ServiceTrade
About ServiceTrade
Awards and Recognition
ServiceTrade Pricing
Select : $89/month/technician paid annually. Office users free. Premium : $139/month/technician paid annually. Office users free. Enterprise : $189/month/technician paid annually. Office users free.
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for ServiceTrade
1 - 5 of 291 Reviews
Joshua
Verified reviewer
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The wind beneath my wings
Clarity in scheduling multiple technicians for multiple stops each and every day. Data and information easily accessible for planning, business development, and more.
PROSServiceTrade has been a joy to implement and use everyday. The dev team, and everyone at ServiceTrade, have been absolutely incredible. I cannot recommend this solution enough. From day one, we had no half measures. We jumped in both feet and never looked back. The scheduling makes planning our technicians days straightforward and clear. I could ramble on for hours about how much I love the search functionality, and the data you can quickly get to really get down into the nitty gritty of whatever you're looking for. To my experience, any software that claims to do everything, does nothing well. ServiceTrade is near perfectly optimized for the scope it encompasses. Features are being added all the time, and the dev team are always enthusiastic. I foresee this product getting lots of love for years and years to come. This product only gets better and better. Third party integrations have been a breeze, and a staggering amount of third party applications are available.
CONSOnly a couple items come to mind, none are deal breakers. A general timeclock for tracking daily general time would be helpful, however we've found a small third party solution for this. Ability to add non-billable appointments and vendor stops would also be nice, and again not a huge deal. A great unification of built-in app and web features would be a great quality of life improvement, however I have a feeling those sneaky devs are up to something already... they always are.
Allen
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Service Trade
Overall Experience as been Good to Great.
PROSService Trade is a valuable tool to help manage our business from intake to invoicing.
CONSI would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobil app. We also need affordable solutions to integrate with other 3rd party Facility Management Software's. (Service Channel, Corrigo, Simple FM, Ecotrak).
Reason for choosing ServiceTrade
Same as above.
Reasons for switching to ServiceTrade
We made the switch to better manage our technicians work flow, deficiency capture, quoting, time management, & inventory.
Jacob
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2023
Used to be cutting edge but not premier anymore.
It's too expensive and too focused to be the best solution for us. But, I don't want to switch again so we're sticking with it, for now.
PROSIt's great for creating and dispatching service jobs.
CONSIt's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so we have to use it for everything and find workarounds
Tony
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Service trade review
Our folks really like it. Its a good service/work order platform
PROSThe ease of use and the amount of data it can handle
CONSThe cost for additional things it does is expensive. Time card, forms, etc.
Reason for choosing ServiceTrade
Again, ease of use
Reasons for switching to ServiceTrade
Service trade is easier to manuever through and handles more things better
Gregg
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Service Operations Software
Would like to have better customer financial reporting. OTher then that Service trade has been a mager upgrade to running our service department.
PROSService Trade was very easy to install and roll out, its features contain all we need to manage our field, purchase parts and quote and invoice. I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of the work.
CONSFinancial reporting and profitability by customer. The systems should have more accurate reporting on the financial status of the customer with out having to look in several places. Or assing a contract to every customer.
Reason for choosing ServiceTrade
We felt it had the most benefits for the price. The customer support team and we were highly impressed that the President flew out to meet with us during the decision-making process. That showed a huge commitment to customer support.
Reasons for switching to ServiceTrade
SSK was becoming obsolete, no customer support.