About GoCanvas

GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data au...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

170 Reviews of GoCanvas

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(110)

110

4 stars

(50)

50

3 stars

(6)

6

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 170 results

July 2018

User Profile Picture

Daniel from TWO MEN AND A TRUCK®

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Canvas has significantly improved our operation, increased productivity and less redundancies

Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

August 2019

Jackie from Casella Waste Systems

Company Size: 1,001-5,000 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

GoCanvas Forms

We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

Reasons for Choosing GoCanvas

Ease of use and cost

Reasons for Switching to GoCanvas

The version of the software we had made editing the forms difficult to complete and unable to pull reports we were needing.

October 2021

Becky from Excelsior Merchandising Group

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2021

Dependable & easy to use

The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be dependable as I drive hours to a location and can't easily return. GoCanvas has not failed me.

Pros

I can count on GoCanvas to always connect and have ample space to convey information to my company. It is easy to use - basically self-explanatory. You can go back and change information if necessary. Adding photos is simple and has the option to add from your gallery or take the photo right then. There is a note section at the end that is perfect for any extra comments.

Cons

One thing I find irritating is that you can not move forward to the next page until all questions are answered on the current page. Often I do not get the information on each page in the order expected. It would be much more effective to be able to go forward to the page I need at the time.

October 2018

Liz from BumbleBar, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

3.0

Functionality

4.0

October 2018

Good for data collection but very limited reporting

Pros

I appreciate the ease of creating web forms to collect data along with the signature function. User adoption of the software is painless.

Cons

Unless you love reading through many rows of data, the reporting functionality is probably not for you. I use zapier to automate the export of my data into google sheets so that I can easily run reports. GoCanvas is costly considering it is basically a data collection tool without the ability to do even the most rudimentary analysis.

October 2021

Renchia from Solar Maintenance Pros

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Great Product

Pros

It is easy to build different apps and customize any reports that are needed. The software is very user friendly.

Cons

There really is not anything that I can think of that I don't like.