IntelliShift

RATING:

4.49

(82)

About IntelliShift

IntelliShift is the ONLY fleet intelligence platform that enables businesses with fleets of vehicles and heavy equipment to EASILY access ALL fleet operations data from a single platform. IntelliShift's solutions are designed to solve safety and operational challenges and can easily combine with the point solutions you use today to feed digestible views. Leverage AI dashcams, telematics, inspections, maintenance, and compliance technology to drive better business outcomes.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

IntelliShift Pricing

We know you’re looking for a number. Our fleet experts will quickly build your quote once they understand your needs. A brief discovery call will enable us to identify the base functionality, modules, and add-ons that will deliver the most value for your unique fleet. What factors into IntelliShift pricing? 1. Fleet Size - We service fleets as small as 10 up to thousands of assets and offer volume discounts to larger fleets. 2. Agreement Length - We offer flexible contract terms ranging from 36-60 months and provide lower monthly rates for longer contract terms. 3. Modules & Add-Ons - Modules allow you to add features to your solution to meet your business needs today and grow into whatever comes next.

Starting price: 

$16.99 per month

Free trial: 

Available

Free version: 

Available

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IntelliShift Reviews

Overall Rating

4.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IntelliShift

1 - 5 of 82 Reviews

Justin

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great Interface, Even Better Service

We are able to see the current status of our entire fleet and also use the software for maintenance tracking.

PROS

By far, the greatest part of IntelliShift is the customer service that we have received. The few times we have needed support, they are always willing to help and follow through. IntelliShift also interfaces with our ERP Software, Sampro Enterprise.

CONS

The only negative is that it took a little while to find the right GPS unit for us. Although it took some time, IntelliShift persisted until we were up and going.

Reason for choosing IntelliShift

The interface with our ERP was what pushed us over to IntelliShift

Reasons for switching to IntelliShift

The customer service was nonexistent with our old provider and the units would quit working after a few months.

Vendor Response

Hi Justin, We are thrilled to hear you are enjoying IntelliShift! The success of our customers is at the heart of what we do - we greatly appreciate the feedback.

Replied May 2021

Maggie

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Could use some work

Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

PROS

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

CONS

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Vendor Response

Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

Replied October 2018

Denise

Food & Beverages, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2018

Great tool to track a fleet of vehicles. Customer Service is wonderful!

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

PROS

How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

CONS

Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

Vendor Response

Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

Replied May 2018

Ralph

Government Administration, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Silent Passenger

PROS

Know where the employees and vehicles are most of the time

CONS

Wish it would work in all areas for us. No service in all areas

Reason for choosing IntelliShift

Best Deal

Vendor Response

Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

Replied July 2019

Alex

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Great Product at Great Cost

One of our vehicles was stolen and thanks to Silent Passenger we were able to pin point its location and call the police. We were able to give them a print out of the vehicle drive history and that was helpful to their investigation. They retrieved the vehicle within a few hours of our call. Great Product

PROS

The product is easy to use and offers a lot of features that make it easy to increase productivity.

CONS

The refresh time is a little slow and the mobile app version in not as efficient as needed.

Vendor Response

Thank you for your positive review, Alex! We are thrilled to hear that Silent Passenger has helped your business improve productivity. We look forward to continuing to provide fleet management support for your business!

Replied October 2018

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