About FIELDBOSS

Serving field service vendors since 1989, FIELDBOSS is an end-to-end solution built within Microsoft Dynamics. The system is geared towards medium to large sized HVAC companies in both commercial and residential markets. The system can be deployed in either a web-based or on-premise deployment, and is both Mac and PC compatible including use on mobile devices.

Features offered within FIELDBOSS include billing and invoicing, contact management, scheduling and dispatching, work order management, inventory management as well as GPS tracking. Additional features of FIELDBOSS include customer service and case management, estimating and quoting, marketing, sales management, equipment tracking, and a client portal for customers. The system also offers field mobility...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

2 Reviews of FIELDBOSS

Overall rating

5.00 / 5 stars

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March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Platform for the future

You can trust these guys.

Pros

Love the fact that is built within Microsoft Dynamics 365.

Cons

We underestimated the amount of effort it takes to transition but that would be the same for any product.

February 2017

Ryan from GSDAC

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 2 years


Ease-of-use

4.0

Functionality

4.0

February 2017

Perfect for our Business

We are a busy 30+-year-old commercial air conditioning company. Our previous system was outdated and no longer supported. We spent nearly 2 years looking for the best solution that fit our needs. Our research led us to Fieldboss. From the initial consultation to the final product, the staff at Fieldboss were great to work with. They were upfront with the challenges and details we would face switching systems. We have been operating with Fieldboss for over a year, our staff is now on the same page, our customer is receiving great communication and detailed information. We now operate much more efficiently and can take on any customer, project or job that comes to us.