I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

Glitchy, overpriced and a complete disappointment.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

I've recommended it to several colleagues in the service business. While no software is a perfect fit for all companies, FE is always listening to the users and making improvements.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

The implementation was fairly seamless, and the support staff is phenomenal. The software has been great in allowing us to generate more work and provide a more enhanced service to our customers.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

Easy to use and set up, excellent support from the team.

This on the face of it looked like a reasonable product but it is so clunky and difficult to use there were some features that were ok but not a lot.

The only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop.

The integration with Xero is terrible it creates a new customer for each of there sites.

Ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development.

The ease of use and the speed of the process, it is also very user friendly for making sure all jobs are status known to all users with the traffic light system.

The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need.

Technicians complain about the time it takes to complete the job card.

Everyone is very helpful and always available when help is needed.

Fieldmotion's software is quite user friendly, and anything you don't understand can be clarified quite easily as they provide a great customer service.

Cost benefits and flexibility are priority for us.

If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. Finding worksheets or invoices or anything relating to a customer is really difficult.

Extremely easy to use and intuitive platform. Has saved our business both in time and cost.

A clear and easy to use tool to aid field based engineers and operative complete tasks and the associated paperwork.

The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end.

It’s a big change and like anything it takes a while to implement but it has been well worth the investment and is paying dividends now.

Having jobs scheduled to engineers directly to app on their phone is invaluable. It was integrated into our systems was straight forward.

The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business.

Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team.

Being able to extract so much data from the software out into the likes of PowerBI is amazing. And equally the support from Fieldmotion on PowerBI reporting has been excellent.

The support from Aodhan and the team has been phenomenal and we couldn't of asked for a friendly and more helpful company to be involved with.

How easy it is to use both the desktop back office and the application.

The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site.

No one ever likes getting these things up and running but actually it was really quick and straightforward, the engineers picked it up in no time too.

Excellent customer service, and great training provided.

The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us.

The main benefit is having everything in the one place and laid out in a easy structure for everyone to navigate and understand.

With a little IT knowledge, and help from the support desk, you are free to create your own forms and tweak as much as you like.

All our engineers find the system very easy to navigate. If we need to make any amendments to customer files are dockets, it is extremely easy to do so.

The current app at the time of writing (which is getting over hauled in late 2022) is ok but limited.

Excellent especially with [SENSITIVE CONTENT. Fantastic service with all the support we need to grow and develop.

US Dollar

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

LongDescription

Labor Rates

Work Order Creation

Electronic Payments

Payment Processing

Mobile Alerts

For Locksmiths

Customizable Reports

SMS Messaging

Dispatch Management

Job Costing

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Customer Database

Recurring Appointments

Job Management

Customizable Fields

Scheduling

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Technician Management

Mobile Access

Inventory Tracking

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

For General Contractors

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cost Estimating

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Mobile App

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Automatic Backup

Inventory Control

Contact Database

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Prebuilt Assembly

Drag & Drop

Customer History

Change Order Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

For Plumbing Industry

Location Tracking

Third-Party Integration

Employee Management

Time Tracking

Performance Management

Activity Tracking

Data Synchronization

Route Optimization

Knowledge Management

Calendar Management

Collaboration Tools

Data Capture and Transfer

Customer Portal

Productivity Analysis

Multi-Location

Price and Cost Calculations

File Storage

Real-Time Notifications

Online Booking

Reminders

Time & Expense Tracking

Chat/Messaging

Job Scheduling

Prioritization

Secure Data Storage

Checklists

Purchase Order Management

Status Tracking

Document Storage

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Windows 8

Windows 10

FieldEdge has a contract-free monthly subscription pricing model.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FieldEdge

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Fieldmotion, provides a cloud-based digital platform for field workers, allowing data to be captured in real-time. No longer struggle with appointment setting, ineffective communication, accountability, and time management monitoring. The Fieldmotion platform is also intuitive and easy to use. Address pressing challenges by streamlining while making a difference to your business productivity & profits. 

Bringing everything under one platform for: Scheduling Reactive & Planned Jobs, Book Recurring Jobs, Customer Relationship Management (CRM), Invoice/Quotes, and Managing Workflow on the Mobile App & Assets/Sub-Assets.

Fieldmotion is an easy-to-use cloud-based digital platform that allows field workers to capture information on jobs in real-time, using their mobile devices. Replace all paperwork and save valuable time today. Digitalising will make a real difference to your business productivity & profits. Bringing everything under one platform for Scheduling reactive, planned & recurring jobs, managing contracts /assets, get easy access to the information within the custom CRM, creating invoices/quotes, and managing workflows. Our solution enables real-time interaction between the field and the office to seamlessly streamline communication with field workers and customers.

Replace paperwork, and save time and costs whilst delivering excellent customer service. Your company can only progress by digitalizing. Our team is dedicated to supporting digitalizing your forms into a simple-to-use and easy-to-integrate platform. With an expert team at hand no matter what industry you work in, Fieldmotion’s flexible platform can be completely tailored to meet your company’s needs.

Let Fieldmotion take care of everything today! Call us on UK 0044 28 3025 6444 or USA +1 857 400 0750




Variable Workforce

Labor Forecasting

Skills Tracking

Compliance Management

Real-Time Data

Time & Attendance

Budgeting/Forecasting

Contractor Management

Monitoring

Employee Scheduling

Task Management

Asset Lifecycle Management

Set Up Fee
The set-up fee is determined by the number of users and includes the following:
*this may be subject to change

System set-up & full training
5 of your personal job sheets uploaded
Asset data uploaded
Customer data uploaded
Stock data uploaded
Ongoing support

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