Motus Software

Motus Software

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About Motus

The Motus platform streamlines administrative tasks, provides fair and accurate mixed-use asset reimbursements, mitigates risk, and offers actionable data insights - all designed to empower your anywhere workforce to make the most of the tools they need in the locations they choose. ...
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Mileage tracking

Motus User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3

Customer support

3

Functionality

3

Showing 1 - 5 of 13 reviews

Anonymous

Company size: 10,000+ employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Drive time (miles for miles )

I have a great overall experience . It is great I use to use another app and it wasn’t as great but this app is amazing

Pros

The motus app is amazing to use . You have many options to accommodate your needs . I use the smart track so it sense when I’m driving and starts recording . And you can set the day that you usually work and hours and have it set to records during those times. It’s the best driving app that I have used .

Cons

Sometimes the app doesn’t start when you start driving or it’s a little off by 5-10 miles. Also sometimes when you drive to the same location it gives you two different miles even though it’s the same distance every time .

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2018

New to IRS approved FAVR

We have saved on some spend for mileage while increasing employees net pay. We were able to take the savings and invest it in other employee benefits across the whole company. Overall it was such a positive move, I don’t know why we didn’t do it sooner.

Pros

The software interface is very simple and designed to optimize the user experience. The admin portal gives the greater amount of info and is more complex, but that is necessary. This was one of my favorite roll outs I’ve ever done because the process was so easy and painless. As a company, our employees netted more money than our old program, and we paid less. It was a great win/win scenario and my only regret is not doing it sooner.

Cons

The mileage tracking app is not perfect. It is something that we have seen improvements on, but tied to OS issues, the difference between Android and iOS users is pretty big. Many employees have struggled with reduced battery life when auto tracking miles, but also there has been a lot of employees uncomfortable with tracking apps in general. Motus does not make it easy to track and input mileage a different way than the app.

Steven

Company size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2022

Great Software

Pros

Motus is great since we can add geofence, give us a great trip history report. Motus also helps us with gas price difference. The mobile app is easy to use.

Cons

The only things that we really don't like is the manual entry. If only when driver would enter the mileage manually it needs to be approve before the end of the month.

J Bryan

Company size: 51-200 employees

Industry: Pharmaceuticals

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

July 2022

Useless Waste of Time

The associates I have interacted with at their "App Support" have all been very professional and nice and as helpful as they can be. Beyond those interactions, absolutely NOTHING positive to say about the app.

Pros

What I will like most about this software is not having to use it ever again. From the standpoint of a daily user, there is nothing positive to say about the software. The only entities benefitting from my use of this software are the company for which I work and Motus. I am LOSING significant money every month on gas.

Cons

Hmmm, let's see. My complaints are the same as virtually ever other users' complaints. The software is unreliable and inaccurate. I've been forced to use it for about six months now and it has never tracked mileage accurately. It is ALWAYS in the favor of the company and is always off by at least several hundred miles. Aside from this, if one reads the complaints, these are the exact same complaints that many others have expressed about this app for years. YEARS! And those complaints have never been addressed. There are only two possible conclusions here: 1-Motus is incapable of fixing their own app or 2-Motus just doesn't care. Either way, if you're using it to track and get reimbursed for your mileage, it is very likely you are getting screwed.

Response from Motus

Thank you for sharing your feedback and letting us know about your experience. Issues like this can typically be resolved with a simple settings change on your mobile device. Please contact our member services team for assistance. We look forward to supporting you!

Replied July 2022

Tim

Company size: 201-500 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

Motus makes it easy to manage mileage reimbursement

Motus has lowered our mileage reimbursement expenses by almost $200 a month by allowing us to subtract the employee's daily commute from their business mileage. Multiply that by 20 or so business days each month, and it significantly lowers the amount of mileage that needs to be reimbursed.

Pros

Motus puts an app in the hands of an employee driver allowing the company to capture trip details including date and time each time a driver makes a stop. It lowered our vehicle expenses because it took away the guesswork, and the trips are validated by GPS.

Cons

It is not able to do a standard distance daily commute like my previous mileage administrator did. My previous administrator was bought and merged with Motus, and most of their checks and balances can be manipulated by a motivated driver.

Reasons for choosing Motus

Most of the great Runzheimer people were assimilated by Motus, and there wasn't a better alternative out there on the market.

Reasons for switching to Motus

Motus was bought and merged with Runzheimer.