FORDATA VDR vs SmartFile

RATING:

4.6

(45)

FORDATA VDR has 45 reviews and a rating of 4.64 / 5 stars vs SmartFile which has 55 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (45)
4.3 (55)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 28, 2024
September 18, 2020
Pros/Cons
  • Pros

  • Easy to set up and launch, very time efficient.
  • The software is pretty straight forward with a lot of useful functions and add-ons. The customer support was excellent.
  • Cons

  • Cant think of anything in particular. One of the things which are hard in other VDRs is how hard it is to navigate and how slowly they load documents or the preview - this was NOT an issue here.
  • Price per additional page rate, deleting an accidentally uploaded file did not reset the page counter.
Read all user reviews
  • Pros

  • Easy to use and to set up. Does exactly what we needed without the pains of an FTP site.
  • I only used this program for its free trial, but I liked how the interface was built and the fact that you can have permissions and thus, can avoid having leaking information issues.
  • Cons

  • We have had several occasions where the site was unavailable due to technical difficulties.
  • Uploading files via FTP or larger than 500MB takes days to weeks to upload due to constant server errors and disconnects.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos