# FIELDBOSS Software Reviews, Demo & Pricing - 2026 > Review of FIELDBOSS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/fieldboss-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / FIELDBOSS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/fieldboss-profile/reviews/) # FIELDBOSS 2026: Benefits, Features & Pricing Wondering if FIELDBOSS is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FIELDBOSS 4.8 [(11)](https://www.softwareadvice.com/field-service/fieldboss-profile/reviews/) Pricing Pricing available upon request ### About FIELDBOSS FIELDBOSS is the operational backbone for HVAC and elevator contractors who demand control, financial accuracy, and the ability to grow without losing visibility. Built specifically for specialty field service businesses, the platform connects dispatch, inspections, compliance tracking, maintenance, job costing, payroll, billing, and reporting into a single unified system that mirrors how work actually flows — from the first service request to the final invoice. Unlike CRM-based field service tools or fragile homegrown systems, FIELDBOSS delivers true operations-to-finance alignment. Every action in the field ties directly to real-time financial impact, giving owners and leadership clear insight into margins, productivity, and risk. There are no disconnected data silos, no after-the-fact reconciliations, and no guesswork. Delivered by professionals who have lived HVAC and elevator operations firsthand, FIELDBOSS is implemented with discipline and understanding. The team works alongside contractors to standardize workflows, strengthen data integrity, and build systems that support multi-location growth, portfolio integration, and generational transition. It’s not software dropped i... nto your business — it’s a platform configured to make your business run stronger. AI, automation, and IoT are applied to deliver measurable gains in forecasting, cost control, technician productivity, and compliance oversight. Intelligence is built on clean data and operational structure — never layered on top of chaos or used to replace skilled people. Trusted by contractors across global markets, FIELDBOSS is the platform service companies choose when operational discipline, margin protection, and long-term growth aren’t negotiable. Wondering if FIELDBOSS is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## FIELDBOSS User Interface ## Popular FIELDBOSS Alternatives Main Product FIELDBOSS 4.8 [(11)](https://www.softwareadvice.com/field-service/fieldboss-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.56Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1462)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(461)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) 4.0 [(147)](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/) Ratings Breakdown - 3.71Ease of use - 3.77Value for money - 3.82Customer support - 3.90Functionality Pricing Available upon request Get Price Alternative Product [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) 4.3 [(824)](https://www.softwareadvice.com/field-service/mhelpdesk-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 3.90Value for money - 4.38Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Synchroteam](https://www.softwareadvice.com/scheduling/synchroteam-profile/) 4.4 [(95)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.27Customer support - 4.15Functionality Pricing Starting at $49.00 per month Get Price ## FIELDBOSS Pricing and Plans Starting price: CA$20,000.00 Free Trial Free Version Basic CA$20,000.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FIELDBOSS Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of FIELDBOSS Accounting Accounting Integration Activity Dashboard Activity Tracking API Barcode/Ticket Scanning Budgeting/Forecasting Chat/Messaging Checklists Collaboration Tools Compliance Management Contract/License Management CRM Customer Database Customer Portal Customizable Branding Customizable Fields Customizable Forms Data Capture and Transfer Data Import/Export Data Synchronization Dispatch Management Document Management Document Storage Drag & Drop Equipment Tracking Estimating File Storage Invoice Management Job Costing Job Management Job Tracking Knowledge Management Lead Management Location Tracking Maintenance Scheduling Mobile App Multiple Projects Offline Access Performance Management Price and Cost Calculations Prioritization Productivity Analysis Project Tracking Proposal Management Purchase Order Management Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Route Optimization Safety Management Scheduling Secure Data Storage Supplier Management Task Management Task Scheduling Team Collaboration Technician Management Template Management Third-Party Integrations Time & Expense Tracking Timesheet Management Time Tracking Workflow Management Work Order Management ## FIELDBOSS Integrations Dynamics 365 Business Central Integration rated undefined from -1 review Dynamics 365 Integration rated undefined from -1 review ## FIELDBOSS User Reviews Overall Rating 4.8 Ratings Breakdown 5 82% 4 18% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.9 Functionality 4.6 Matt L. Verified reviewer Facilities Services 1001-5000 employees Used daily for less than 12 months Reviewed December 2023 FIELDBOSS and Elevators 5 Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. Cons: I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. Reasons for switching to FIELDBOSS We needed a modern, secure, cloud-based solution in the elevator industry. Our goal was to replace all of our legacy systems (multiple) with one system. FIELDBOSS had the elevator knowledge. They were built on a Microsoft platform offering security and robustness. Their mobile solution was easy to use. FIELDBOSS' sales and technical teams were excellent during the decision-making process. Read More DM Deneen M. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Reviewed October 2023 FieldBoss Review 4 We have been able to improve processes and scorecard metrics. