Linxup Software

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FrontRunners 2021

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About Linxup

Linxup is a GPS tracking and fleet management solution for business with one vehicle or thousands of vehicles. With over 200,000 tracking devices in the field, and over 43,000 customers, Linxup is the easy, affordable, scalable, and reliable solution to your GPS tracking needs. Linxup’s real-time GPS tracking allows users to track the precise location of their fleets or equipment. Users can track locations, see real-time speed of vehicles, and find the closest driver to a customer or delivery site. Driver score cards measure speed, harsh braking, sudden starts, and other metrics to give an accurate picture of driver performance and safety. Customizable alerts send instant notice about speed violations, movement outside of designated locations, and much more. Maintenan...
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Alerts for speeding, harsh braking, after hours movement, maintenance schedules, and more.

Linxup User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 59 reviews

Justin

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

March 2017

On point tracking so I always know where my truck are and that they are traveling safely!

The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe.

Pros

Easy to use and VERY accurate info.

Cons

Wish there route program had more functions for dispatching like starting point and automatic route planning.

Response from Linxup GPS Tracking

Hello Justin and thanks for your review of Linxup GPS tracking for your business, RVA LawnCare. We strive to offer the easiest software to use that provides powerful data that you can use to grow your business and save money. As you know, our GPS tracking devices update every 60 seconds and accurate up to 15 feet so you always know where your equipment and drivers are (making it easier to update their routes as well). Thanks again for your review of Linxup GPS tracking!

Replied May 2017

Tina

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

September 2019

Central Confinement Review - Linxup

We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Pros

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Cons

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Reasons for choosing Linxup

Pricing came into play in a big way along with all of the service and reports options that came with the competitive pricing.

Reasons for switching to Linxup

The reports were a big game changer back then, plus the service. At that time Geomoto was using Sprint and the service coverage where we work made getting a signal almost impossible.

Mark

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

September 2019

Unprofessional and Poor Quality

Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Pros

It is very bad and never works with no support at all!

Cons

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Reasons for choosing Linxup

Price and options offered that do not work. I will sign up for these other products and tell everyone how bad this company is. this is my 47th letter!!!!!

Reasons for switching to Linxup

Promised more functions and better price. BIG mistake!!!!!!

Response from Linxup GPS Tracking

Hi Mark - It looks like you've been a customer for almost two years with several devices, so we're distressed to hear that you aren't happy. We strive to delight our customers and are anxious to make sure you're satisfied. It looks like some of the issues you've been having include incorrect installation of the wired devices and Google map speed alerts. Karen, one of our customer support reps, recently sent you instructions to correct the wiring, but we'd be happy to provide additional assistance if you'd like to give us a call. Speed limit data comes from Google, but we do have an easy way to update that if they are reporting incorrect data on your common routes. Just to clarify, we do sell our devices without contracts being required and never switch customers over to contracts unless they request it. We did recently send a standard update to our Terms & Conditions, but that does not change the terms of contracts or month-to-month service.

Replied October 2019

Jenny

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

November 2021

Cancelled Linxup over charges & alck of customer service

Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

Pros

The features are easy to use, as is the reporting.

Cons

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

Reasons for choosing Linxup

Actually choose to go to Force by Mojio and left Linxup. Much better customer service, although reports easier to create from Linxup.

Latine

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Valuable Part of My Operation

The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.

Pros

Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.

Cons

One feature I wish it would provide would be an alert to my inbox when it is disconnected.

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