


Circuit deliveries



Supported Operating System(s):
Web browser (OS agnostic)About Circuit
Circuit is a delivery management solution that helps businesses of all sizes streamline route optimization, driver tracking and customer management operations. It enables managers to create and assign delivery routes to drivers, prioritize tasks based on customers’ requirements and add additional notes for delivery executives.
Field service workers can use the application to capture and store recipient names, signatures and photos in a centralized repository. Features of Circuit include data storage management, workflow automation, GPS tracking, permission management, notifications, reporting and more. Additionally, drivers can view the estimated arrival time (ETA) for multiple stops across the planned route and automatically update delivery details in ...
Circuit deliveries
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2020
Mark from Alphabet Brewing Company
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2020
Great software, easy to use
Very good. Few issues.
Pros
Circuits is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.
Cons
Occasionally (only a handful of times) a similar, incorrect address has been ripped from circuits to Google maps and sent drivers to the wrong place It would be good if it could sync with shopify so that orders could be marked delivered/attempted and notes could be entered on customer orders without leaving the circuits app.
January 2021
Sophia from ESS
Company Size: 2-10 employees
Industry: Logistics and Supply Chain
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Top Tier Software: Highly Recommend
My overall experience with Circuit was truly wonderful. The team was on standby to answer any and all of my questions in a timely manner and were very helpful in explaining each package to suit my needs whereas other corporations try to upsell the most expensive package. The software was straightforward and relatively simple to use. Great experience overall. I’m a loyal circuit customer at this stage and plan to renew my subscription any time an optimization software is necessary for myself and/ or my company.
Pros
The most impactful features that I was able to utilize with Circuit was its user friendly interface and the simplicity of integrating the software into the logistics strategies I had curated for my team. Having to schedule, coordinate, and distribute my team to over 400 locations in under 2 weeks would not have been feasible had I not had access to a platform as inclusive as Circuit. It was easy to format, it’s extremely inclusive in terms of importing and exporting data (daily and weekly,) and it’s novice friendly in terms of my drivers understanding how to use it for the first time. Both drivers and administrators are able to update the app/ web browser and all changes are stored with in the system- removing the need to update spreadsheets all day.
Cons
The only feature that I would encourage the Circuit team to incorporate into the software would be to format the “phone number” column so that the team is able to click the number and it automatically calls as opposed to having to read the number and manually type it in. Outside of that I can’t think of a single feature that the software doesn’t already encompass.
Reasons for Choosing Circuit
I preferred Circuit’s interface.
November 2020
Elayne from Oasis Community Hub Bath
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
November 2020
Route Planner - Charity Food Parcel Deliveries
The reason we found the app was due to the COVID crisis and our charity decided to deliver food parcels. Circuit forTeams kindly offered this software at a reduced rate which helped us a lot. We are still needing to provide food parcels and circuit have offered another discount which has meant that we can continue using the service. For this, we are very grateful and hope that we can use the software for as long as is required. If you are a charity and need to provide a delivery service of some kind, I would highly recommend Circuit for Teams.
Pros
This software is very easy to use and meant that we were able to easily arrange each route in an area that I did not know very well. I was able to confidently set up each route for the delivery drivers. The drivers found the app very useful and the fact that it linked with the map app on their phone, meant that they could easily find each address.
Cons
There were occasional issues with the app, but these were remedied by reinstalling it.
Reasons for Choosing Circuit
n/a
December 2020
Connor from Cabin Brewing Company
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
This is the best routing software on the market, hands down.
We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I have more time to focus on other tasks in the morning, other than sorting a route for our drivers. Circuit even notifies our clients of a potential arrival time so we don't have to constantly be on the phone updating our arrival times. There are too many benefits to go over it all, but the real icing on the cake is the support from Circuit itself. [SENSITIVE CONTENT HIDDEN] took the time to demo the product, and teach me as much as they could so my first time using things went smoothly. When issues arose, they were dealt with quickly and efficiently. I honestly can't recommend this product enough.
Pros
By far, Circuit is the most user-friendly app on the market. Being able to plan the day for your drive team from your laptop, then send it to your team via a smartphone app that has the ability to overlay over Google Maps or Waze makes using this a breeze for admin and drivers alike. You can also pre-load a spreadsheet with all the required information, and the app will import everything for you saving time, and more importantly sanity versus some of the other apps on the market.
Cons
Not being able to edit the route as an admin after being sent to drivers can be a bit cumbersome at times, but considering all the other great functions this is really a minor issue.
Reasons for Switching to Circuit
In looking for a paid service, the cost was either astronomically high for our needs, or not nearly as functional as necessary.
November 2020
Safa from OK! Kombucha
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Consistent and reliable
Pros
Super super easy to use, affordable and scalable.
Cons
Editing routes on the app can be a bit of a pain, but once you get used to it and reupload from an edited spreadsheet it’s a real breeze! Just takes some getting used to the workflow. Any bugs have been very promptly dealt with and customer support is excellent!
Reasons for Choosing Circuit
Cost and ease of use