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. Cons: Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. Reasons for choosing FIELDBOSS It was a full ERP included an integrated accounting system. Reasons for switching to FIELDBOSS The ability to get at the data, support and customization. Read More MK Melissa K. Verified reviewer Construction 51-200 employees Used daily for less than 12 months Reviewed October 2023 Review 4 FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. Cons: Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. Reasons for switching to FIELDBOSS Opportunity for a more automated system that works well with microsoft which helps with reporting Read More ST Stephen T. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Reviewed October 2023 Business in Real Time and in Full Colour 5 As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. Cons: Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. Reasons for choosing FIELDBOSS FIELDBOSS is built on the Dynamics 365 platform which offers the best security and continuous improvements across the largest userbase available. In addition FIELDBOSS leadership shared with us their vision for the next 3-5 years which convinced us they would be a valuable partnership in our continued success. The team made a promise to us and have delivered it over the last 3+ years!! Read More Jeff H. Verified reviewer Facilities Services 1001-5000 employees Used daily for less than 12 months Reviewed November 2023 FIELDBOSS in the Elevator Industry 5 Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. Cons: Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. Reasons for switching to FIELDBOSS To harmonize our ERPs under a state-of-the-art cloud based system Read More AR Alan R. Verified reviewer Mechanical or Industrial Engineering 11-50 employees Used daily for more than 2 years Reviewed October 2023 FieldBoss for Independent Elevator Installation, Maintenance and Service Repair 5 I was an early adopter with FieldBoss and have now been using the product for more than eight years. I would say I have a close relationship with its development team and have very much enjoyed working with them as the solution has become what it is today. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: FieldBoss is based upon the robust and ever improving Microsoft Dynamics platform which is highly customizable. The FieldBoss Team listen to the issues that matter to building services contractors and find ways to improve the product through regular upgrades. Support is always quick to respond and provide accurate and detailed response to solve operational problems, which are usually caused by the user's incomplete data or failure to follow a business flow in the correct order. Cons: There are a small number of improvements that I would like to see, most of which usually have their genesis in some restriction mandated by Microsoft on their core records. FieldBoss is responsive towards finding alternative solutions to those minor issues, through upgrades or quicker customized fixes. Reasons for choosing FIELDBOSS I wanted a cloud-based solution that would work well with a Mobile platform. MS Dynamics seamless interaction with other MS products, such as Excel and Word is also a natural advantage. Reasons for switching to FIELDBOSS FieldBoss had full integration from its MS Dynamics platform to a standard accounting package and the integration with RESCO Mobile CRM which is, in my opinion, a superior mobile solution. Read More AO Andrew O. Verified reviewer Construction 51-200 employees Used daily for less than 12 months Reviewed November 2023 Fieldboss and Business Central Implementation 5 I have positive experience with Fieldboss due to its comprehensiveness, customization options, ease of use, efficiency improvements, integration capabilities, robust reporting, reliable customer support, and scalability as key factors contributing to my satisfaction with the software. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I find value in Fieldboss due to its comprehensive nature, customization options, ease of use, integration capabilities, efficiency improvements, robust reporting, reliable customer support, and scalability, making it a preferred choice for managing field service operations. Cons: The pricing structure of Fieldboss may be on the higher side especially for smaller businesses or startups. Read More JG Joy G. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Reviewed October 2023 Specialty Elevator Company Loves Fieldboss 5 Fieldboss works very well for our company. Any issues are answered quickly and efficiently. The system can be customized which was a major selling point for us. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Web based access so we can access all of our projects from anywhere. Instant access to project details, schedule dates, contact information. Fieldboss has so many features; endless possibilities. Cons: There are so many options that training can be come overwhelming. (this is a good problem to have...just time consuming). If I started over I would start with basic functions and then add additional functions as time allowed for training. Reasons for choosing FIELDBOSS Customization option. Read More Alysia C. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Reviewed October 2023 FieldBoss review 5 Very good. They understand what I am trying to accomplish and they are patient as I implement my vision for FieldBoss. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That it understands field service requirements. Cons: That it is an additional cost for fillable forms to be part of the mobile platform. That BI is an added cost. Just add this in so buyers don't feel like there is a constant adder. Reasons for choosing FIELDBOSS After creating a short list of 5 then having demos, we narrowed it down to 3. In speaking to my network within this industry, another person had also implemented FieldBoss. Read More VR Verified Reviewer Facilities Services 51-200 employees Used daily for more than 2 years Review source Reviewed March 2019 Platform for the future 5 You can trust these guys. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Love the fact that is built within Microsoft Dynamics 365. Cons: We underestimated the amount of effort it takes to transition but that would be the same for any product. 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