FIELDMOTION
About FIELDMOTION
FIELDMOTION Pricing
Set Up Fee The set-up fee is determined by the number of users and includes the following: *this may be subject to change System set-up & full training 5 of your personal job sheets uploaded Asset data uploaded Customer data uploaded Stock data uploaded Ongoing support
Starting price:
£35.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for FIELDMOTION
1 - 5 of 37 Reviews
Sarah
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Compressed Air Servic
Very helpful team, listen to what is required and act quickly and efficiently
PROSEasy to use and set up, excellent support from the team
CONSThe only downside which really isn't a big issue is training.
Reason for choosing FIELDMOTION
Fieldmotion seemed the best option for our size of company
Reasons for switching to FIELDMOTION
We were unable to use the database remotely, fieldmotion makes it so much easier for the engineers to complete the work on line
Andrew
Machinery, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
We will never look back
Fieldmotion has revolutionized they way we plan our daily activities while also allowing us to plan months into the future
PROSThe biggest impact and pro for our business is being able to access to all our customer data, history and future planning digitally. Having implemented similar systems in other companies I was concerned about getting started and the work load in getting all our data on the system, my concern were quickly address by the team and set up and implamentation could not have been easier
CONSThe only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop. Maybe an app similar to the one used for completing report's, I know it would be difficult to have all the features but if a simplified version that would allow you to raise a quote or schedule an appointment when in the field would work
Reason for choosing FIELDMOTION
We went with Fieldmotion as we felt a lot of the full crm systems we looked at were over priced and we would be paying for a lot of features we just didn't need. Having being involved in implementing these systems in other companies I worked for I was concerned about the amount of setup time was going to be required and found that it often takes up to 12 months before you have enough useable information, With Fieldmotion we were up and running in a few days and have never looked back
Lee
Medical Devices, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2021
Do not connect with Xero
This software is a beta product at best and these people are getting you to pay for their product development by getting you tied in to a 2 year contract that after 6 month of trying to make work we had to give up on.
PROSThis on the face of it looked like a reasonable product but it is so clunky and difficult to use there were some features that were ok but not a lot. we bought it for the integration with Xero but you can't see how that works until you purchase the software.
CONSThe integration with Xero is terrible it creates a new customer for each of there sites. this means that when a customer wants a statement you can't send one you have to send them for each site which is very time consuming. If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. finding worksheets or invoices or anything relating to a customer is really difficult.
Reason for choosing FIELDMOTION
Price and a perceived helpfulness from their support team that dried up quite quickly.
Reasons for switching to FIELDMOTION
We wanted more features but really wish we hadn't,
Vendor Response
Hey Lee, I am so sorry to hear you are experiencing this issue. However, we have since rewritten the integration completely, specifically addressed the "sites" issue you describe. We have worked hard to clarify integration issues. Please do contact us to rectify this issue.
Replied July 2022
Patrick
Facilities Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Perfect portal for our internal operations
Fieldmotion has provided the framework required to streamline our processes and help us meet our growth targets at the same time as continuing to improve our service. Communication can be a real challenge in our business - given engineers work in roaming, interchangeable teams over a large geographical spread - so getting the right platform was a vital piece of the puzzle. Our engineers now operate effortlessly and the software acts as a linchpin between a number of critical aspects of the business.
PROSProvides good operational infrastructure framework. Effective communication tool. Intuitive technology means limited training required. Time-saving. Cost-effective. Advantages for customer.
CONSNo one ever likes getting these things up and running but actually it was really quick and straightforward, the engineers picked it up in no time too.
Vendor Response
Hey Patrick, Thanks so much for your positive review. I am glad to hear that you found the setup to be quick and fast, as we all know this can be very disruptive to a business.
Replied July 2022
Johnny
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Easy to use
Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability! We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!
CONSNo real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.