Canvas software


GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.

The solution is available on a per user per month subscription and offers support via phone, email and live chat.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

80 Reviews of Canvas

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  • Matthew from United Camps, Conferences & Retreats

    Number of employees: 11-50 employees

    August 2018

    Great product for improving office and field work efficiency

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They have a great and supportive team which is always willing to help.

    Pros

    The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

    Cons

    GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    August 2018

    Easy to use mobile app for completing forms

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The forms are easy to complete and scale well on any mobile device. You can capture GPS coordinates, camera information, time stamps, etc. You can implement 'if' conditions in the form editor to only display necessary information based on user selections.

    Cons

    The drag and drop interface of the online forms editor is cumbersome to use. For example, let's say a section of a form has a title, text box, and a dropdown field. If there are 5 sections, then each of the elements in each section have to be copied and then moved to the new sections of the form. There is no way to select the 3 elements as a group and paste them 5 times

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jim from Safe Harbor Commercial Roofing, Inc.

    July 2018

    Custom reports for customers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We use it to make roof reports for our customers and they love it. They say they have never seen such professional reports. Gets us jobs!

    Cons

    A little confusing to use until you spend some time with it. Making the time commitment is worth the results

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Daniel from TWO MEN AND A TRUCK®

    Number of employees: 1,001-5,000 employees

    July 2018

    Canvas has significantly improved our operation, increased productivity and less redundancies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

    Pros

    The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

    Cons

    The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Samantha from Temco

    Number of employees: 51-200 employees

    June 2018

    Informative, Appealing, Useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very user friendly, has a wide variety of applications, could really be used anywhere! Also love that you can set it up to your specifications!

    Cons

    There really is nothing to not like about it! Everything about this program is very well though out!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rhonda from Prime Demolition

    Number of employees: 11-50 employees

    June 2018

    Time Saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has made working with the crew in the field easier, has saved us money, our clients like the information that we are giving them in order to see what is going on in the projects that we are working on for them.

    Pros

    Saves us so much time , money, I cant believe that we did business with out it. This product has made my life easy with the workers in the field.

    Cons

    Ok, so i tried to put N/A it would not let me , i cant find anything wrong with GoCanvas, it exceeds my expectations .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tommy from Sweeps & Ladders

    June 2018

    GoCanvas is fantastic. We use this system in our service company and it has saved a lot of time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saves the company time and the presentation to the customer has helped our close rates greatly.

    Pros

    The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

    Cons

    No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • KAREN from Del Mar College

    Specialty: Education

    Number of employees: 51-200 employees

    June 2018

    My experience with Canvas software has been very positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support. There is a link that provides additional Help when needed

    Cons

    There are no negative features that I can think of at this time with Canvas. The positive features outweigh anything that may be missing in its features.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    June 2018

    Technical Support a complete joke! Crashes constantly, but does the job when it works.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to produce reports. Quick to make changes. Works offline with acceptable crash recovery and only 10% loss of data when it crashes.

    Cons

    Technical Support? What Technical Support? I have placed 13 phone calls in one month to address mission critical bugs - 12 of them went to voicemail and were never returned. I ended up calling sales who basically told me to send a ticket (which also didn't get addressed). By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
    Employees are constantly jumping ship and the social media is drinking the cool-aid. Basically if you have an issue, you are on your own, especially after you convert from trial. During trial they were occassionally responsive but once I'm a paying customer.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Felix from Corporación Estelio

    Specialty: Other

    Number of employees: 11-50 employees

    May 2018

    It is very user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best. easy setup to make courses public or private or combined, good support, good availability for integrate with external systems. provides an array of extra features which makes in one of the best LMS on the market

    Cons

    The layout of the site is well organized but it tends to confuse on certain occasions due to the large number of options and features. it takes a long time to adapt to the environment, Nevertheless, once you get how to use it, worth the effort. the mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 1 employee

    May 2018

    GoCanvas makes it easy to go paper-free

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    With GoCanvas I was able to put all of my documentation and contracts into a digital form that made it easy to go entirely paper-free.

    Cons

    I had to get used to the method in which the documents were stored, but once I realized how the system worked I was able to use it very efficiently.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Justin from Lancaster Bible College

    Specialty: Other

    Number of employees: 201-500 employees

    May 2018

    Canvas

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

    Cons

    As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Karl from PlatinumCode

    Number of employees: 11-50 employees

    May 2018

    Good system, we used this to create some forms for products that we manufacture

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use, easy to customize to work for your specific needs. Simple enough that anyone can figure it out easily.

    Cons

    Sometimes it is slow to load. Would like to have it come up faster (we work in a very busy fast-paced environment. Also found updating to be a little more cumbersome than we had hoped.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Danielle from Can Do Services (CDSRVS)

    Number of employees: 51-200 employees

    March 2018

    The future of data capture for businesses!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

    Pros

    Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

    Cons

    I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Number of employees: 1 employee

    March 2018

    Lovely paper form replacement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

    Cons

    It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • John Kenneth from Home Credit Philippines

    Number of employees: 5,001-10,000 employees

    March 2018

    Paperless? Try this

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Yes, this software really amazed me for replacing our documents to data. This is really amazing software.. Everyone should try this to experience the one of a kind software. Really recommended to all.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Traci from Huhtamaki

    March 2018

    A couple of days to get a response on a ticket, but once I did my problem was resolved quickly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick turn around time to get something on line without waiting on an internal IT team to work it into their already busy schedule.

    Pros

    Ease of use. I've been able to design it exactly like we wanted and make multiple changes through our testing process and immediately see the changes. Pricing is reasonable too.

    Cons

    I've struggled a bit with the calendar/dispatch feature. Maybe some more clarifying help files on this will do the trick, but there doesn't appear to be very robust options on pre-scheduling dispatches across the country.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from LandscapesUSA

    March 2018

    Like the program very much. I Have developed 4 apps so far - very helpful streamlining our process.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Streamlined our paperwork, bidding, and estimate processes.

    Pros

    Seems very flexible and easy to customize. Like the Workflow and Dispatch features allowing you to assign submissions to specific people and get those back.

    Cons

    When building the pdf, if you make a mistake or delete something by mistake, it would be nice to have an undue and redue button. Also, need to allow for color changes with fonts and other font features like being able to make certain text within a text field to be bold, italized, or a different color, without it making all the text in that box change.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gregg from Bruner corp./ Local union 189

    Number of employees: 201-500 employees

    March 2018

    Easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Paperless and newer technology.

    Pros

    East to take care of daily tasks work orders, nice to add pictures of before and after jobs,
    Paperless.

    Cons

    Using Different device with canvas, app are not linked together through you're email account- due to offline.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Scott from Sun Communities

    Number of employees: 1,001-5,000 employees

    March 2018

    The response to the issue was very fast

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick forms that can be deployed to users with the ability to analyze the input in Excel

    Pros

    The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

    Cons

    Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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