About Omnitracs

Omnitracs is a cloud-based fleet management platform that helps organizations manage route planning and vehicle delivery. The solution enables commercial fleet owners to manage six aspects of fleet management: compliance, data and analytics, planning and delivery, productivity, safety and security and transportation management. Omnitracs is designed for midsize to large businesses across various industry verticals such as trucking, construction, delivery service and heavy equipment.

The vehicle route planning feature considers business limitations around vehicles, orders, workers and compliance to find the optimal route. Routes can also be pre-planned by managers to handle issues such as long-term traffic, resource crises and seasonal peak volu...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

28 Reviews of Omnitracs

Average User Ratings

Overall

3.93 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(9)

9

3 stars

(3)

3

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

February 2017

Adam from Superior Oil Company, Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Perfect Solution for Fleet Telemetry

We've been with Omnitracs via XRS since its debut as Xata. We've been very happy with the technological advancements, continuing support, and never ending innovation shown with this company. It has satisfied our needs of fleet tracking, big data analytics, and creating a safer and more productive fleet. We've gained efficiencies and given the opportunity to identify and mitigate inefficiencies in our fleet.

March 2020

Ronda from CJ's Plumbing & Hating Specialists, LLC

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Plumbing & Heating Contractor

Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.

Pros

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

Cons

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Reasons for Choosing Omnitracs

Friend referred Omnitracs, they just installed in all of his trucks. Great pricing.

October 2021

Omar from RDP Foodservice

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

October 2021

Omnitracs use

By using Dynamic and Static routing we were able to stop routing on paper. Drivers are in constant communication with dispatch w/o having to switch applications. We can now track more accurately the true costs of deliveries

Pros

Ease of implementation and training. Many ways to feed the required data. Functionality

Cons

The constant upgrades and the impact they may have on our drivers. There are many "modules" that are not easy to identify beforehand when they will be impacted

Reasons for Switching to Omnitracs

Needed more functionality

March 2020

Matt from Krueger Wholesale Florist, Inc

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

March 2020

It works

The sole reason we got Omnitracs was for compliance. We use the most basic features but yet we do not always benefit from features we never had in the paper log days and we did just fine. I will say that I have tried two other platforms that did not have an option to wire the ELD computer right to the ECM and used a Bluetooth ELD paired to a smart device and that was a nightmare in regards to lost connections. With Omnitracs IVG you never have those lost connections because they do not use Bluetooth. I saw the value in the wired connection after the 2nd ELD solution I tried in mid 2017. Now I am starting to see that these units are starting to have degraded performance and I cannot help but to think it is because of new features that the ELD firmware requires.

Pros

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

Cons

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

Reasons for Choosing Omnitracs

the wired connection

August 2021

Cecilio from C&M Rivas Trucking LLC

Company Size: 1 employee

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Omnitracs software

Electronic logs

Pros

It's very easy to use self explanatory love it

Cons

There's no way around it if you move your truck it reads it immediately

Reasons for Switching to Omnitracs

Company said it wasn't compliant with DOT