GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.

The solution is available on a per user per month subscription and offers support via phone, email and live chat.

App dashboard
App dashboard
App dashboard
Work order summary
Work order summary
Work order basic information
Work order basic information
Form builder
Form builder
PDF creation
PDF creation

Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



90 Reviews of GoCanvas

Overall rating

4.5 / 5 stars

Write a review

Showing 1 - 20 of 90 reviews

Start your review of GoCanvas

Write a review

Jon from Countrywide

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A Fantastic Tool For Improving Efficiency and Quality of Service

We have replaced paper property inspection forms which has not only added value to the service provided to our clients, but it has increased efficiency massively and has gone even further by protecting the company from certain liability claims by evidencing every property inspection in its entirety, with supporting photographs etc.etc.

Pros

That everything from the app to the pdf can be tailored to fully meet our requirements.

Cons

Nothing! It was easy to set up, easy to use, tweak, and easy for all users to understand and begin to use.

Michael from Premier medical Equipment

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Gocanvas review

Streamlining processes

Pros

Ease of use once my app was set up to my specs.

Cons

Nothing at this point. It has been working very well.

bob from Gladden Water

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best form app.

Pros

Very smart forms with the ability to use reference data. By far the easiest to use and build with.

Cons

Would like the price to be a little less

Chis from Penn Services, LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Been using Go Canvas for 2 months now and love it!!

I have 10 field foreman currently using apps and what a time saver. WE are currently converting all of our old forms from paper over to a digital version of a Go Canvas app. Everything form time sheets to extra work tickets and inspections in submitted digitally and I can save to our cloud or export it to others with the click of a mouse. The Go Canvas team was MORE than helpful during my initial training period. I would definitely recommend this to other colleagues. Thanks!

Pros

Very using friendly for the workers using it in the field. Keeps all of my data in one place.

Cons

Not able to view the PDF format before official submission

Jeff from NRG Renew

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Go Canvas

It has been a great experience from day one. great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

User interface is great. All of our employees really like how it works in the field. As an admin of the product i like how easy it is to create an app and how much i can personalize it to meet the needs of the guys in the field.

Cons

There is no "Select All" function for trying to copy apps. I have many departments and when i want to copy all aps from one department to transfer them to another it is very time consuming. If this upgrade could be done i would have no complaints about the product. I will go on to say that when i brought this up to Go Canvas they sent a ticket over to the solutions team and they did the transfer for me and it helped a ton.

Maggie from Art Galore Africa

Specialty:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy to use

Pros

One thing I love about canvas is you don't need to have designer skills to use the software yet it make you look like a pro! Kudos team canvas!

Cons

I wish we had more photos (from the search button) to choose from, more free photos. Otherwise, I love canvas.

Lori from Engineering Service

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great product!

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

Pros

GoCanvas apps are amazingly easy to create. With just a little instruction or even by watching a few tutorials, most any level user will be able to create apps tailored to your specific needs.

Cons

For our particular business, we need the ability to scan and attach documents, not just photos. We have to use a workaround for this and wish the software could handle PDFs in addition to photos. But that's very specific to our needs; overall, there isn't much to dislike!

Marty from Marko Petroleum

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

My Dispatch App has changed my world

Very helpful team at Gocanvas.

Pros

Easy to program and has very flexible logic solutions.

Cons

Wish I could set a default of at least 100 workflow dispatches to display on the page. Pretty bothersome to make an edit on dispatch 72, save it, and then have to scroll down to the bottom of the page to choose 100, to display 100 dispatches so that I can edit number 73. The current default is 25.

And, the Business Insights Add-in is no longer static in my Excel. So I have to reactivate the Gocanvas add-in every time I open Excel. This is a problem.

Jason from Reclaim Construction

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Buyer beware

They throw promotions with a few more users than you need at same price just to lock you in to year contract. Not good

Pros

Nice user interface and editable pdf format

Cons

Workflows stinks. App sync stinks. Not able to keep a form open to edit by different departments without handing it off.

