Onfleet
Onfleet
About Onfleet
Awards and Recognition
Onfleet Pricing
Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information
Starting price:
$500.00 per month
Free trial:
Available
Free version:
Not Available

Other Top Recommended Fleet Management Software
Showing 1 - 5 of 84 reviews
Sonja
Company size: 11 - 50 employees
Time used: Less than 12 months
Review Source: Capterra
October 2021
Onfleet User Review
Assaf
Verified reviewer
Company size: 11-50 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
June 2021
review
very good
Pros
easy to use , user friendly , fleet managment
Cons
bugs , gets stuck , expensive to interact with other systems
Response from Onfleet
Thanks for the review and feedback - we aim to be easy to use for dispatchers, admins, drivers, and your customers.
Replied August 2021
Sean
Company size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
December 2020
What a great piece of software
Pros
Onfleet is a fantastic program that has not only improved the routing of our drivers, but it allows us to be more accurate when making deliveries so our on-time rates have improved. There are a lot of great features with Onfleet, some of which are: - The ability to build routes that tell us exactly when we should arrive at a location allowing us to hit a target delivery time over 95% of the time. - The route building feature has allowed us to get creative with how we route our vehicles which is also allowing us to make more deliveries along certain routes and has greatly streamlined the route building process. - We can see where our delivery crews are at all times and predicted ETA's which allows us to reach out to customers if we expect a delay in their delivery time frame which has lead to happier customers. - The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience. - The ability of our customers to leave reviews allows us to highlight issues with delivery personnel as well as take all of our 5-star reviews and compile them and showcase them on our website with actual testimonials and also allowed us to build a rating system.
Cons
The biggest issue with Onfleet is a feature that sounds like it could be nice, but it has been nothing but a headache for us. This feature auto-fills a very small form, but it is just such an annoying problem because we have multiple orders with the same customer so all orders will get auto-updated to the newest entry erasing the data in the entry before it. That is really the only complaint that we have and it is a big one for us.
Response from Onfleet
Thank you so much for your feedback, Sean. We're glad to hear you're enjoying use of Onfleet and have noted your feedback regarding the auto-fill functionality. We really appreciate it and someone from our product team may follow up with you to learn more.
Replied December 2020
Jonathan
Company size: 51-200 employees
Industry: Food Production
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2018
Onfleet
Overall 8/10.
Pros
Organization, very easy to figure out. The efficiency for drivers when using it is perfect.
Cons
When routing , I am constantly refreshing or changing time slot to complete the route. It can be much more efficient on the dispatch side .
Response from Onfleet
Thank you very much for your review, Jonathan! I will share your feedback re: route optimization dispatching with our product team for consideration.
Replied September 2018
Sandile
Company size: 51-200 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2018
Onfleet is great to use it also give you the ability to multi task even when dealing multiple hubs
Effortless tracking of drivers and helps do give our customer the best service.
Pros
The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks. The feature to give all the information for our customer and our drivers.
Cons
The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned. Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.
Response from Onfleet
Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.
Replied January 2018