# Briostack Software Reviews, Demo & Pricing - 2026

> Review of Briostack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/briostack-profile

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Briostack

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Overview

[Reviews](https://www.softwareadvice.com/field-service/briostack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/briostack-profile/alternatives/)

# Briostack 2026: Benefits, Features & Pricing

Wondering if Briostack is right for your organization?

Our Pest Control Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Briostack

4.0

[(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/)

Pricing

Starting at $50.00 per month

### About Briostack

Briostack is an all-in-one, cloud-based field service management platform tailored for pest control and lawn care professionals focused on efficiency and growth. It streamlines every facet of your operation—from automating scheduling, route planning, and invoicing to simplifying customer management and communications. Whether delivering recurring fertilization, weed control, or pest services to residential and commercial clients, Briostack equips you with the tools to eliminate paperwork, organize workflows, and deliver consistent, high-quality service.

The platform enables easy setup of recurring service plans with automated reminders and flexible scheduling. Advanced tools let you group fertilization or pest treatment rounds at optimal intervals to ensure no appointment is missed. Intuitive calendars, color-coded routes, and drag-and-drop job management simplify last-minute changes, freeing your team to focus on fieldwork rather than administrative tasks.

Field technicians benefit from mobile apps that provide offline access to schedules, product usage logging, photo capture, and digital signatures—streamlining job completion and reducing errors. Quick Applications speed up bot...

h recurring and one-off treatments. Business leaders gain real-time dashboards and customizable reports tracking sales, revenue, campaign effectiveness, and technician productivity, empowering data-driven decisions to grow confidently. Briostack enhances customer engagement through self-service portals for service and payment history and automated marketing campaigns that nurture client relationships and drive upsells. As your business evolves, scalable features like a public API, commission automation, bulk price adjustments, and digital document management remove operational bottlenecks and maintain seamless service delivery. With dedicated onboarding and ongoing support, Briostack ensures a smooth transition for companies moving from manual processes or scaling operations. By unifying essential tools in a single platform, Briostack helps pest control and lawn care businesses save time, reduce complexity, and achieve sustained growth with confidence.

Wondering if Briostack is right for your organization?

Our Pest Control Software selection experts can help you in 15 minutes or less.

## Briostack User Interface

## Popular Briostack Alternatives

Main Product

Briostack

4.0

[(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/)

Ratings Breakdown

-   3.90Ease of use
-   3.94Value for money
-   4.04Customer support
-   3.93Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/)

4.3

[(401)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   4.14Value for money
-   4.19Customer support
-   4.13Functionality

Pricing

Starting at $350.00 per month

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)

4.7

[(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.61Value for money
-   4.68Customer support
-   4.49Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.16Value for money
-   4.25Customer support
-   4.41Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/)

4.8

[(277)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.81Value for money
-   4.83Customer support
-   4.62Functionality

Pricing

Starting at $49.00 per month

Get Price

## Briostack Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Briostack Features

-   Popular features found in Pest Control
    
    Billing & Invoicing
    
    Calendar Management
    
    Customer Database
    
    Dispatch Management
    
    Electronic Signature
    
    Fleet Management
    
    Job Scheduling
    
    Pest Activity Tracking
    
    Pesticide Usage Tracking
    
    Quotes/Estimates
    
    Routing
    
-   More features of Briostack
    
    Accounting Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Barcode/Ticket Scanning
    
    Client Portal
    
    Contract/License Management
    
    CRM
    
    Customer History
    
    Customer Management
    
    Customizable Reports
    
    Customizable Templates
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    For Pest Control Companies
    
    GPS
    
    Invoice Management
    
    Job Management
    
    Job Tracking
    
    Mobile Access
    
    Multi-Location
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reminders
    
    Reporting & Statistics
    
    Scheduling
    
    SMS Messaging
    
    Technician Management
    
    Third-Party Integrations
    
    Workflow Management
    
    Work Order Management
    

## Briostack Integrations

Azuga Fleet

Integration rated undefined from -1 review

## Briostack User Reviews

Overall Rating

4.0

Ratings Breakdown

5

63%

4

13%

3

4%

2

0%

1

20%

Secondary Ratings

Ease of Use

3.9

Value for money

3.9

Customer support

4.0

Functionality

3.9

AH

Angie H.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

Briostack, a vast improvement over our old software!

