About Skimmer

Skimmer is pool service software designed to help modern pool professionals. Businesses can use the mobile application to remotely manage customers, routes and work orders on a centralized platform. Email beautiful service reports. Track filter cleans with ease. Try it risk-free for 60 days.


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6 Reviews of Skimmer

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

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0

3 stars

(0)

0

2 stars

(0)

0

1 stars

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Likelihood to Recommend

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Showing 1 - 6 of 6 results

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November 2021

Elizabeth from Superior Pool Service

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

LOVE Skimmer!

I've really liked Skimmer so far, their customer service is awesome and everyone I've spoken with has been so helpful. If they don't know the answer to my question they take the time to find the answer and call me back. It's so comforting knowing I can call and speak directly to a human every time I call, or email.

Pros

Skimmer is tailored so well to the pool industry and has helped us manage our cleaning technicians so much more efficiently. I can see a quick snapshot where everyone is at in their day and know exactly what is going on at each pool in a second.

Cons

Their scheduling for repair technicians isn't great yet, but I'm hopeful for their new update on the software coming soon. I would just like to have a calendar to see how many repair jobs are on for the day instead of just a list of jobs, having it that way makes it really hard to schedule efficiently.

Reasons for Choosing Skimmer

Salesforce was just too robust for our small family owned company.

Reasons for Switching to Skimmer

SimPRO was awesome but ended up having so many rabbit holes you have to go down to get to certain things and just wasn't user friendly. They're also more expensive than Skimmer so we're saving more, but SimPRO does offer a lot more than Skimmer does right now.

May 2021

Morriss from Classic Pool service

Company Size: 1 employee

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Skimmer changed my life

Pros

Skimmer allowed me to change my business model. The ability to track product usage per customer has allowed me to make sure I never lose money by not charging for products I used at a customers house. In turn I make more money, and this is how Skimmer changed my life!

Cons

I’d like to be able to do the things I can do on my desktop on my mobile device.

Reasons for Choosing Skimmer

It seemed easier to setup and use, and the pricing model seemed the most fair.

Response from Skimmer

Replied June 2021

Thanks Morriss, your review is very much appreciated!

June 2021

Dave from All Season Pools

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

No better software for pool companies.

Overall skimmer has been amazing! We have been using it everyday for 2 years and it’s been amazing! They have listened directly to any requests we have made and changes have come soon there after. Skimmer makes out company look professional as possible and without them we would be lost. If you’re a pool person looking for an excellent, inexpensive, easy to set up and use, software look no further. Truly thankful for the day we switched from our previous software. 10/10 stars!

Pros

Easy set up and adjustments make it fast to comprehend and organize. It’s designed especially for pool companies and has a ton of pre set parts and chemicals already ready for you to input where needed.

Cons

Estimating and service work outside of the normal route can be a little difficult to set up like the route. It’s all still there and I can’t say too much as I don’t use skimmer for this type of work.

Reasons for Switching to Skimmer

Skimmer was much more geared to our line of work.

Response from Skimmer

Replied June 2021

Thanks for the great review Dave! We are working hard every day to make Skimmer better and better for you!

August 2021

Daniel from NorthView Pool Care

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Skimmer review

Pros

I like how simple it is to use. Great interface on mobile.

Cons

No invoice auto payment capability but they are implementing it very soon!

April 2021

Sage from Apache Pools

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Apache Pools

I think the app and the customer service is great. Their team is easy to reach an willing to solve any issues. I look forward to seeing this company grow and make life for pool professionals simpler.

Pros

The ability to track and quickly access customer/ service data is huge! It has made my business so much simpler to manage.

Cons

The order of operations for certain features could be improved upon (ie work orders)

Reasons for Switching to Skimmer

I didn't like the functionality of pool brain.

Response from Skimmer

Replied June 2021

Thanks Sage, your review is very much appreciated!

June 2019

Rob from CLEAR WATER POOLS

Company Size: 2-10 employees

Industry: Chemicals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Best app for pool professionals.

I like having access to all my customers pools and my service technicians progress at any time.

Pros

This app is easy to use. The customer service can't be beat. It is very intuitive and has all the tools for logging chemical dosages and chemical readings as well as recurring work such as filter cleaning. You can easily manage your route and see on a map the location of all your customers. You need to at least check this app out and try it for free for 30 days.

Cons

I have one day a week where my wife and I alternate the pools for that day. I wish all the pools I'm skipping for that week would not show up along with the pools I'm servicing that my wife is skipping.

Response from Skimmer

Replied June 2021

Thanks Rob, your review is very much appreciated!