Canvas Software


 

GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.

The solution is available on a per user per month subscription and offers support via phone, email and live chat.

 

Canvas - App dashboard
 
  • Canvas - App dashboard
    App dashboard
  • Canvas - Work order summary
    Work order summary
  • Canvas - Work order basic information
    Work order basic information
  • Canvas - Form builder
    Form builder
  • Canvas - PDF creation
    PDF creation
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

57 Reviews of Canvas

 

Start your review of Canvas

Click to start
https://www.softwareadvice.com/field-service/canvas-review/
Software Advice Reviews (4)
More Reviews (53)

Showing 1-4 of 4

Jenny from World Impact Network
Specialty: Other

September 2016

September 2016

College education online and in class with GoCanvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Likes Least

It is expensive to use as a platform for our start up school.

Recommendations

Try the demo or find a student who uses it to let you explore.

 
 

Ben from Larry H. Miller Sports and Entertainment
Specialty: Other

June 2016

June 2016

GoCanvas is an easy tool for everybody

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Likes Least

Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Recommendations

If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.

 
 

Liz from S&D Commercial Services
Specialty: Construction

November 2014

November 2014

Amazing Services and Easy to Use Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Likes Least

GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Recommendations

Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.

 
 

Joe from United Hoisting & Scaffolding Corp
Specialty: Construction

November 2014

November 2014

Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Likes Least

I can't say that there's anything that I don't like.

Recommendations

Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.

 
 
 
Showing 1-20 of 53

Dale from Comeau Refrigeration Ltd

January 2018

January 2018

Uncertain value for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Admin team receives PDF via email of field data collected which becomes a valuable reference document

Easily adjusted and reconfigured

Cons

Pricing scheme of per user gets very expensive. We had one user account that several employees would use to submit the same form. A busy week would see 4 submissions by 3 employees. Canvas insisted we pay for multiple users which in fairness meant 5 users at a discounted rate (depending on USD exchange)...simply not practical

Review Source: Capterra
 

jennifer from Butler Plumbing

December 2017

December 2017

Overall positive but time will tell if we get the value out of it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

great field based tool that will enable us to provide more meaningful reports
good onboarding process

Cons

I would like a better formatting tool for photos - depending on the device the photos mucking up the formatting of the out put
I want to be able to remove some of the Canvas logo stuff on the output
It would be great on the PDF designer if there was a built in ruler to assist with design of forms

Review Source: Capterra
 

Jorge from Pro Water Treatment, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Canvas completely change they we were producing and storing service report for my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Service reports looks more professional.
Save time & storage to us and our clients.

Pros

That it adapted to my business and not the other way around.
That it is cost effective.
Last but not least, that 99% of my clients love it.

Cons

So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.

Review Source: Capterra
 

Sheila from M.R. Stoner Electric, Inc.

December 2017

December 2017

Since we started the trial, we have had wonderful service from your team at GoCanvas. A++ Thank You

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Taking our company to a progressive level.

Pros

Easy to work with and understand. I have had actual fun setting this up and helping move our company into a more progressive operating system.

Review Source: Capterra
 

Gary from Synergy mechanical
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So far it's been a great app. It pretty much does everything our company needs it to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to write up a work order or fill out a purchase order and also fill out my timesheet right in the field or right at a wholesale house right on my phone

Pros

I like how I'm able to write up a work order or a purchase order and my timesheet right on my phone. And that I can also go back through them later and edit them and add things or delete things.

Cons

I do wish that when you fill out a purchase order that there would be a feature that would Incorporated onto the accompanying work order.

Review Source: Capterra
 


December 2017

December 2017

I haven't used Canvas for that long, but the app designer is fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The app designer is really easy to use, even after not knowing anything about it. I was able to modify an existing app's functionality very quickly and after reading almost no documentation. It was just easy to figure out how to do what I wanted - very intuitive.

Cons

There are still some features not implemented that seem pretty important - off the top of my head, nested lists are kind of janky and multi-depth dropdowns that filter on more than one column.

Review Source: Capterra
 

Adanga from Van Diest Supply Co
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Great help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time and money!

Pros

It's ease of use is invaluable! especially when just learning capabilities. It is set up in a common sense way.

Review Source: Capterra
 

Chris from EEES Energy Solutions, LLC

December 2017

December 2017

I have had nothing but great experiences with Support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support from all staff is top notch!! The app takes a little while to learn but the support team makes it worth every dollar spent.

Review Source: Capterra
 

Steve from QTI, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Canvas has made my job and my teams job a lot easier. Also customer support is top notch.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Got rid of a manual paper process.

