Very satisfied

Easy to use.

Pros

Ease of use, Phone app works very similar to the desk top version. Reasonable and quick return of investment.

Cons

I would like to see the weather as an overlay. Currently I have to run another program and switch back and forth to see related weather.

CSL Services INC uses Fleetlocate

Csl Services has incorporated this software into our daily business practices. It is a valuable tool that assists us in delivering a quality product to our customers.

Pros

In the years that we have been utilizing this software, we have continued to find more ways to where it benefits us in our day to day operation. We purchased it originally just to know where our vehicle assets were at all times. We now use it to help our analyst assist our techs in locating sites; we use it to investigate accidents; We use it at times to route our drivers; we use it as part of our driver safety program; and we use it to help track our techs productivity and efficiency.

Cons

Our company could have learned the additional benefits earlier had we scheduled an official training for all who use it, at the time of purchase.

Quality for your dollar

With the use of FleetLocate program we are able to track our equipment more effectively and cost efficiently. It is a fuel saver if we see drivers speeding or taking out of route miles to a specific destination. Overall a savings in our overhead and can only hope that they upgrade the software to include better service, then what we are having now. Customer Service is fast to assist and respond to our needs as a company.

Pros

The best part of this software is the Asset tracking on a 3 second update. This feature gives our dispatchers the ability to literally direct lost drivers to their destination block by block. Another great feature is traffic on major highways and roads. This helps our drivers take alternate routes to prevent any kind of delay of our shipment.

Cons

The Tractor vs Trailer tracking is in two different windows. In order to identify the trailer that any driver may have, we have to leave one screen and go to another that tracks just trailers. It is also only updated every 15 minutes vs 3 seconds on the tractors.

Need more features

I use Fleet Locate for every day use for our Driver. We use them to locate our trucks and track drivers hours of services

Pros

Software is pretty much simple to use once you get the hang of it.

Cons

On the GPS side, is NOT 100% accurate on location. There accuracy is about 90%

Point and Click

My overall experience with Spireon is a 10 the base customer service team is amazing and very easy to talk to. My coworkers and myself don't feel like we are being talked down to when we call in to ask questions. Everyone tries to make sure issues are solved in a one call resolution.

Pros

I like that everything is open and easy to find. This is the first website that anyone can look and figure out. It truly doesn't need a bunch of explaining or training. The ease to change information on alerts and reports is perfect and so helpful.

Cons

I think they could add in more notation areas to the maintenance so more notes could be added. Having a better system to send information to drivers would be so helpful to our dispatching team. An app like their shift app but just for driver dispatch would be amazing.