by a larger company. When Wall Street buys Main Street and then they run it like a New York Stock Exchange company. This is happening a lot. I can’t stand it. The customer service is never good. No one can make decisions. #### Reasons for switching to Briostack Fieldwork didn’t work with our termite system at the time. We are going back to fieldwork though. --- ### Customer Support - Billing Issue - Overall rating: 5/5 - Reviewer: Angela M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support staff is always willing and able to help with issues. Generally can resolve any issues in one phone call. If not, they always follow up. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros [sensitive content hidden] is always willing to help with any problem. If she doesn't know, she will find the answer for you and get back to you in a timely manner. I had a billing issue and she was able to help get it sorted out. #### Cons There are many improvements that could be made. Scheduling / confirmations / locking appts could be way simpler. When scheduling for a client, confirming and locking on that same page would be amazing. #### Reasons for switching to Briostack To many technical issues happening with their system. Billing was horrible. --- ### Highly recommend Brio - Overall rating: 5/5 - Reviewer: Shon G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really happy with brio. They are always innovating and working on making the process easier and smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are always adding new features and a lot of the time they’re features that we would like so I ask if it’s an option and get told it’s actually already in the queue to be built. #### Cons I wish brio office could be used on mobile. Primarily for manipulating routes. A lot of times I’ll have my phone or iPad but hardly ever a computer. #### Reasons for choosing Briostack When we did demos with field routes we just felt like another number. Similar product similar price but brio felt like we would be taken care of better. #### Reasons for switching to Briostack Pest pac had fallen behind and wasn’t updating their software. Brio was keeping up and had the options we wished pest pac had. Also pest pac was way more expensive. --- ### Avoid Briostack at All Costs — Dishonest, Broken, and a Complete Nightmare - Overall rating: 1/5 - Reviewer: Sam T. - Verified reviewer: Yes - Industry: Program Development - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Briostack is, without exaggeration, the worst software company we’ve ever dealt with. Nearly every interaction involved dishonesty, evasiveness, or terrible support. Aside from one genuinely decent employee, our experience was consistently frustrating and unprofessional. Before signing up, major platform issues were never disclosed. Once onboarded, we lost huge amounts of time troubleshooting broken or unreliable features with support teams that seemed more focused on deflecting responsibility than solving problems. The lost productivity and wasted money were staggering. Many of the features that attracted us either did not work properly, worked inconsistently, or created additional problems. Their payment processing system was especially bad. Onboarding was chaotic, and leaving the platform later became its own nightmare. Customer service was shockingly poor. Communication was terrible, accountability was nonexistent, and support often felt combative instead of helpful. It became very clear why they rely so heavily on contracts. Eventually, after endless unresolved issues, they admitted they could not properly fix the situation and agreed to let us leave without an early termination fee — the bare minimum considering the time and money their failures cost us. Then, over a year after leaving, we suddenly received a collections notice for an alleged $26 “debt” despite never receiving any invoice, warning, statement, phone call, or email claiming we owed anything. Avoid Briostack at all costs. We strongly recommend Housecall Pro or GorillaDesk instead. Choosing Briostack was one of the biggest operational regrets we’ve made as a business. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The thing I liked best about it is the ability to track bait station activity across jobs in order to compare from visit to visit. Honestly, this is probably the only thing we liked that worked. #### Cons All of their best features do not work, from their marketing to the most essential routing features, and none of this will be disclosed to you. #### Reasons for switching to Briostack Wanted scheduling improvements and pest control-specific functionality--did not get it. --- ### Long-Term User – Ongoing Stability & Pricing Concerns - Overall rating: 1/5 - Reviewer: Zachary T. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Unfortunately most of what I liked about it ended up being an additional cost that I wasn't informed of or is too glitchy to be functional. #### Cons I’ve used Brio extensively in daily operations for a pest control business. Unfortunately, my experience has been consistently frustrating. The platform is frequently glitchy. Updates are pushed that introduce issues, which then require reversals or fixes later. Stability has been an ongoing concern. Several features that were presented as included during signup later appeared as additional charges. SMS pricing has also increased due to segment billing, without clear proactive communication. Customer support response times are slow, and tutorials/documentation are limited or unclear. While the platform has useful ideas in theory, the execution and reliability have made it difficult to trust as a core operational tool. I hope improvements are made, as small service businesses depend heavily on stability and transparency from their CRM provider. #### Reasons for choosing Briostack There were certain features that I liked and account setup and sales process was simpler --- ### Happy with our Brio advocate and customer service reps - Overall rating: 5/5 - Reviewer: Kristin M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With the assistance of our advocate [sensitive content hidden] and the customer service reps that I've worked with the most, it's been good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Our Advocate [sensitive content hidden] and the customer service reps that I've worked with the most, they've been very helpful in resolving issues. #### Cons The constant glitches. Often phone calls are sent right to voicemail when glitches are happening and it's RARE that my voicemail is EVER returned. #### Reasons for choosing Briostack Better appearance for user friendliness. #### Reasons for switching to Briostack Brio appeared to be more user friendly and current with technology --- ### 5 Star Company and Team - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a great overall experience with Briostack. [sensitive content hidden] has always been there to help and support no matter how big or small the project. I have enjoyed the product and service since day 1. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy the Paperless features and everyone on the customer service team. I also like the different integrations with other apps that are very useful. #### Cons The monthly costs are getting expensive with all the add ons. But I do have to admit that I appreciate the functionality of the add ons. #### Reasons for choosing Briostack It was a fairly new company at the time with a great time that I really got along with. They all made the integration over as easy as possible. #### Reasons for switching to Briostack Structural Pest Control System by RDF did not have cell phone and paperless features at the time. --- ### Briostack Experience - Overall rating: 5/5 - Reviewer: Sam H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall the team has been thorough and quick to respond and help out wherever they can. The process has been a challenge, but I've felt supported throughout. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to schedule more efficiently using the mapping tool and being able to receive payments quicker and easier than ever before. #### Cons Too many different options for notes and notes aren't always intuitive. No way to track confirmation of appointments or who has been contacted or not. Bids could be streamlined and graphing tool needs improvements. Some tools like the bulk price increase tool pull from fields unique to Brio, so if you are new to Brio that is a challenge. Also don't like that the bulk price increase tool only tracks increases from the tool not all increases done period. #### Reasons for choosing Briostack Price was better but BrioStack refused to say anything bad about FieldRoutes even when I tried to see if they would. However, FieldRoutes was quick to make derogatory comments about BrioStack. #### Reasons for switching to Briostack No more updates offered from Structural Pest Control System. --- Showing 1 - 10 of 72 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) ## Briostack Popular Comparisons [FieldRoutes vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/pestroutes/)[Jobber vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/jobber/)[Housecall Pro vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/housecall/)[Salesforce Service Cloud vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/service-cloud/)[GorillaDesk vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/gorilladesk/)[PestPac vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/pestpac/)[RealGreen vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/service-assistant/)[EviSane vs Briostack](https://www.softwareadvice.com/field-service/briostack-profile/vs/evisane/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/briostack-profile/alternatives/) ## Other Top Recommended Pest Control Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2749) Recently recommended **499** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.5** (74) Recently recommended **112** times [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) **3.9** (151) Recently recommended **82** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (130) Recently recommended **82** times Stuck Between Options? 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