About Omnitracs

Omnitracs is a cloud-based fleet management platform that helps organizations manage route planning and vehicle delivery. The solution enables commercial fleet owners to manage six aspects of fleet management: compliance, data and analytics, planning and delivery, productivity, safety and security and transportation management. Omnitracs is designed for midsize to large businesses across various industry verticals such as trucking, construction, delivery service and heavy equipment.

The vehicle route planning feature considers business limitations around vehicles, orders, workers and compliance to find the optimal route. Routes can also be pre-planned by managers to handle issues such as long-term traffic, resource crises and seasonal peak volumes. The soluti...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

19 Reviews of Omnitracs

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

February 2017

Brett from River Valley Foods

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Excellent Routing & Dispatching Solution

Our company has utilized Omnitracs Roadnet for years now and have been very happy with the product and the continual updates and improvements that have gone into the product. After staring out with the routing only, we quickly realized there were gains to be made by outlining Omnitracs Roadnet Mobilecast which allowed us to gather data on our customer deliveries and driver performance. We utilize the data to better project future deliveries and we run reports for drivers to measure how they are doing and where they could improve. On a daily basis, it is helpful to know where your fleet is and to provide customers and customer service any information they may need to make better decisions about their work day. On occasion, we find the maps could use updating, but the software does allow you to make edits. We are happy to continue using this software and to see where the future goes with the Roadnet Anywhere upgrade.

Pros

Ease of use Reporting Mobile view

Cons

Maps can be out of date Learning curve to really get the best out of the software

March 2020

Ronda from CJ's Plumbing & Hating Specialists, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Plumbing & Heating Contractor

Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.

Pros

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

Cons

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Reasons for Choosing Omnitracs

Friend referred Omnitracs, they just installed in all of his trucks. Great pricing.

March 2020

Matt from Krueger Wholesale Florist, Inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

March 2020

It works

The sole reason we got Omnitracs was for compliance. We use the most basic features but yet we do not always benefit from features we never had in the paper log days and we did just fine. I will say that I have tried two other platforms that did not have an option to wire the ELD computer right to the ECM and used a Bluetooth ELD paired to a smart device and that was a nightmare in regards to lost connections. With Omnitracs IVG you never have those lost connections because they do not use Bluetooth. I saw the value in the wired connection after the 2nd ELD solution I tried in mid 2017. Now I am starting to see that these units are starting to have degraded performance and I cannot help but to think it is because of new features that the ELD firmware requires.

Pros

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

Cons

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

Reasons for Choosing Omnitracs

the wired connection

March 2020

Kim from PNP Express Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Very happy

We have been very happy with Omnitracs. As I said, it has been very easy to set up and use as well as easy to instruct new drivers in the use of the product. It has been a great way to stay compliant with very little to no hassle.

Pros

The Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.

Cons

The systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.

March 2020

Tasneem from Interland Carriers Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Omitracs keeps us on track

Easy to use and customer service is very helpful - sales should be 24/7

Pros

The ease of downloading reports and the violations notices

Cons

The multiple platforms when adding a truck Also sales should be 24/7 got shipped the wrong connector cable and the truck couldn't get on the road till Tuesday.

Reasons for Choosing Omnitracs

Reputation and reliability