Emergency Reporting vs UpKeep

RATING:

4.5

(40)

Emergency Reporting has 40 reviews and a rating of 4.48 / 5 stars vs UpKeep which has 1328 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.6 (1328)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 5, 2022
April 9, 2024
Pros/Cons
  • Pros

  • The ease of use makes this software the best that I have used. I have been in the fire service for 16 years.
  • Easy to operate and access from anywhere. Data repository is awesome backing up any data put into the library.
  • Cons

  • My biggest gripe about Emergency Reporting is that there isn't a section for vehicle information in the reporting section of it.
  • No Customizable reports. Cost of having a report built is extremely restrictive.
Read all user reviews
  • Pros

  • I love how user friendly it is. I also love how fast the response time is.
  • I like the ease of use and having the app is very handy. It's a good way to communicate with the team.
  • Cons

  • System seems to freeze up a lot... annoying when it happens and starting over means losing what you just typed.
  • Development team seems restricted on what they can and cannot do while finalizing the program for users.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos