User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.

I am quite happy with the Service. After all of the bugs got sorted out, it has been amazing to use especially for the day to day operations.

I like that it is easy to use, and I am able to find what I am looking for very quickly.

A database of a companies real time pricing, customer discounts, and any item a tech could need at the techs fingertips would be awesome.

I enjoy the ease of use and organization it lends itself to, by being paper free.

Overall, the software is great. Our customers love the ServiceLink feature and those that are signed up for the ServicePortal love it.

The software has good integration for back office use.

This easy to use online software allows for us to quote customers and track service progress easily between the office and on the field.

Gone are the days of the paper inspection forms that come back to us all dirty, torn and unorganized.

The seamless integration with Sage Intacct by leveraging the dimensions for great reporting and insight.

Quoting straight from our technicians completed job helps us make sure we are not dropping opportunities, which improves sales and improves service to our customers.

I am secure in knowing that customer service will always take care of my issues. I love the fact that training is available as well as a well-regulated wiki.

Sometimes the system has some lag time and trouble uploading some of the paperwork.

ServiceTrade has a great product that is intuitive to use. Since we subscribed 4 years ago they have continued to expand on the capabilities with updates to the software every 2-4 weeks.

We have been with Service Trade for about 8 months and are very happy with our investment at this point and we have just scratched the surface of what this system has to offer us.

Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.

I am solving the problems of scheduling jobs for on time appointments. It was a nightmare before Service Trade.

I love it since day 1 i was super happy and excited this made everybody  job much easier.

There are a lot of companies out there trying to solve the same problems.

I love the fact that I can bill in less than 24 hour after job completion. This App also helps keep track of location of all techs, which helps cut cost for emergency service.

The ease and simplicity the program is to use both on the administrative side and the field side.

Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.

User friendliness is one of the most important feature of this software. Customer support is very good as well.

Plus if the technician doesn’t know where to go it goes right to maps for directions. Like I said it’s a great app.

Does not always integrate 100% to QBO, failed invoices with no real explanation (maybe 1 in 20 occurrence).

But giving each person the capability to clock in and out with notes on their application has been a blessing. The customer service is always right there on the Chat, no waiting.

It's inability track where the hours were worked is a problem, though I understand it has been upgraded to have that ability. I have yet to set that up.

ALWAYS SUPER  FAST AND COURTEOUS CUSTOMER SERVICE. Price is better than other app's we tried, not to mention way more user friendly.

I like that I can keep track of my employees and communicate with them all on one platform. I love that I can leave them notes or instructions and they can do the same.

Excellent app, very easy to use. I have used other time keeping apps in the past and I find SINC to be more straight forward than others.

Easy to use, and easy to edit,  love it, Simply great tool for any business.

The company is great to work with and they seem very dedicated to improving it.

It is an excellent software to keep track of your employees and calculate the payroll. I would recommend it to all type of busineses.

Only thing I'm having problems with is the tracking of employees sometimes lags.

This is an excellent app, perfect for my small business.

Customer support has been top notch. This is a great alternative to punching a time card.

To awesome to see that my employees when clocking in they are at the location where they should be.

Sinc has been a huge help for our employees time cards. Sinc has been very helpful anytime we have had an issue, which also rarely happens.

Notes can be difficult to take, character limit on notes is too small, only adding one picture at a time is tedious, can be difficult to export notes.

Overall, SINC has been extremely user friendly and easy to navigate thru. I would recommend SINC to anyone looking to track employees or scheduling.

I love that my employees can clock in from their phones anywhere.

The interface is simple and easy to use. It is also great that it saves the data and uploads next time the device is connected to wifi, in case workers don't have any mobile data.

Easy to use for employees, like that internet access is no required to be able to record clockin clockout info. And easy for Admin to see employee tracking info.

The employees have an easy time with it. The weekly reports are vey useful and downloading them to my email works great.

US Dollar

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.

LongDescription

Work Order Creation

Electronic Payments

Document Storage

Activity Tracking

Dispatch Management

Real-Time Monitoring

Contract/License Management

Task Scheduling

Electronic Signature

Customer Database

Recurring Appointments

Job Management

Calendar Management

Geographic Maps

Scheduling

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Technician Management

File Storage

Mobile Access

Compliance Management

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Real-Time Updates

Alerts/Notifications

Reminders

Automated Scheduling

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Mobile App

Billing & Invoicing

Accounting Integration

Real Time Reporting

Inventory Control

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Search/Filter

For Plumbing Industry

Time Tracking

Customizable Reports

Invoice Management

Data Import/Export

Activity Dashboard

Reporting & Statistics

Time & Expense Tracking

Estimating

Customizable Templates

Job Scheduling

Customer Management

Customizable Branding

Automatic Backup

Customer History

Location Tracking

Workflow Management

Timesheet Management

Customer Portal

Inventory Tracking

Status Tracking

Barcode/Ticket Scanning

Inspection Management

Reporting/Analytics

Appointment Management

Availability Management

Contractor Database

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Select : $89/month/technician paid annually. Office users free. 
Premium : $139/month/technician paid annually. Office users free. 
Enterprise : $189/month/technician paid annually. Office users free.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

ServiceTrade

In Person

Live Online

Webinars

Documentation

Videos

SINC is a workforce management platform, which helps businesses create projects, schedule employees, assigns tasks, record feedback and communicate with on-site teams in real-time. The cost accounting functionality lets organizations analyze employee data to view gross payroll costs, pay period, cost codes and price trends across various operations.


SINC includes project notes, which enables staff and managers to add text notes or images to projects or individual jobs. Administrators can create custom templates for recurring jobs such as site-cleanup or pre-shift tasks, view pending or complete tasks and track employees using maps. Additionally, staff members can receive automated push-notifications for assigned shifts and job modification updates.


SINC enables managers to gain insight into work hours, completed jobs, notes and more through a tabular view of data. Pricing includes monthly subscriptions and support is extended via FAQs, guides and other online measures.



Employee Management

Automatic Time Capture

Messaging

Staff Calendar

Project Templates

Rescheduling

Online Time Tracking

Job Costing

Variable Workforce

Attendance Management

Attendance Tracking

Project Management

Projections

Project Scheduling

Workstation Tracking

Punch card

Offline Access

Clock In/Out

Audit Trail

Employee Time Tracking

Project Time Tracking

Budget Tracking

Overtime Calculation

Commercial

Salaried Employee Tracking

Time & Attendance

Residential

Project Tracking

Employee Database

Cost Estimating

Contractor Management

Incident Reporting

Online Punch Card

Employee Scheduling

Payroll Management

Mobile Time Tracking

Task Progress Tracking

Employee Portal

Task Management

Offline Time Tracking

SINC Workforce pricing starts at $24.99/month and scales across 4 pricing plans, outlined below. A 30-day free trial is available. 

Free: $0/month for up to 3 users
Starter: $24.99/month for up to 7 users
Growth: $49.99/month for up to 30 users
Enterprise: $99.99/month for up to 100 users

ServiceTrade vs SINC

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