Field Force Tracker software


Field Force Tracker is a cloud-based field service management (FSM) solution that helps businesses to manage their day-to-day business operations and interactions with the mobile workforce. Key features include automatic scheduling, a dashboard with automatic ­location tracking, the ability to create service histories and inventory management capabilities.

In Field Force Tracker’s job dashboard, users can choose to schedule jobs manually or automatically. Its automatic scheduling tool can take into account job type, technician skill level and technicians’ current location, among other things, when automatically scheduling jobs.

Field Force Tracker also includes integrated voice over IP (VoIP) technology that allows users to call technicians from within the solution. Users also get access to employee and customer databases.It also allows users to generate built-in and customizable reports, which help them to spot trends and make business decisions. Mobile applications for iOS and Android devices are also available.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of Field Force Tracker

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  • job from jaymax technologies

    July 2018

    all in one fsoftware

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro

    Cons

    with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alison from moving forward relocation

    May 2018

    helpful tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to track and response rate associated with this app are great,
    Easy to interact with the team,
    Job scheduling is quite easier

    Cons

    None to be found. Sometimes Recurring charges are too high other than these high charges, its all good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from William Chrisman High School

    April 2018

    Great way to track!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy tracking and good cost!

    Pros

    The ability to track and the response rates that are associated with the software is great. You can assign projects and then track how the project is coming along.

    Cons

    Nothing really. I feel like the price point is good and many companies could benefit from the software. Keep up the good work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Epaperers

    Number of employees: 11-50 employees

    September 2017

    Very Good Experience with Us

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    use this software you all field customer support companies or all repair type business you track your service or job scheduling in the field

    Pros

    Tracking Employee Location or job management service with client status or feedback review or automated report generated after post review client dispatch work order

    Cons

    Yes i like it field force tracker that is good for Quick quotes and Invoicing, Filed staff management solution or Filed staff management solution

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bharat from Trinity Touch Pvt Ltd

    June 2017

    Good using it for Renewable Energy Service team management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its easy to track the team member. Can be easily interact with team.
    Assign projects to members & can ask for their daily job work

    Cons

    No Cons yet. The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.

    Review Source: Capterra

    Response: Rapidsoft Systems, Rapidsoft Systems Inc

    July 2017

    thank you very much Trinity Touch Pvt Ltd

  • Mike from NewYorkBIO

    Number of employees: 51-200 employees

    November 2016

    NewYork Bio

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hi this side NewYorkBIO bioscience supports companies. Our field team used field force tracker mobile tracking software with mobile build apps. that is great or trusted software and used very essay all employee are qualified education or not qualified education. yes amazing.

    Pros

    job scheduling or mobile tracking

    Cons

    tracking employee

    Review Source: Capterra

    Response: Rapidsoft Systems, Rapidsoft Systems Inc

    November 2016

    Thanks Mike hanigan to support my owner

  • AK from A&A Informatics Info Pvt Ltd

    Number of employees: 2-10 employees

    August 2016

    FFT Performance Card

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Field Force Tracker SAAS model is very helpful software for services industry and makes optimum utilisation of field staff with low latency.

    Pros

    The ease of booking complaints and handling of the same to the field staff is very efficiently carried out without delays. System response is fast enough to handle even large number of queries.

    Cons

    Little options to modify functionalities as per your requirement if your user base is small but the company takes care of adding features in the next release.

    Review Source: Capterra

    Response: Rapidsoft Systems, Rapidsoft Systems Inc

    November 2016

    Thank you Ak

  • A.Mohan from Victory Falcon Electronics Trading, Dubai, UAE

    Number of employees: 11-50 employees

    August 2016

    Field Force Tracker

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Rapidsoft's Field Force Tracker has really helped our company serve our clients efficiently and responding to client calls quickly while optimizing our resource management resulting in huge cost savings.

    Pros

    Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.

    Cons

    As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.

    Review Source: Capterra
  • Rajeev from Packers movers

    May 2016

    Quick packers movers

    Ease-of-use
    Quality
    Support

    My packers movers all team used the service app to track very ease all qualified mambers over all used nice field tracker

    Review Source: Capterra
  • Ana Maria from Printertechs

    May 2016

    Easy and flexible tracking software

    Ease-of-use
    Quality
    Support

    Very nice! Great software tool for solution field management work order

    Review Source: Capterra

    Response: Rapidsoft Systems, Rapidsoft Systems Inc

    May 2016

    thanns Ana Maria

  • Jonson from Beltwayos

    May 2016

    Excellent tracking software tool

    Ease-of-use
    Quality
    Support

    This software tool are excellent overall

    Review Source: Capterra

    Response: Rapidsoft Systems, Rapidsoft Systems Inc

    May 2016

    thank you Tim

  • vivek from ECR electronic

    April 2016

    over all good track work order software i have use six month

    Ease-of-use
    Quality
    Support

    Yes very great tracking software for field management employee or work order

    Review Source: Capterra
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