GPS Trackit Software

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About GPS Trackit

GPS Trackit is a cloud-based fleet management solution designed for small and midsize businesses in industries including government, health care, automotive and construction. GPS Trackit offers features including GPS tracking, scheduling and dispatching, vehicle maintenance, automated reporting, vehicle profiles, roadside assistance management and equipment inventory management. The solution enables users to configure email or text alerts and send them to specified users for vehicle maintenance and geofencing. The tool can also calculate and compare routes so users can choose the most efficient route for their needs. Users can also access ignition reports, speed reports and summary reports. They can create landmarks and customize alerts related to driver behav...
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GPS Trackit User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 216 reviews

User Profile

Carlos

Verified reviewer

Company size: 51-200 employees

Industry: Import and Export

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Perfect to control our fleet

Brilliant! Our fleet of vehicles is perfectly monitored with GPS Trackit

Pros

I want to start by highlighting the customer service, it's sensational! Fast and efficient, they always have a solution. The design is beautiful although at first it can be somewhat complicated to use, it has a lot of functionalities and the tracking is really accurate.

Cons

The only thing I can criticize is that at first it may take time to learn to handle it well, but then it becomes user friendly!

Bobby

Verified reviewer

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

customer service has be great.

tracking ease and over all help with maintenance and mileage

Pros

i like that we can track each truck with ease from our phone and computers. also it is going to help accounting with keeping up with miles traveled and fuel used

Cons

a little difficult to grasp for start up i still have a lot to learn about setting up and the trainers go at a fast paced.

Response from GPSTrackIt

Thanks so much for the review, Bobby! We¿re thrilled to hear that our software is improving your fleet management experience¿please let us know if you end up seeing that difference in your accounting operations! If you ever require any assistance, please feel free to reach out anytime at (866) 320-5810.

Replied July 2018

Hal

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

dddd

for the money and easy of hook up we are pleased and switching all units over to gps trackit

Pros

Easy of hook up no contract no cost for unit

Cons

to many filters to ge tthe view we want cant figure out the time stopped at each property on the app

Reasons for choosing GPS Trackit

didnt

Reasons for switching to GPS Trackit

easy of hook up, no contract didn't have to pay for the units

Wes

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2016

Perfect for our small business!

GPS Track-it was an easy choice to make. Once the units were installed, we were immediately able to track the location and speed of all our trucks. The website and app are very easy to use.

Pros

Easy to use software. The Geo-Fence feature is amazing. It lets us set up a custom area on the map that will trigger an alert when a truck has entered or left the area. This was extremely helpful to us since our staff could get notifications when our truck was in the area they should be. The speed monitoring was also a great feature since it shows how fast the trucks are going along with the posted speed limit for the street they are on.

Cons

I would like to see more functionality with the phone app. You can do a lot with the website, but the app is slightly limited. It still provides all the information we need at a glance, but making setting changes on the fly would be nice.

Response from GPSTrackIt

Thanks Wes for the review! We appreciate it! We work hard to give you information that is beneficial to running a successful fleet.

Replied July 2016

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

August 2021

You get the basics

Pros

Reports and tracking service techs. The weather effects our business, and the weather overlay is more accurate that any radar we have found. It would be nice if it was more responsive rather than static so you could see direction of weather movement.

Cons

We found the maintence portion to be clunky, and we would have loved to be using a feature that is important. But, most of my dissatisfaction comes from the transition to GPS TrackIt - they bought out InTouch (which is what we use) and there were billing issues that they could have handled in a much better manner and all I got was a whoops sorry. Basically my credit card on file expired and no one brought it to my attention for over a year, not even a call or email. Then I get a past due bill for over $1,000 due effective immediate. When pressed why they would not bring it to my attention sooner they said oh well, we've had a lot of changes because we bought 4 gps companies all about the same time - that is not my problem. It wasn't a big deal to me to pay a bill I owed. It's a big deal that they find it okay to handle a mistake in this manner. They should have reached out by phone and apologized prior to sending that bill. I am a business owner and I get things slip through the cracks, but I deserve to be treated like I'm important to their business, not just a number on a spreadsheet. Now that my season is slowing I am going to look elsewhere to see if I can find a solution for similar cost and more upgrades. I probably wouldn't be doing this had they handled that situation entirely different.

Reasons for switching to GPS Trackit

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