Canvas Software


 

GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.

The solution is available on a per user per month subscription and offers support via phone, email and live chat.

 

Canvas - App dashboard
 
  • Canvas - App dashboard
    App dashboard
  • Canvas - Work order summary
    Work order summary
  • Canvas - Work order basic information
    Work order basic information
  • Canvas - Form builder
    Form builder
  • Canvas - PDF creation
    PDF creation
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

74 Reviews of Canvas

 

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Software Advice Reviews (7)
More Reviews (67)

Showing 1-7 of 7

KAREN from Del Mar College
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

My experience with Canvas software has been very positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support. There is a link that provides additional Help when needed

Cons

There are no negative features that I can think of at this time with Canvas. The positive features outweigh anything that may be missing in its features.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best. easy setup to make courses public or private or combined, good support, good availability for integrate with external systems. provides an array of extra features which makes in one of the best LMS on the market

Cons

The layout of the site is well organized but it tends to confuse on certain occasions due to the large number of options and features. it takes a long time to adapt to the environment, Nevertheless, once you get how to use it, worth the effort. the mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error)

Review Source
 
 

Justin from Lancaster Bible College
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Canvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

Cons

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

Review Source
 
 

Jenny from World Impact Network
Specialty: Other

September 2016

September 2016

College education online and in class with GoCanvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Likes Least

It is expensive to use as a platform for our start up school.

Recommendations

Try the demo or find a student who uses it to let you explore.

 
 

Ben from Larry H. Miller Sports and Entertainment
Specialty: Other

June 2016

June 2016

GoCanvas is an easy tool for everybody

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Likes Least

Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Recommendations

If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.

 
 

Liz from S&D Commercial Services
Specialty: Construction

November 2014

November 2014

Amazing Services and Easy to Use Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Likes Least

GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Recommendations

Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.

 
 

Joe from United Hoisting & Scaffolding Corp
Specialty: Construction

November 2014

November 2014

Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Likes Least

I can't say that there's anything that I don't like.

Recommendations

Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.

 
 
 
Showing 1-20 of 67

Tommy from Sweeps & Ladders

June 2018

June 2018

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

Review Source: Capterra
 


June 2018

June 2018

Technical Support a complete joke! Crashes constantly, but does the job when it works.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to produce reports. Quick to make changes. Works offline with acceptable crash recovery and only 10% loss of data when it crashes.

Cons

Technical Support? What Technical Support? I have placed 13 phone calls in one month to address mission critical bugs - 12 of them went to voicemail and were never returned. I ended up calling sales who basically told me to send a ticket (which also didn't get addressed). By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Employees are constantly jumping ship and the social media is drinking the cool-aid. Basically if you have an issue, you are on your own, especially after you convert from trial. During trial they were occassionally responsive but once I'm a paying customer.

Review Source: GetApp
 


May 2018

May 2018

GoCanvas makes it easy to go paper-free

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

With GoCanvas I was able to put all of my documentation and contracts into a digital form that made it easy to go entirely paper-free.

Cons

I had to get used to the method in which the documents were stored, but once I realized how the system worked I was able to use it very efficiently.

Review Source: GetApp
 

Karl from PlatinumCode
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Good system, we used this to create some forms for products that we manufacture

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use, easy to customize to work for your specific needs. Simple enough that anyone can figure it out easily.

Cons

Sometimes it is slow to load. Would like to have it come up faster (we work in a very busy fast-paced environment. Also found updating to be a little more cumbersome than we had hoped.

Review Source: Capterra
 

Danielle from Can Do Services (CDSRVS)
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

The future of data capture for businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Pros

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

Cons

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

Review Source: Capterra
 

Ranju Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Lovely paper form replacement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

Cons

It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.

Review Source: GetApp
 

John Kenneth from Home Credit Philippines
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2018

March 2018

Paperless? Try this

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Yes, this software really amazed me for replacing our documents to data. This is really amazing software.. Everyone should try this to experience the one of a kind software. Really recommended to all.

Review Source: GetApp
 

Traci from Huhtamaki

March 2018

March 2018

A couple of days to get a response on a ticket, but once I did my problem was resolved quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick turn around time to get something on line without waiting on an internal IT team to work it into their already busy schedule.

Pros

Ease of use. I've been able to design it exactly like we wanted and make multiple changes through our testing process and immediately see the changes. Pricing is reasonable too.

Cons

I've struggled a bit with the calendar/dispatch feature. Maybe some more clarifying help files on this will do the trick, but there doesn't appear to be very robust options on pre-scheduling dispatches across the country.

Review Source: Capterra
 

John from LandscapesUSA

March 2018

March 2018

Like the program very much. I Have developed 4 apps so far - very helpful streamlining our process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Streamlined our paperwork, bidding, and estimate processes.