5

The overall experience has been great! The software is so much better than our old software. It has the capability to text and email customers easily. Storing documents in the customer accounts is wonderful. The communication records are great. We can easily see how & when attempts were made to contact a customer. The customer support has been exceptional. The Data Conversion Team, \[sensitive content hidden\] went above and beyond my expectations to get us up and running on Briostack. The continuing assistance from \[sensitive content hidden\] has also been perfect.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like being able to access information in the database easily. I like to be able to filter & sort information to find a specific invoice or check #, etc. I'm still learning ways to access the information, but if the information is in Briostack there is a way to run a report to find it.

Cons:

There is a lot of "white space" on the Details tab. When setting up a new customer or new service, there is a lot of unused space on the screen which causes a lot of scrolling up & down to either enter or see the information after it has been saved. For Ex. the space for Company Name goes from under the "Summary" tab to the "Billing" tab at the top. I don't know how many spaces it is, but it's a lot. That being said, I'd rather have too much "white space" as too little. I don't like a crowded screen, but I think a happy medium could be reached. Also, when posting payments the curser goes from the payment method down to the check # then back up to the $ amount. I would think you could put all three on one line and move straight across.

Reasons for choosing Briostack

The sales team was more up front and forth coming answering questions about Briostack and the transition process and the cost.

Reasons for switching to Briostack

It was outdated and will not be updated. No customer support.

Read More

JK

James K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

\[sensitive content hidden\] at BrioStack has been great!

5

I would recommend Briostack. I feel there is good value for my money. I do wish that they had group pricing for "seats", but everybody does the model works for them. I find it to flow well and it isn't hard to use. Just like anything else, you need to use it to really learn it. The mobile app is excellent, and the new tech app they implemented has improved so many things for us. We are anxiously awaiting the release of their new scheduling update. It's not one of the larger software brands, but after doing demos last year with all of them, I didn't feel any need to change.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

We have grown from a small, one-person pest control division with Brio to a much larger one. We recently moved our entire exclusion division estimating and invoicing to Briostack, which brought challenges, as we had spent 14 years with QuickBooks modifying their systems to make this work. \[sensitive content hidden\] has been an absolute wealth of knowledge. After meeting him at Pest World in 2025, I knew he was the person at BrioStack I wanted to help my company transition with. It has required a large amount of customization, and he has been a star in making it all happen. He's incredibly positive with a "can-do" attitude. He's also very good at telling me when I am asking for something that can't be done "yet". He's been fantastic about finding workarounds and explaining how to implement them for me. He really doesn't say "I don't know", which builds an incredible amount of confidence.

Cons:

Recently, the level of day-to-day tech support has fallen off from fantastic to "good". I hope it doesn't continue. Their support team all appears to be people in the US, not some "farmed out" call center with people you can't communicate with, as with QuickBooks. I have expressed my concerns, and they seemed well-received, and I felt heard. For the most part, the support isn't about bugs and issues, but about how to perform more involved, deeper-level tasks. Adding pictures bogs down each customer's account load time, so I would not currently recommend uploading a large number of pictures to each customer's account. Just what is actually needed.

Reasons for choosing Briostack

Seemed to meet the needs without burying me in optional charges for addons, while also not being too complex.

Read More

ST

Sam T.

