FieldEZ

RATING:

4.8

(62)

About FieldEZ

FieldEZ is a hybrid field service management (FSM) solution that helps organizations manage their field operations through automated job scheduling and work order management. The solution can either be deployed on-premise or hosted in the cloud. FieldEZ allows technicians to locate customers, diagnose problems and decide on the corrective action from their mobile devices. The solution also features ticket management, auto-scheduling and assignment. Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. It helps field workers to collaborate with other team members and share information and invoices to capture customer signature and feedback. Additionally, FieldEZ supports integration with various third...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

FieldEZ Pricing

30-Day Free | No setup costs | No minimum user requirement | Volume discounts for large user base

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

FieldEZ dashboard

FieldEZ Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FieldEZ

1 - 5 of 61 Reviews

User Profile

anudeep

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I have used fieldez app and its very easy to use and a better choice for any field solution

Field Process automation . Manual process is avoided and time saving.

PROS

All the features but if I have to specify 'Job Scheduling' which is automated and assign the right guy to right job.

CONS

UI can be better. The team can work to improve the UI much better. Rest everything as per the expectation.

Mahadevan

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

It is very easy to use and giving more front end customisation feature.

PROS

This software reduces our call coordinator time to follow up field support team as it will give immediate filed updates through mobile app. We can track our filed support team to get more productivity. It is very easy to do front end customization whenever requires.

CONS

We are expecting more in-built reporting feature from the tool. For online e-reports , it would be good if we have online template like XML format template within tool to customise and create instead using Adobe software to create the form.

Arun

Hospital & Health Care, 10,000+ employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2018

Easy to use

PROS

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

CONS

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not. Sometimes the app gets hang that is very disappointing.

Abdul

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Best App to Handle the Field Call and also Help to achieve the SLA

PROS

Attaching the CCFR and Camera Option which will help to identify the Spare and this will help us to take necessary action on call

CONS

Some time after doing backup in server Sync getting stop due to tis engineer are not able to see the new call landing to there portal and also we are notable to close the call as well this need to be fixed at the earliest

Balaji

Verified reviewer

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2017

Easy to Use

PROS

It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, infinite subtasks, revision history for files. So many things. Tasks can exist in multiple locations for genius organizing, time logs with comments... never ending features. 99% rock solid. This is very useful for Sales and service - Field person's.

CONS

Can't make workspaces publicly viewable Expensive if you want all the features. Hard to get even a small non profit discount.