FieldEZ software


55 reviews(5.0/5)
55 reviews(5.0/5)

FieldEZ is a hybrid field service management (FSM) solution that helps organizations manage their field operations through automated job scheduling and work order management. The solution can either be deployed on-premise or hosted in the cloud.

FieldEZ allows technicians to locate customers, diagnose problems and decide on the corrective action from their mobile devices. The solution also features ticket management, auto-scheduling and assignment. Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. It helps field workers to collaborate with other team members and share information and invoices to capture customer signature and feedback.

Additionally, FieldEZ supports integration with various third-party systems that include QuickBooks, Sage, SAP, Salesforce and Zoho CRM. It also offers customizable options for creating specific workflows and business processes and adding a company logo and custom data fields.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8

55 Reviews of FieldEZ

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  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Awesome App for to keep attendance records offline/online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The features like online/offline attendance, tracking, and offline sync, to track the customer location accurate on the map. Easy to apply leave and claim the expense.

    Cons

    General bugs fixes and waiting for more features updates to make the work more and more easier for user and improve the iPad efficiency

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Davinder from Getinge

    May 2018

    It is a kind of good and bad both.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software enables to attempt every single step in a pre designed format which is easy for user.

    Cons

    This software is having a number of cons too.
    Continuous working of GPS on leads to a fast battery discharging.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sreedhar from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    Best Field Force Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The features like online attendance, tracking, and offline sync, calendar, customer location on the map.

    Cons

    Nothing to say, everything was smooth and simpler with feildez application
    just expecting more updates and general updates

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • vundurthi from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    100% satisfaction product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Dashboard to see all the call and activities, the new feature near customer and total day activities on the map to schedule the activities accordingly

    Cons

    No cons, The application was very user-friendly and there were no cons about the product so far its the best ever tracking application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • omprakash from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    Awesome app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The feature jobs on map, nearby customer on the map are awesome, we can easily assign our work accordingly the nearest location.

    Cons

    Sometimes, the location of the application will remain the old place and it taking the time to update the current location and that's the only issue I have found recently and everything else is great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Boppana from CMS IT SERVICES PVT LTD

    Number of employees: 5,001-10,000 employees

    May 2018

    Amazing application with great features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The spare part validation tool with a camera option to validity the spare part is the best, its best and reduces a lot of effort to validate the part.

    Cons

    No negatives, general bugs fixes and waiting for more features updates to make the work more and more easier

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sivaperumal from AGD Biomedicals Pvt.Ltd

    Number of employees: 51-200 employees

    May 2018

    It is the best software to connect field work employees and company easily.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All in one window,creating calls easily,accessing location,punch in & punch out are accurate.
    saving of time for making expenses.

    Cons

    I have notification messages for location and date&time access,could not be clear.need more time while creating calls with missed timings

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Manikanth from Computer Software

    May 2018

    Easy to use quick support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    dependable saas, lightweight, damn easy, regular and quick updates, good customer service.

    Cons

    cant get any, but drains battery big time, auto closure of app sometimes delay in status updates

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rajubabu from CMS IT SERVICES PVT LTD.

    Number of employees: 501-1,000 employees

    May 2018

    It was a great application

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The main positive of the application was the dashboard of the all the calls data at the same place, and the calendar to see and check the old data also

    Cons

    The punch-in and punch-out location was not updated immediately after opening the application it will take a while to location updating and thats all every thing else was fine.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • naresh from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    Very great friendly application,which I used recently.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its very user friendly application and the simply interface helps to understand the work, the location of the customer easily navigate through maps app.

    Cons

    The location editing feature need to be there because if the location is wrong then we can correct the location.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ravikrupal from CMS IT SERVICES PVT LTD

    Number of employees: 5,001-10,000 employees

    May 2018

    Tremendous

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.

    Cons

    Not much cons about the application and features of the application but the messages and latency delays occurs sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • ketha from CMS IT SERVICES PVT LTD

    May 2018

    Best ever seen, It reduces a lot of effort

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its reduces a lots of effort that manually written of the work order or call record, Its great customize of inbuilt signature capturing.

    Cons

    The signature module was little slow to open and the signature capture module need some little modifications and bug fixes

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gowriprasanna from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    Just one Word "Excellent".

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Excellent application with many features and alert feature is great when a task is assigned or modified.

    Cons

    There are no negatives about the application , its was greatly designed , so there are no cons to discuss on

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chaitanyakumar from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    very great GUI, Nice and easy for work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's graphical user interface, it's amazing, coming to functionality its great field management, can done many things in single click.

    Cons

    Hanging over very very rarely,and little battery consumption when a while on the application continues .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Naresh from CMS IT SERVICES PVT LTD

    Number of employees: 5,001-10,000 employees

    May 2018

    Best ever Field force management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its was great field application for field engineers to get all the required details like customer details,location and perfect data about the work at one place.

    Cons

    Not much but, sometimes the pinch-in&punch-out location will not be updated I didn't find that was the application issue or the mobile GPS issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Satya Srinivas from CMS IT SERVICES PVT LTD

    Number of employees: 501-1,000 employees

    May 2018

    Nice application with excellent functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great functionality basically the online and offline sync of the application was excellent, The notification also great when an call or task assigned it will notify with default message tone.

    Cons

    Not so far, As I was using from last one year I even didn't notified any negative about the product till now.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nidil from CMS IT SERVICES PVT LTD

    Number of employees: 501-1,000 employees

    May 2018

    It has Eye catching features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.

    Cons

    Some times the closed calls will be notified a bit later that's all and general bug fixes and little improvements.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Saritha from CMS IT SERVICES PVT LTD

    Number of employees: 501-1,000 employees

    May 2018

    Very Great application to manage field employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We can simply know the status of the engineer who works on the field, and tracking the candidate also very easy with this application with attendance.

    Cons

    Not so,As a admin we work on the web base so there are no negatives , the export formats need to improve for faster work

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Swathi from CMS IT SERVICES PVT LTD

    Number of employees: 1,001-5,000 employees

    May 2018

    Amazing app to manage work orders

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Basically I assign calls to engineers who work on field ,this application reduces me a lot of work and easy management of engineers

    Cons

    So for I didn't find any, the auto assigning feature was little bit confuse it assign automatically at-least we expecting the filter like assigning with grade level

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • SIVAGANGARAJU from CMS IT SERVICES PVT LTD

    Number of employees: 501-1,000 employees

    May 2018

    Great application with fantastic tracking feature

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We can simply know the status of the call, Inbuilt attendance feature helps to report at even in client location without any further approval.

    Cons

    NO, Cons about the software just expecting the further updates and new features about the application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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