Chariot
About Chariot
Chariot Pricing
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Fleet Management Software
Most Helpful Reviews for Chariot
1 - 5 of 31 Reviews
Ezekiel
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
So far so good
Chariot really listened to movers. Most mover software is written based on what the developers THINK a moving company needs, not what a moving company thinks it needs. Chariot listens and that's a hard thing to find.
PROSSpeed, it's very streamlined and really reduces the workload. This is especially useful given how hard it is to find office staff of value where we are, reducing the workload on myself and the staff we do have really makes a difference.
CONSIt's new so there are some features they've yet to implement, but they're moving quickly so it's likely by the time you read this they'll have a lot of what I'd like done (quickbooks integration for example)
Reason for choosing Chariot
I looked at the others and continued with our home-made system of text files and google calendar. Then Chariot popped up and their system looked useful. I'd say the rest looked like an expensive hinderence.
Vendor Response
Thank you very much for the review! It's been a pleasure to work with your team and we're excited to keep working together on many future software upgrades with your help / input.
Replied November 2022
Alex
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great value and huge advantage for our company
Amazing overall experience. They really help our company and we happily recommend them.
PROSChariot helps us, not only to manage our daily schedule, but to manage and communicate with our clients. We love how easy it is to send a client our estimate and have them agree to our terms and conditions. If we ever have a problem, the customer service is the best! We know we can talk to a real person who understands us and wants to help us.
CONSIt is a lot to learn to completely get all the benefits of Chariot. It is highly worth it though.
Reason for choosing Chariot
The customer service. This was always the deciding factor for us.
Reasons for switching to Chariot
Wanted better customer service for the money we were paying. The costs was exactly the same at the time.
Vendor Response
Thank you Alex! From the first time we spoke it's been a pleasure to work with you and we're excited to support your business for a long time to come.
Replied December 2023
Tim
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Team Chariot!!!
Couldn't be happier with choosing Chariot for out CRM. My office staff loves the streamlined system, which ultimately creates more time for us to take care of day to day operations. Field employees love the crew software being user friendly with slim to no flaws.
PROSI love that Chariot has made us feel like a VIP from day one. Merchant Support supersedes all expectations.
CONSI know this is something currently in the works, but more more filtering settings with current reporting/analytics.
Reasons for switching to Chariot
Chariot's platform is a lot more customizable. Merchant Support is a lot more punctual.
Stephanie
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Chariot Review by Action Moving
Great people to work with! Very friendly and accommodating.
PROSThe Chariot team is are more than willing to customize the software to your needs. They will work hard to understand your needs and get you what you want in your software.
CONSToo many clicks to get around to book and print out paperwork.
Reason for choosing Chariot
I liked the product lay out more. It seemed easier to navigate. I liked that they would listen to our needs and make it happen.
Reasons for switching to Chariot
No longer an agent for Atlas
Vendor Response
Thanks so much for your review! It's been a pleasure to support you and your team. Let's see what we can do to address your concerns around clicking -- making every action in Chariot fast and simple is always a priority!
Replied November 2023
Blake
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Always responsive! Always progressing!
I am a very satisfied customer and I'm confident the benefits will keep growing.
PROSBiggest pro is the outstanding customer service, responsiveness, and their dedication to continually improve the experience for everyone who uses the software. Also, the increased efficiency for office and field employees.
CONSOnly hard part was getting acclimated to a new system and training employees. This would be the same for switching to almost any new CRM system.
Reasons for switching to Chariot
Efficiency for office and field employees and the attentive customer service.
