About GPS Trackit

GPS Trackit is a cloud-based fleet management solution designed for small and midsize businesses in industries including government, health care, automotive and construction.

GPS Trackit offers features including GPS tracking, scheduling and dispatching, vehicle maintenance, automated reporting, vehicle profiles, roadside assistance management and equipment inventory management. The solution enables users to configure email or text alerts and send them to specified users for vehicle maintenance and geofencing. The tool can also calculate and compare routes so users can choose the most efficient route for their needs.

Users can also access ignition reports, speed reports and summary reports. They can create landmarks and customize alerts related to dri...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

196 Reviews of GPS Trackit

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(134)

134

4 stars

(53)

53

3 stars

(5)

5

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 196 results

July 2018

Bobby from LYLE INDUSTRIES, LLC

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

customer service has be great.

tracking ease and over all help with maintenance and mileage

Pros

i like that we can track each truck with ease from our phone and computers. also it is going to help accounting with keeping up with miles traveled and fuel used

Cons

a little difficult to grasp for start up i still have a lot to learn about setting up and the trainers go at a fast paced.

Response from GPSTrackIt

Replied July 2018

Thanks so much for the review, Bobby! We¿re thrilled to hear that our software is improving your fleet management experience¿please let us know if you end up seeing that difference in your accounting operations! If you ever require any assistance, please feel free to reach out anytime at (866) 320-5810.

July 2016

Wes from Kruse Feed & Supply

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Perfect for our small business!

GPS Track-it was an easy choice to make. Once the units were installed, we were immediately able to track the location and speed of all our trucks. The website and app are very easy to use.

Pros

Easy to use software. The Geo-Fence feature is amazing. It lets us set up a custom area on the map that will trigger an alert when a truck has entered or left the area. This was extremely helpful to us since our staff could get notifications when our truck was in the area they should be. The speed monitoring was also a great feature since it shows how fast the trucks are going along with the posted speed limit for the street they are on.

Cons

I would like to see more functionality with the phone app. You can do a lot with the website, but the app is slightly limited. It still provides all the information we need at a glance, but making setting changes on the fly would be nice.

Response from GPSTrackIt

Replied July 2016

Thanks Wes for the review! We appreciate it! We work hard to give you information that is beneficial to running a successful fleet.

March 2018

Xavier from Adler Industrial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

March 2018

A simple solution to ELD with no contracts, but lacks good quality tech support & customer service.

Pros

Simple installation, plug and play, no contracts which allows the ability to search for other options or at least wait until the bigger companies ie Feetmatics & Omnitracks remove their contracts.

Cons

Tech support is horrible. They always blame the user for errors. Equipment software needs to be updated frequently otherwise your driver will someone how find a way to place them in violation. The system has even send us a message to switch to paper logs on more then one occasion. There are times when the unit does not switch automatically to drive mode and the driver needs to manually do so, or vise versa. Mileage is sometimes not recorded automatically and in one occasion nothing at all from one state to the other. This is supposed to be done automatically by the system, yet the driver is at fault according to tech support. There is no accountability from their support system, their reply is always vague. Wait time to get a hold of someone is on average 20-45min wait. If you are in East Coast you must wait until they are open since they are in West Coast. If you are a 24Hr Company then you are screwed, they told us they are switching to a 24Hr Support in March but we still waiting on it. If you send an email or leave a voice message about an error or issue it will take about a day or two for someone to reply letting you know they are looking into it. Hope they fix this otherwise we jumping ship. Overall I'm disappointed in choosing this company and regretful to have put our company onboard one that doesn't have they stuff together.

Response from GPSTrackIt

Replied March 2018

Hi Xavier, Please allow us to express our apologies for the inconvenience you have experienced. While the FMCSA is responsible for enforcing the ELD mandate, it¿s up to drivers and providers to navigate the many complicated aspects of the ELD rule. The wait times you describe reflect this¿with so many drivers needing ELD support, our phones have been busy as of late! To combat this and provide the best customer experience possible, we are actively augmenting our Tech Support team to meet the needs of our users¿especially those affected by the ELD Mandate. We are on schedule to have this support available 24/7! Many of our ELD users have found our ELD Video Library to be very helpful! We update it regularly to stay current with FMCSA regulations and, by popular demand, have recently added Spanish subtitles to all our videos: http://bit.ly/2p9LGHG Our Director of Customer Service will be reaching out to you to discuss how we can ensure a better experience moving forward.

October 2016

Sheri from Beach Cities Vending

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

A great device to increase efficiency of your drivers and reduce cost

I have been working with GPS Trackit for several years. As we have expanded our business, we have added more devices. The software is great to track/monitor your drivers. The real time data is a huge help in running our business. Dynamic scheduling of the drivers saves on labor costs. The customer support team is high touch and very helpful. My rep, Michelle Grace, is very proactive and supportive. She goes above and beyond to make sure we are always happy. I highly recommend the Company and their team!

Pros

real time data

Cons

nothing comes to mind

Response from GPSTrackIt

Replied October 2016

Thank you for the feedback, Sheri! We are so glad to have the opportunity to help you save money and grow your business!

February 2019

Peter from Peter Graham Marine

Company Size: 11-50 employees

Industry: Fishery

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

The best purchase I have ever made for my business

Pros

I had a choice between fleet tracking software and I was introduced to Fleet Manager by GPSTrackit by a friend of mine who runs a business where he has a small fleet of vehicles. I decided to give it a try and I felt that I was given total control over knowing where my vehicles were, what they were doing along with fuel consumption which in turn saved me some money. Since the installation of this program, accidents have been cut down drastically since the drivers know that the management is monitoring them via fleet manager and I know at the end of the day I safely know where my vehicles are.

Cons

I do not have anything bad to say about this software. It just really completes everything that I have ever asked for in a fleet management program.

Response from GPSTrackIt

Replied February 2019

Thank you, Peter! We are so pleased to hear about the success you¿ve had with our software! We hope to continue to equip you with tools that provide proactive information and save you money.