Verified reviewer

Program Development

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2026

Avoid Briostack at All Costs — Dishonest, Broken, and a Complete Nightmare

1

Briostack is, without exaggeration, the worst software company we’ve ever dealt with. Nearly every interaction involved dishonesty, evasiveness, or terrible support. Aside from one genuinely decent employee, our experience was consistently frustrating and unprofessional. Before signing up, major platform issues were never disclosed. Once onboarded, we lost huge amounts of time troubleshooting broken or unreliable features with support teams that seemed more focused on deflecting responsibility than solving problems. The lost productivity and wasted money were staggering. Many of the features that attracted us either did not work properly, worked inconsistently, or created additional problems. Their payment processing system was especially bad. Onboarding was chaotic, and leaving the platform later became its own nightmare. Customer service was shockingly poor. Communication was terrible, accountability was nonexistent, and support often felt combative instead of helpful. It became very clear why they rely so heavily on contracts. Eventually, after endless unresolved issues, they admitted they could not properly fix the situation and agreed to let us leave without an early termination fee — the bare minimum considering the time and money their failures cost us. Then, over a year after leaving, we suddenly received a collections notice for an alleged $26 “debt” despite never receiving any invoice, warning, statement, phone call, or email claiming we owed anything. Avoid Briostack at all costs. We strongly recommend Housecall Pro or GorillaDesk instead. Choosing Briostack was one of the biggest operational regrets we’ve made as a business.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The thing I liked best about it is the ability to track bait station activity across jobs in order to compare from visit to visit. Honestly, this is probably the only thing we liked that worked.

Cons:

All of their best features do not work, from their marketing to the most essential routing features, and none of this will be disclosed to you.

Reasons for switching to Briostack

Wanted scheduling improvements and pest control-specific functionality--did not get it.

Read More

DP

Dawn P.

Verified reviewer

Chemicals

2-10 employees

Used daily for less than 2 years

Reviewed November 2025

Best decision we ever made....

5

We wish we had made the decision to switch to Briostack sooner. I've even been able to work while traveling outside the continental United States by accessing Briostack on my iPad or phone. While I haven't yet needed to work from home, I know I could do so easily if required. We are extremely happy with Briostack and all that it offers.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We switched to Briostack in 2022, and we couldn't be happier with our choice after reviewing other industry-related apps. All of our staff find the app easy to use. Customer support is always available and provides excellent assistance with sales and business management questions. Some of the key features we love most are the invoicing and credit card payment options. Our customers really appreciate the customer web portal as well. The monthly service charge is extremely reasonable considering all the features Briostack offers. We've rarely experienced technical issues, and if we have, they've been resolved quickly and efficiently.

Cons:

We don't have anything we don't like. Briostack is continuously improving the application, and we find them always helpful.

Reasons for choosing Briostack

Gorilladesk was too cartoonish for our liking, and FieldRoutes was not for our small business.

Read More

AM

Angela M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Customer Support - Billing Issue

5

Customer support staff is always willing and able to help with issues. Generally can resolve any issues in one phone call. If not, they always follow up.

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

\[sensitive content hidden\] is always willing to help with any problem. If she doesn't know, she will find the answer for you and get back to you in a timely manner. I had a billing issue and she was able to help get it sorted out.

Cons:

There are many improvements that could be made. Scheduling / confirmations / locking appts could be way simpler. When scheduling for a client, confirming and locking on that same page would be amazing.

Reasons for switching to Briostack

To many technical issues happening with their system. Billing was horrible.

Read More

ZT

Zachary T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Long-Term User – Ongoing Stability & Pricing Concerns

1

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Unfortunately most of what I liked about it ended up being an additional cost that I wasn't informed of or is too glitchy to be functional.

Cons:

I’ve used Brio extensively in daily operations for a pest control business. Unfortunately, my experience has been consistently frustrating. The platform is frequently glitchy. Updates are pushed that introduce issues, which then require reversals or fixes later. Stability has been an ongoing concern. Several features that were presented as included during signup later appeared as additional charges. SMS pricing has also increased due to segment billing, without clear proactive communication. Customer support response times are slow, and tutorials/documentation are limited or unclear. While the platform has useful ideas in theory, the execution and reliability have made it difficult to trust as a core operational tool. I hope improvements are made, as small service businesses depend heavily on stability and transparency from their CRM provider.

