Emergency Reporting vs Motive

RATING:

4.5

(40)

Emergency Reporting has 40 reviews and a rating of 4.48 / 5 stars vs Motive which has 1626 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.5 (1626)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 5, 2022
April 24, 2024
Pros/Cons
  • Pros

  • The ease of use makes this software the best that I have used. I have been in the fire service for 16 years.
  • Easy to operate and access from anywhere. Data repository is awesome backing up any data put into the library.
  • Cons

  • My biggest gripe about Emergency Reporting is that there isn't a section for vehicle information in the reporting section of it.
  • No Customizable reports. Cost of having a report built is extremely restrictive.
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  • Pros

  • The navigation of the administrators webpage is super easy. I can quickly and easily find messages or logs or documents.
  • I love how easy this product is for my to drivers to use. Even my drivers who are not use to using electronics, catch on very quickly.
  • Cons

  • Once you are sold the ELD's you will be billed wrong amounts- trying to correct it or return eld's is almost impossible- you will wait then they will hang up.
  • This company is being very unfair to their clients. We end up buying two systems (ELDs) for same truck just because of their system limitations and they will not refund for the extra system.
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Pricing Range
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$
$
$
$
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Product Demo
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FrontRunners

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FrontRunners

2023

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43 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos