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Jobber vs TrueContext
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
November 26, 2024
September 13, 2024
Pros/Cons
Pros
- We really appreciate the care & dedication Jobbers team takes to ensure their customers are well taken care of, & that the program runs as efficiently as possible.
- Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.
- Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.
Cons
- I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.
- No way to require employees to use them on the job. The leadership of this company is scared to death of competition.
- Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Pros
- It has a robust feature set and good support as well. It's a huge plus that the solution supports an unlimited amount of forms.
- Excellent, I have recommended this to other companies who could also avail of the ease of use.
- I like that it is user friendly, customizable and fairly intuitive. I've used the software for multiple purposes and each time it has proven to be great.
Cons
- It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app.
- Sometimes forms get stuck in the "outbox" and you don't know until someone tells you a form is missing.
- Training other members of my team is time consuming and tedious. There are likely some functions of Pronto that I am unaware of, but due to time restraints, I don't look for these features.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
358 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
