Silent Passenger Software


 

Silent Passenger from Vehicle Tracking Solutions is a cloud-based fleet management solution that offers resources to track and manage moving assets and vehicles. It is designed to serve businesses of all sizes across construction, field service, utility and delivery.

Using the built-in Google Maps functionality, users can pinpoint the location of their fleets. The split screen views and real-time monitoring assists in tracking multiple vehicles in different regions simultaneously on a single screen. Businesses can also keep records of fleet maintenance and plan their maintenance schedules and budgets.

Silent Passenger also offers hardware equipment that allows back office managers to monitor drivers' activities and driving behavior such as speeding, hard braking, fuel consumption and rash driving.

Silent Passenger also offers mobile apps for Android and iOS users to track vehicles and receive updates on the go.

 

Silent Passenger - Mobile access
 
  • Silent Passenger - Mobile access
    Mobile access
  • Silent Passenger - Driver dashboard
    Driver dashboard
  • Silent Passenger - Fuel consumption
    Fuel consumption
  • Silent Passenger - Map controls
    Map controls
  • Silent Passenger - Routing
    Routing
  • Silent Passenger - Analytics
    Analytics
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

9 Reviews of Silent Passenger

 

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Software Advice Reviews (1)
More Reviews (8)

Showing 1-1 of 1

Swapnil from California State University
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Great Tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used for work for a logistics company a few months back and would use this software all the time to track the fleet, almost on real time basis. This software came in very handy and super easy to use.

Cons

I have not had a very good experience with the customer care especially on the weekends when we had to work one-off. But besides that no issues with this tool at all.

Review Source
 
 
 
Showing 1-8 of 8

John F. from Ring's End, Inc.

June 2018

June 2018

Silent Passenger has helped us become more efficient in the use of our fleet.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Safer drivers, better information, improved fuel savings.

Pros

The software helped us to cut fuel costs by managing idle time. In addition it has helped identify our drivers that may need a little more training.

Cons

I do not have anything that I would currently consider a con with the software. Unless they would like to drop the pricing a bit.

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: June 2018

June 2018

 

Thank you for your feedback, John! We are glad that our fleet management software has helped you cut fuel costs and become more efficient. We look forward to serving you in the years to come!

 


June 2018

June 2018

Easy to use. Great support staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Pros

Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Cons

Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: June 2018

June 2018

 

Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!

 

Patrick from H.O. Penn Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Best service we have had to date

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly and help is always a phone call away. service departments always answers phone and has the right answers. Exceeds standards on a daily basis

Cons

we have no issues with this system. the system works well without constant problems. VTS is a valuable asset to our every day business

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: June 2018

June 2018

 

Thank you for reviewing Silent Passenger. We look forward to continuing to provide long-term excellent service and support!

 

Fran from Franc Environmental Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Vehicle Tracking Solutions offers our fleet a great compliance tool and tracking service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this software is the wide range of tools and reports that multiple people in our office can use on a daily basis that leads to overall fleet efficiency. Whether it's our dispatchers, our CEO, and everyone in between, some aspect of the platform can be used to provide helpful information.

Cons

There isn't too much to complain about this software. It's easy to use for everyone involved. Sometimes the devices have given us connectivity problems and mistracking.

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: May 2018

May 2018

 

Fran, we are so happy you like our software! Thank you for the positive feedback and allowing us to be your fleet management software provider. We look forward to continually providing you with excellent service in the future!

 

Denise from E.A. Berg Associates
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Great tool to track a fleet of vehicles. Customer Service is wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

Pros

How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

Cons

Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: May 2018

May 2018

 

Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

 

Brian from Northwell Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

VTS staff are very responsive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have operational and financial benefits form the use of this software . We are able to service the NY, NJ, PA and CT service area with faster service and less people.

Pros

I like the fact that the data is stored for over 1 year. This makes our Risk Management department confident in our ability to respond to issues.

Cons

Occasionally we issues using Microsoft internet explorer, which is our companies preferred browser. We know that VTS's preferred browser is Chrome.

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: May 2018

May 2018

 

Thank you for the review, Brian! VTS is happy to have you as a customer. Hopefully you continue to see operational and financial benefits. We look forward to providing you with excellent support in the years to come!

 

Charles from Tri State Dismantling Corp

February 2018

February 2018

very profesional

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Keeps the drivers honest

Pros

Its ability to run detailed reports for each driverand trucks and keep track of my trucks while in service

Cons

The softwares delayed response while live tracking on the map. The ability to make adjustments to truck and drivers

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: May 2018

May 2018

 

Thank you, Charles for submitting your review. We look forward to continually providing you excellent service and reliable software.

 

Catalin from Cata Black Car & Limousines

February 2018

February 2018

This is the best tracking solution for your vehicles!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tracking software.

Pros

I am using them for a few years now, never failed, great software and i would say very affordable, i am using it for tracking our fleet, anywhere anytime, in real time almost. Wired devices only.

Cons

Never used portable devices. in weekends, not much of customer service. No issues so far. I recommend it if you have a minimum 5 vehicles or growing fast.

Review Source: Capterra

  Response: Vehicle Tracking Solutions, Vehicle Tracking Solutions

Date: February 2018

February 2018

 

Thank you for the review Cata Black Car & Limousines! We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software.

Best,
Silent Passenger Team