About TurfHop

TurfHop is a lawn care and landscape management solution designed to help businesses manage invoices, appointments and payment processing activities. It enables employees to automatically create quotes and streamline route optimization, dispatching and billing operations via a unified platform.

The application lets managers schedule jobs, assign tasks to team members, maintain to-do lists and collect feedback from customers upon job completion. TurfHop allows organizations to capture and store data related to client details, custom notes and documents in a centralized repository. Additionally, it provides a variety of features such as cost analysis, reporting, employee management, inventory control, mobile access and more.

TurfHop comes with an applicatio...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

30 Reviews of TurfHop

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

April 2020

User Profile Picture

Alexander from White Gator Lawn Care

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

TurfHop is a game changer in innovation and ease of use

Amazing! Saved us countless hours of paperwork and payroll. More organized and limits our use of paper. Sending quotes and invoices is super easy and makes it easy easier for our clients. TurfHop just makes the whole client process seamless and its a industry game changer. I highly recommend this software for anyone who wishes to reach their full potential within the landscape industry.

Pros

The visuals of the software is the best! It looks and feels like of this century unlike other software in the market. The ease of use is amazing which is important in this industry because time is money. They listen to their clients unlike other companies and continue to improve the software which is important especially with the ever changing industry. The customer service is awesome too! I could go on and on but doing so won't do it justice. You'd literally have to try it out and I can honestly say you won't regret it.

Cons

No cons, all my questions and even concerns have been addressed AND fixed by their customer service.

Reasons for Switching to TurfHop

I needed a game changer software that didn't take a percentage from my revenue or looked like it was created in 2015

Response from RIIPL

Replied July 2020

Thanks for the review, Alexander! White Gator Lawn Care is crushing it. We love you are part of the Turfhop Nation and have enjoyed seeing your business grow. Email us if you ever have any questions!

May 2020

Thomas from Grass Guardian, LLC Landscpaing

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Great product for all around business management!

Turfhop has been great fo us except the certain few issues I have listed above but Turfhops technical support it top notch and I can assure they are always working to make the software better.

Pros

This software allows us to run my business with ease. It allows us to enter leads and follow up all the way to scheduling and completing jobs. It helps us keep up with one time jobs to recurring jobs and all the billing.

Cons

There are some features that we had in another software that made things easier for us but I have been working with the company trying to get somethings changed. One being I would like to see all invoices in order from 1 to whatever number they end at for the lift I have been using the software. Right now I believe it limits you to 250 results. Another thing is that emails are sent from a [SENSITIVE CONTENT HIDDEN] email address and a lot of customers never see our estimates, invoices or other messages. Alot of times it goes to a spam inbox and some customers complain the never even seen an email from us. It requires a lot of follow ups and checking to make sure everyone is getting estimates and invoices.

Reasons for Choosing TurfHop

Tried it for a little bit and the UI was outdated and to many bugs.

Reasons for Switching to TurfHop

Cost of monthly service and the software being based out of my home state Alabama. Supporting local business.

Response from RIIPL

Replied July 2020

Thanks for the review! We love you are part of the Turfhop Nation. Email us if you ever have any questions!

July 2021

Carita from Green Magic Landscape LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Green Magic Landcape review

Our overall experience has been great! The staff with Turfhop has been very responsive and very open to taking our suggestions into account.

Pros

We love Turfhop! The software has allowed us to automate our operations from estimates to scheduling, to invoices, to the review process. They are very responsive when we have a question or a concern and are open to adding additional features that will help our business continue to grow. Our business has increased because of their software.

Cons

Adding a digital sign feature for the company and the customer to sign would be great. Also adding features to market to past customers to help with their retention rate would also be a great feature. Also adding a discount feature to estimates would be great as well.

Reasons for Choosing TurfHop

Affordability, Responsiveness, and Communicative staff.

August 2020

Jorge from Teo's Landscaping LLC

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

August 2020

Its good but

Pros

It's a good software. Customer service was good until I canceled and wanted to return back

Cons

We cancel our membership after about a year as we were trying new softwares. Once canceled we lost all of our data and when we emailed about coming back and getting all of our previous data back we never heard back and did not return to their software

Response from RIIPL

Replied August 2020

Hey Jorge! Sorry to hear about the difficulties you encountered after an otherwise good experience with Turfhop. Feel free to reach out to us by phone or email and we'd love to try and amend any issues. We take all data very seriously and it is our job to protect your data without error. Saying that we can definitely retrieve your data from your cancelled account but will need to validate the account. This is also why we implemented 2 Factor Authentication along with specific usernames and passwords. Again please feel free to reach out at your convenience and we will do our best to get your account and data re-activated. Thank you again!

June 2021

Julian from JG Lawn Care and Snow Removal, LLC

Company Size: 1 employee

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Everything you need in one place.

Its wonderful, I love the fact that someone from the turfhop team made a post on Facebook 2 days ago and I responded that adding a feature for our customers to be able to view the job photos would be wonderful. In less than 24 hours that feature was added. That team member went back to the Facebook post and responded to let me know that it was added and asked me to test it out. Once I tested it out I realize that it did not separate the photos, they were all grouped into one folder. I went back to the comment made them aware and in less than an hour it was corrected and they once again came back and let me know. That is top-notch customer service, it made me feel important, it made me feel like my voice was heard and my opinion mattered.

Pros

Everything I use is in this one software. You guys even have features that I don't even use yet but I do plan to eventually use the full program.

Cons

I currently only suggest that you add a feature for recommended services for next visit that will display on the invoices. Almost like a quote. It should allow us to enter a price as well.

Reasons for Choosing TurfHop

I was already registered via free trial with turfhop so I did not want to switch because I was already satisfied and secondly I think but I'm not 100% certain that turfhop is more affordable than LMN