FieldEZ is a hybrid field service management (FSM) solution that helps organizations manage their field operations through automated job scheduling and work order management. The solution can either be deployed on-premise or hosted in the cloud.

FieldEZ allows technicians to locate customers, diagnose problems and decide on the corrective action from their mobile devices. The solution also features ticket management, auto-scheduling and assignment. Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. It helps field workers to collaborate with other team members and share information and invoices to capture customer signature and feedback.

Additionally, FieldEZ supports integration with various third-party systems that include QuickBooks, Sage, SAP, Salesforce and Zoho CRM. It also offers customizable options for creating specific workflows and business processes and adding a company logo and custom data fields.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



63 Reviews of FieldEZ

Overall rating

4.83 / 5 stars

Filters:

Showing 1 - 20 of 63 reviews

December 2018

Sandeep from Lenskart

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Easy to access, which is great part of this aap , any one can acsess.

I like the aap and all the funtions

Pros

Smooth and the functions are very good to use.easy to contact to the client and close if process is also good

Cons

Sometime history can’t check. If I logout the aap and again signup then I can’t see the pervious details of the client.

October 2018

Sopan from Sparkonix (India) pvt ltd., B4 H Block, MIDC Pimpri, Pune Maharashtra, India, 411018

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Fieldez software Review feedback

The software is one of the best for fields activities tracking

Pros

We can monitor at any instance where about our service engineer. Communicate with them instantly. Get service related data and attendance details on line. Dash board is good.

Cons

In this expenses claim entry and reporting is not user friendly. It is very cumbersome. Some times data get lost due to network problem.

October 2018

Atul from Atlas copco india ltd.

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Tracking and Fast response to Custmer calls.

If we work on site is 9 hours and travelling hours are 4 , then we will spend 13 to 14 hours in one day. Then How many hours are remaining for us to sleep and other. If travelling hour is calculated in efficiency is better for us.

Pros

It is very easy to operate and to explain also. Soft copy of Service card is also send to customer within a minute. No need to made a carbon copy of service job card. Efficiency is calculated correctly and no deviation in calculation.

Cons

Lot of report are eliminated like weekly, monthly and CRT also.Only travelling hours are not calculated in efficiency . If we are travelling to other town or more 100 KM or due to traffic , travelling hours are increases .

October 2018

Bala from Atlas Copco

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Good app for field engineers

Pros

Handy software. But frequently our engineers facing issue in Mobile app. Ie suddenly call disappeared.

Cons

Having won format of fields. Unable to remove unwanted fields. Auto pick based on customer name not functioning.

October 2018

Arun from Atlas Copco

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Easy to track and making a plan

Messages and dash board icons need to activate

Pros

Report downloading based on required interval, but languages not in english.
Tracking option is good

Cons

features in mobile app is less than PC, mail alert and complete status not reached to customer in many cases.

October 2018

Chandra from Deals kart online services Pvt ltd

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Service Good

Yes sometimes it takes long time to fetching location that's it

Pros

Easy to use and very user friendly many more to steps all are very easy the jobs if we can roll back easy that I'll be really fair to me is save time right

Cons

Nothing to judge about least every thing neautral it not showing the image what I took in my phone gallery that is really little disappointed

October 2018

Arun from Johnson & Johnson

Company Size: 10,000+ employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Easy to use

Pros

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

Cons

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not.
Sometimes the app gets hang that is very disappointing.

October 2018

Souvik from Dealskart online services pvt ltd

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

FeldEz in my eyes

Pros

Easy to use good UI small in size anyone can use it my job made easy in fele but sometimes it's not working

Cons

Hang a lot it consumed battary a lot not showing location when we closing our fild job which make cofussion sometime

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Awesome App for to keep attendance records offline/online

Pros

The features like online/offline attendance, tracking, and offline sync, to track the customer location accurate on the map. Easy to apply leave and claim the expense.

Cons

General bugs fixes and waiting for more features updates to make the work more and more easier for user and improve the iPad efficiency

May 2018

Davinder from Getinge

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

It is a kind of good and bad both.

Pros

This software enables to attempt every single step in a pre designed format which is easy for user.

Cons

This software is having a number of cons too.
Continuous working of GPS on leads to a fast battery discharging.

May 2018

Sreedhar from CMS IT SERVICES PVT LTD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Best Field Force Management Software

Pros

The features like online attendance, tracking, and offline sync, calendar, customer location on the map.

Cons

Nothing to say, everything was smooth and simpler with feildez application
just expecting more updates and general updates

May 2018

vundurthi from CMS IT SERVICES PVT LTD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

100% satisfaction product

Pros

The Dashboard to see all the call and activities, the new feature near customer and total day activities on the map to schedule the activities accordingly

Cons

No cons, The application was very user-friendly and there were no cons about the product so far its the best ever tracking application.

May 2018

omprakash from CMS IT SERVICES PVT LTD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Awesome app

Pros

The feature jobs on map, nearby customer on the map are awesome, we can easily assign our work accordingly the nearest location.

Cons

Sometimes, the location of the application will remain the old place and it taking the time to update the current location and that's the only issue I have found recently and everything else is great.

May 2018

Boppana from CMS IT SERVICES PVT LTD

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Amazing application with great features

Pros

The spare part validation tool with a camera option to validity the spare part is the best, its best and reduces a lot of effort to validate the part.

Cons

No negatives, general bugs fixes and waiting for more features updates to make the work more and more easier

May 2018

Sivaperumal from AGD Biomedicals Pvt.Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

It is the best software to connect field work employees and company easily.

Pros

All in one window,creating calls easily,accessing location,punch in & punch out are accurate.
saving of time for making expenses.

Cons

I have notification messages for location and date&time access,could not be clear.need more time while creating calls with missed timings

May 2018

Manikanth from Computer Software

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2018

Easy to use quick support

Pros

dependable saas, lightweight, damn easy, regular and quick updates, good customer service.

Cons

cant get any, but drains battery big time, auto closure of app sometimes delay in status updates

May 2018

Rajubabu from CMS IT SERVICES PVT LTD.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

It was a great application

Pros

The main positive of the application was the dashboard of the all the calls data at the same place, and the calendar to see and check the old data also

Cons

The punch-in and punch-out location was not updated immediately after opening the application it will take a while to location updating and thats all every thing else was fine.

May 2018

naresh from CMS IT SERVICES PVT LTD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Very great friendly application,which I used recently.

Pros

Its very user friendly application and the simply interface helps to understand the work, the location of the customer easily navigate through maps app.

Cons

The location editing feature need to be there because if the location is wrong then we can correct the location.

May 2018

Ravikrupal from CMS IT SERVICES PVT LTD

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Tremendous

Pros

The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.

Cons

Not much cons about the application and features of the application but the messages and latency delays occurs sometimes.

May 2018

ketha from CMS IT SERVICES PVT LTD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Best ever seen, It reduces a lot of effort

Pros

Its reduces a lots of effort that manually written of the work order or call record, Its great customize of inbuilt signature capturing.

Cons

The signature module was little slow to open and the signature capture module need some little modifications and bug fixes