Reasons for choosing Briostack

There were certain features that I liked and account setup and sales process was simpler

Read More

PG

PAMELA G.

Verified reviewer

Chemicals

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Happy Camper

4

Excellent. It has been stress free from day one. I am big on communication. And they always are available when I need assistance

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Customer service exceptional. From the assistance with the onboarding to their system to the current periodical checkups. The transition was so easy to change from the system we were using to Briostack was very stress free. They check in with me from time to time to see I need any assistance, or to inform me on maximizing the functions Briostack has to offer. I can always reach someone for assistance.

Cons:

We are in a different time zone, so I get to work earlier than they do. This only poses a problem when I need assistance in the mornings, which is rare.

Reasons for choosing Briostack

The ease of onboarding to the system. Since I was the only employee at the time I had little time to change systems. Briostack made it easy to convert all my files. To have a person actually to assist me was great.

Read More

Sam H.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Briostack Experience

5

Overall the team has been thorough and quick to respond and help out wherever they can. The process has been a challenge, but I've felt supported throughout.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Being able to schedule more efficiently using the mapping tool and being able to receive payments quicker and easier than ever before.

Cons:

Too many different options for notes and notes aren't always intuitive. No way to track confirmation of appointments or who has been contacted or not. Bids could be streamlined and graphing tool needs improvements. Some tools like the bulk price increase tool pull from fields unique to Brio, so if you are new to Brio that is a challenge. Also don't like that the bulk price increase tool only tracks increases from the tool not all increases done period.

Reasons for choosing Briostack

Price was better but BrioStack refused to say anything bad about FieldRoutes even when I tried to see if they would. However, FieldRoutes was quick to make derogatory comments about BrioStack.

Reasons for switching to Briostack

No more updates offered from Structural Pest Control System.

Read More

KM

Kristin M.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2026

Happy with our Brio advocate and customer service reps

5

With the assistance of our advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, it's been good.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Our Advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, they've been very helpful in resolving issues.

Cons:

The constant glitches. Often phone calls are sent right to voicemail when glitches are happening and it's RARE that my voicemail is EVER returned.

Reasons for choosing Briostack

Better appearance for user friendliness.

Reasons for switching to Briostack

Brio appeared to be more user friendly and current with technology

Read More

JG

Joshua G.

Verified reviewer

Environmental Services

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed May 2026

Stay away from this company

1

I would strongly advise other businesses to be very careful before signing with Briostack. They will promise things like “free months” and other incentives to get you signed up, but conveniently leave out important stipulations until after the contract is signed. I was repeatedly told I would be receiving free months of service, yet I was still being billed. When I questioned it repeatedly, no one at the company could give me a clear answer or explanation. Funny enough, the only time I finally got answers was after I demanded a refund for the months that were supposedly “free.” That’s when the excuses and fine print suddenly appeared. At that point, all trust was gone. In my opinion, this is a deceptive business practice and potentially a breach of contract. Instead of simply making things right and parting ways professionally, they are forcing me to explore legal options to get out of an agreement I never would have signed if things had been explained honestly up front. Very disappointing experience. Be careful what you agree to and make sure EVERYTHING is in writing before signing anything with this company.

Ratings Breakdown

2

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

The software itself has some useful features for pest control businesses, and parts of the platform are fairly easy to use once everything is set up. Some employees I spoke with were polite and tried to help, even though the billing and contract issues were never properly resolved.

Cons:

The lack of transparency and communication. I was promised “free months” during the sales process, but still ended up being billed with no clear explanation. I asked multiple people why I was being charged and nobody could give me a straight answer until I requested a refund. It felt very misleading and completely destroyed my trust in the company. Instead of resolving things professionally, it turned into a contract dispute over terms that should have been explained clearly upfront.

Read More

Showing 1 - 10 of 71 Reviews

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## Briostack Popular Comparisons

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