Response: GoCanvas, GoCanvas

August 2018

Hi there, Thank you for your feedback. I apologize that your experience with GoCanvas has been unsatisfactory thus far. Our head of customer experience will be reaching out to make sure that we hear more about your concerns with the sales and contracting process and to understand the technical challenges with the product.

Matthew from United Camps, Conferences & Retreats

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great product for improving office and field work efficiency

They have a great and supportive team which is always willing to help.

Pros

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

Cons

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

LinkedIn icon
Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

Easy to use mobile app for completing forms

Pros

The forms are easy to complete and scale well on any mobile device. You can capture GPS coordinates, camera information, time stamps, etc. You can implement 'if' conditions in the form editor to only display necessary information based on user selections.

Cons

The drag and drop interface of the online forms editor is cumbersome to use. For example, let's say a section of a form has a title, text box, and a dropdown field. If there are 5 sections, then each of the elements in each section have to be copied and then moved to the new sections of the form. There is no way to select the 3 elements as a group and paste them 5 times

Jim from Safe Harbor Commercial Roofing, Inc.

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Custom reports for customers

Pros

We use it to make roof reports for our customers and they love it. They say they have never seen such professional reports. Gets us jobs!

Cons

A little confusing to use until you spend some time with it. Making the time commitment is worth the results

Daniel from TWO MEN AND A TRUCK®

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Canvas has significantly improved our operation, increased productivity and less redundancies

Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Samantha from Temco

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Informative, Appealing, Useful

Pros

Very user friendly, has a wide variety of applications, could really be used anywhere! Also love that you can set it up to your specifications!

Cons

There really is nothing to not like about it! Everything about this program is very well though out!

Rhonda from Prime Demolition

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Time Saver

It has made working with the crew in the field easier, has saved us money, our clients like the information that we are giving them in order to see what is going on in the projects that we are working on for them.

Pros

Saves us so much time , money, I cant believe that we did business with out it. This product has made my life easy with the workers in the field.

Cons

Ok, so i tried to put N/A it would not let me , i cant find anything wrong with GoCanvas, it exceeds my expectations .

Tommy from Sweeps & Ladders

Ease-of-use

Value for money

Customer support

Functionality

June 2018

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of time.

Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

KAREN from Del Mar College

Specialty:  Education

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

My experience with Canvas software has been very positive

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support. There is a link that provides additional Help when needed

Cons

There are no negative features that I can think of at this time with Canvas. The positive features outweigh anything that may be missing in its features.

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Technical Support a complete joke! Crashes constantly, but does the job when it works.

Pros

Easy to produce reports. Quick to make changes. Works offline with acceptable crash recovery and only 10% loss of data when it crashes.

Cons

Technical Support? What Technical Support? I have placed 13 phone calls in one month to address mission critical bugs - 12 of them went to voicemail and were never returned. I ended up calling sales who basically told me to send a ticket (which also didn't get addressed). By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Employees are constantly jumping ship and the social media is drinking the cool-aid. Basically if you have an issue, you are on your own, especially after you convert from trial. During trial they were occassionally responsive but once I'm a paying customer.

Felix from Corporación Estelio

Specialty:  Other

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

May 2018

It is very user friendly

Pros

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best. easy setup to make courses public or private or combined, good support, good availability for integrate with external systems. provides an array of extra features which makes in one of the best LMS on the market

Cons

The layout of the site is well organized but it tends to confuse on certain occasions due to the large number of options and features. it takes a long time to adapt to the environment, Nevertheless, once you get how to use it, worth the effort. the mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error)

LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

May 2018

GoCanvas makes it easy to go paper-free

Pros

With GoCanvas I was able to put all of my documentation and contracts into a digital form that made it easy to go entirely paper-free.

Cons

I had to get used to the method in which the documents were stored, but once I realized how the system worked I was able to use it very efficiently.


Displaying 1 - 20 of 90 reviews