Pros

Seems very flexible and easy to customize. Like the Workflow and Dispatch features allowing you to assign submissions to specific people and get those back.

Cons

When building the pdf, if you make a mistake or delete something by mistake, it would be nice to have an undue and redue button. Also, need to allow for color changes with fonts and other font features like being able to make certain text within a text field to be bold, italized, or a different color, without it making all the text in that box change.

Review Source: Capterra
 

Gregg from Bruner corp./ Local union 189
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Paperless and newer technology.

Pros

East to take care of daily tasks work orders, nice to add pictures of before and after jobs,
Paperless.

Cons

Using Different device with canvas, app are not linked together through you're email account- due to offline.

Review Source: Capterra
 

Scott from Sun Communities
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

The response to the issue was very fast

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick forms that can be deployed to users with the ability to analyze the input in Excel

Pros

The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

Cons

Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

Review Source: Capterra
 

Kayla from Bobby Lashley Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

GoCanvas has been a fantastic experience for our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allowing us to complete documentation that was not getting completed on a regular basis.

Pros

The most fantastic part about GoCanvas is allowing everything to be digital therefore we are capable of receiving documentation from our employees even when they are on the road.

Cons

Sometimes it is difficult to create documentations and I wish you didn't have to pay to have the rep create it for you.

Review Source: Capterra
 

Lee from Core Contractors

March 2018

March 2018

Easy to use in the field

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes my team more efficient and helps in the field.

Pros

It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.

Cons

If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.

Review Source: Capterra
 

Nate from Safe Harbor Commercial Roofing, Inc.

February 2018

February 2018

We use Canvas for our inspection reports and love the way it has streamlined our process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

I love the time that it saves us. Canvas allows us to be much more efficient with our time. I also like that it keeps our inspectors from forgetting to check certain things while on site, eliminating extra trips out.

Cons

The initial set up phase to get your apps set up takes a lot of effort. Canvas does offer a setup service that would streamline this though. Did not take advantage of this service. Much quicker and cheaper than having custom apps set up though.

Review Source: Capterra
 

Dale from Comeau Refrigeration Ltd

January 2018

January 2018

Uncertain value for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Admin team receives PDF via email of field data collected which becomes a valuable reference document

Easily adjusted and reconfigured

Cons

Pricing scheme of per user gets very expensive. We had one user account that several employees would use to submit the same form. A busy week would see 4 submissions by 3 employees. Canvas insisted we pay for multiple users which in fairness meant 5 users at a discounted rate (depending on USD exchange)...simply not practical

Review Source: Capterra
 

jennifer from Butler Plumbing

December 2017

December 2017

Overall positive but time will tell if we get the value out of it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

great field based tool that will enable us to provide more meaningful reports
good onboarding process

Cons

I would like a better formatting tool for photos - depending on the device the photos mucking up the formatting of the out put
I want to be able to remove some of the Canvas logo stuff on the output
It would be great on the PDF designer if there was a built in ruler to assist with design of forms

Review Source: Capterra
 

Jorge from Pro Water Treatment, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Canvas completely change they we were producing and storing service report for my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Service reports looks more professional.
Save time & storage to us and our clients.

Pros

That it adapted to my business and not the other way around.
That it is cost effective.
Last but not least, that 99% of my clients love it.

Cons

So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.

Review Source: Capterra
 

Sheila from M.R. Stoner Electric, Inc.

December 2017

December 2017

Since we started the trial, we have had wonderful service from your team at GoCanvas. A++ Thank You

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

Taking our company to a progressive level.

Pros

Easy to work with and understand. I have had actual fun setting this up and helping move our company into a more progressive operating system.

Review Source: Capterra
 

Gary from Synergy mechanical
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So far it's been a great app. It pretty much does everything our company needs it to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

The ability to write up a work order or fill out a purchase order and also fill out my timesheet right in the field or right at a wholesale house right on my phone

Pros

I like how I'm able to write up a work order or a purchase order and my timesheet right on my phone. And that I can also go back through them later and edit them and add things or delete things.

Cons

I do wish that when you fill out a purchase order that there would be a feature that would Incorporated onto the accompanying work order.

Review Source: Capterra
 


December 2017

December 2017

I haven't used Canvas for that long, but the app designer is fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

The app designer is really easy to use, even after not knowing anything about it. I was able to modify an existing app's functionality very quickly and after reading almost no documentation. It was just easy to figure out how to do what I wanted - very intuitive.

Cons

There are still some features not implemented that seem pretty important - off the top of my head, nested lists are kind of janky and multi-depth dropdowns that filter on more than one column.

Review Source: Capterra