Great software, easy to use

Very good. Few issues.

Pros

Circuits is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.

Cons

Occasionally (only a handful of times) a similar, incorrect address has been ripped from circuits to Google maps and sent drivers to the wrong place It would be good if it could sync with shopify so that orders could be marked delivered/attempted and notes could be entered on customer orders without leaving the circuits app.

This is the best routing software on the market, hands down.

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I have more time to focus on other tasks in the morning, other than sorting a route for our drivers. Circuit even notifies our clients of a potential arrival time so we don't have to constantly be on the phone updating our arrival times. There are too many benefits to go over it all, but the real icing on the cake is the support from Circuit itself. [SENSITIVE CONTENT HIDDEN] took the time to demo the product, and teach me as much as they could so my first time using things went smoothly. When issues arose, they were dealt with quickly and efficiently. I honestly can't recommend this product enough.

Pros

By far, Circuit is the most user-friendly app on the market. Being able to plan the day for your drive team from your laptop, then send it to your team via a smartphone app that has the ability to overlay over Google Maps or Waze makes using this a breeze for admin and drivers alike. You can also pre-load a spreadsheet with all the required information, and the app will import everything for you saving time, and more importantly sanity versus some of the other apps on the market.

Cons

Not being able to edit the route as an admin after being sent to drivers can be a bit cumbersome at times, but considering all the other great functions this is really a minor issue.

Route Planner - Charity Food Parcel Deliveries

The reason we found the app was due to the COVID crisis and our charity decided to deliver food parcels. Circuit forTeams kindly offered this software at a reduced rate which helped us a lot. We are still needing to provide food parcels and circuit have offered another discount which has meant that we can continue using the service. For this, we are very grateful and hope that we can use the software for as long as is required. If you are a charity and need to provide a delivery service of some kind, I would highly recommend Circuit for Teams.

Pros

This software is very easy to use and meant that we were able to easily arrange each route in an area that I did not know very well. I was able to confidently set up each route for the delivery drivers. The drivers found the app very useful and the fact that it linked with the map app on their phone, meant that they could easily find each address.

Cons

There were occasional issues with the app, but these were remedied by reinstalling it.

Thank you!

Loved it!

Pros

Thank you for great software to make our job so much easier. We always had many compliments on the simplicity of the delivery process from our employees, wether they were brand new or working for months with the software.

Cons

Ability to edit, tweak and change route.

Great Software!

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect, specifically in the area of customer service. Circuit fits our needs perfectly. Keep up the excellent work, Circuit; we are so pleased we found you!

Pros

What do I like the most? I like it all, but I'd say the proof of delivery, optimization, and the export data function if I had to choose.

Cons

As mentioned before, I'd like to see a master search option. Don't get me wrong, Circuit's search function is nice; A master search covering two or three months would be more convenient and would save time when you're unsure what day the "Package" went out. It would also be nice to have the ability to take more than one photo. I'm pleased to hear Circuit's going to 24-hour customer service, much needed when your business is in the US :).