Pros

Ease of use and anytime I need the help your just a phone call away with someone always willing to help.

Cons

My only complaint about the software is every time I make a change to an app it creates a new version therefore when I have to do a download of a project that has already been running for a year I have to make sure I am downloading the data from every version.

Review Source: Capterra
 

Charlyn from Good Spirits Distributing

December 2017

December 2017

Working with the support rep. has been nothing but a pleasure & the software is very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The simplicity in creating app, as well as the ease of navigation within the software. I like that I can do things on my own.

Review Source: Capterra
 

Clarence from Chance Consulting
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

One call to support and without waiting in a queue my issue was resolved in minutes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased productivity and accuracy while completing reports for clients.

Pros

Paperwork reduction is the main reason for trying the software. I love the fact that you can create and customize the individual apps to my industries specific needs. It has enabled me to be more productive.

Review Source: Capterra
 

Maribeth from The Auto Club Group

December 2017

December 2017

I am so impressed with the on spot customer service at Canvas.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and customer support.

Pros

I so appreciate the level of customer service. As a new user to Canvas, it's important to me to have assistance when I get stuck with a problem. At Canvas, the customer support team is there ready to assist when you sign in. They have been very helpful.

Review Source: Capterra
 

John from Perfection Equipment
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

I started using Canvas for a specific function, and have since created apps for a number of others.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Consistency of data collected. More efficient use of paper (not entirely paperless, but limits waste). Unique solutions for tasks. Increased communication through auto-generated e-mails. Data collected long-term with little effort or training.

Pros

The app allows me to create a template that captures consistent data no matter what I'm trying to do.

Cons

The way reference data has to be updated (by downloading, editing, and reuploading). It would be nice to edit data on the website.

Review Source: Capterra
 

Devin from Precision Document Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

The support that you receive if and when an issue is encountered is amazing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Canvas manages to reduce the amount of physical paperwork to such a degree I don't know if we could ever go back to manually doing the majority of what we use it for again without some *major* pains across all departments.

Cons

While the platform works for most of what we would use it for there are some issues that are only evident when using it for various IT administrative functions; e.g. no fields for data formatting that is unique to an IT function like IP addressing requirements, limited support for handling handheld scanners, lack of time-stamping for what account has been updating what data, etc.

Review Source: Capterra
 

Camille from HG Group Ltd

November 2017

November 2017

Very easy to use and very responsive customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to create the forms, and easy to use. People do not need much training on how to use the software.

Cons

There is limited conditional formatting for the screens and questions. You cannot create a condition for a question based on another question in the same screen

Review Source: Capterra
 

Courtney from Americas's Backyard

November 2017

November 2017

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

With GoCanvas we have been more than surprised with their great customer service. Every staff member we have worked with has been able see our vision as a company and help reach our goals going forward.

Cons

The part I would say we like the least is just the overall workload and time it takes to set all these forms up. However, they do offer assistance in creating forms for you which is a great alternative.

Review Source: Capterra
 

Mark from U-Tec Construction Company

November 2017

November 2017

The canvas team have been very helpful getting started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple and easy to use. Make doing daily paperwork easy. It also speeds up reporting on the time sensitive issues.

Pros

The fact that all of forms are in one place, and supervisors can fill forms out on their smart devices in the field and send all at one time. This not only saves time but money as well.

Cons

Not sure, but understanding all functions while building apps sometimes is a little hard. But nothing trial and error won't fix.

Review Source: Capterra
 

Gary from SLO Dryer Vent Cleaning

November 2017

November 2017

I use GoCanvas every day for my Dryer Vent Cleaning Business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can modify my forms any time and it's super easy! I use this program every day. I have many other forms I will be converting to GoCanvas.

Cons

The data entry is not compact enough on the screen. I wish it was not so spread out. This is not a dal breaker by any means. Just a little tweak.

Review Source: Capterra
 

Paul from AirQuality Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Generally good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

consistency

Pros

Once set up, easy to use, reliable and timely. Forms are generally clear and well laid out and roll-out of updates is well organised.

Cons

Some features that are available in other products are not available here. Also sales people while very helpful are extremely pushy. I came very close to using an alternative product for this reason.

Review Source: Capterra
 


November 2017

November 2017

Great to use for any type of field service work. Company listens to your feedback. Price has gone up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functionality on smartphones. Ease of use to create customized forms. Ability to customize what the recipient sees.

Cons

Price has gone up significantly in the last few years. It can do a lot but is sometimes slow to load.

Review Source: Capterra