Lynx

RATING:

4.8

(36)

About Lynx

Lynx is a school bus routing platform that helps educational institutions create efficient transportation routes for their district. The software assists users in creating and/or consolidating routes to maintain their day-to-day routes. It helps contractors streamline their work by using one application to manage multiple districts. Key features include fuel tracking, reporting and fleet maintenance. Lynx provides a driver portal that makes it easy for drivers to see what students they are picking up as well as their assigned and open field trips from one central location. Additionally, the student query function provides access to all student information, allowing school administrators to filter by grade level, map zones and other classifications in order to create cu...

Lynx Pricing

Pricing is based on the number of users, student enrollment, and size of fleet. Contact Lynx for more pricing information.

Starting price: 

$1,795.00 one time

Free trial: 

Available

Free version: 

Not Available

Lynx route viewer
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Lynx Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Lynx

1 - 5 of 36 Reviews

User Profile

Paula

Verified reviewer

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Exceptional Service

[SENSITIVE CONTENT HIDDEN] are always extremely helpful with troubleshooting any issues and updating the program to help the routing software be more efficient for our transportation department. We just recently asked for some help in creating new routes and they were extremely fast importing the data and getting the information back to us quickly!

PROS

This routing software is extremely easy to use and set up for your specific needs.

CONS

Our county is unique in that we use a lot of fire numbers as addresses. Makes it harder for Lynx to pinpoint the correct address.

Reason for choosing Lynx

Lynx is extremely user friendly and quick to pick up on.

Geary

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

best software for $

been using for over 16 years,ive had the option to purchase the more expensive softwares and ive stayed with Lynx, it does what they say it will do.Customer service is second to none

PROS

easy to use, contains all the information in one software that a transportation director needs

CONS

navigation of reports is a little tricky

Reason for choosing Lynx

see above

Reasons for switching to Lynx

surprise expenses, charges for map updates ,difficult customer service

Kevin

Education Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Lynx Review

Overall, Lynx does what we wanted it to do. It is a little more complicated than we expected but it houses the data we needed it to house and we can generate reports out that we needed it generate. It is not a very nice looking, user centric program but it does a lot of heavy lifting.

PROS

The functionality of the software for the price is very good. It gets the job done that we needed to have done. The different report and search options are very helpful. After you are trained it is relatively easy to use. The customer support is outstanding.

CONS

The data sync is a little clunky. It would be nice if it were cloud based with a better connection to our student information system. The end user interface is not very user friendly or intuitive. When we have questions this generally results in a call to support. However, the support team is always excellent. It is just time consuming to have to call in everytime.

Reason for choosing Lynx

At the end of the selection process it came down to what was more familiar. Our transportation director knew several districts around us that used Lynx and was comfortable in knowing she had colleagues that used it.

Vendor Response

Thank you for the review and your honesty Kevin! We've made several improvements to the data sync which is now based in the cloud. We are seeing drastically reduced issues. We continue to improve the user interface but transportation logistics is inherently complicated. We will always do our best to serve you!!

Replied February 2021

Patrick

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Lynx

Lynx helps me on a daily basis with keeping my data accurate and current and is a huge time saver because managing the data is usually simple and easy to learn.

PROS

I like the ease of use and the personal Tech Support.

CONS

I don't understand when searching a particular student and I use the drop down to choose the different categories that can be included, some of the categories that I would like are not listed as an option, however many others are that I'll likely never use.

Reason for choosing Lynx

Ease of use, personal tech support and overall value.

Vendor Response

Good morning Pat! Please contact us if you have any questions or are having any problems with the software. We want to help!!

Replied February 2020

Terrie

Consumer Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Lynx: the software that is computer friendly and easy to use.

start up went great, wonderful training experience, and fantastic support

PROS

Hard to limit it to one thing. The remote support is fantastic. They respond very quickly to emails and calls. I also love the videos that are setup to take you through step by step when you are in unfamiliar areas. I have used other software's that were not user friendly.

CONS

At this time I do not have anything that I don't like about Lynx

Reasons for switching to Lynx

company wanted everyone to have the same system for team support