Housecall Pro vs Overtime HVAC

RATING:

4.7

(2787)

Housecall Pro has 2787 reviews and a rating of 4.7 / 5 stars vs Overtime HVAC which has 51 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (2787)
4.8 (51)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 17, 2024
May 16, 2023
Pros/Cons
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
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  • Pros

  • I like that this software makes it easy for not only for our tenants but also for our staff for the scheduling of overtime HVAC.
  • Easy to put in a request for after hours air. Great customer service if you ever need to get a hold of someone for help.
  • Cons

  • I don't get advised on what the error is. For example if access is not granted, I would have to call someone to find out why.
  • Sometimes can be confusing while adding specific time zones.
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Pricing Range
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$
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$
$
$
$
$
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Product Demo
Product Screenshot
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223 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos