Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also available. Titan GPS is recommended for any size business that relies on fleet assets.

The Titan GPS mapping dashboard utilizes Google Maps and optional mapping overlay PatchMaps for the western Canadian oil and gas sector along with API integrations of GIS maps and other third-party applications.

Live tracking, history, landmarks, driver behaviour and coaching, alerts, service reminders and fleet analytics help users manage costs, track productivity and monitor safety. Other available hardware includes electronic logging devices (ELD), fleet camera systems and mobile Wi­Fi.

Pricing includes a one-time hardware cost and monthly maintenance fees.



45 Reviews of Titan GPS

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 45 reviews

November 2018

Gord from Alberta Paramedical Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Reliability of tracking

by tracking vehicles it easier for me to divert vehicle to different area if needed. I save time nit running around to get mileages for reporting. Fuel savings will come into play as we can see how and why fuel wastage occurs, and move to correct the problem.

Pros

Having the instant ability to know where assets are and how they are performing . Tracking of maintenance reports has made it easy to know when service is due instantly.
Having the ability to know how each vehicle is driven. for liability control

Cons

Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you for you review Gord! We appreciate you taking the time to give us your feedback. We continuously update the Titan GPS system and your feedback helps us determine what's most important to our customers. Thanks again.

November 2018

Jesse from Just done! Appliance Installations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great Experience

We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.

Pros

Easy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.

Cons

I have no truely negative comments. The software seems to be regularly updated and improving with technological ability.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Jesse for leaving us a review. We appreciate your feedback. As you've noticed we do regularly update our software and will continue to do so as technology changes and as our customers needs change. Thanks again, we appreciate you taking the time and we appreciate our terrific customers.

November 2018

Nadine from ATS Traffic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Customer Service Call Out

I have had fabulous customer service! Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials. Cannot thank the team enough.

Pros

I like the ability to track several assets accessing a certain location. My customers will call to see when a certain product has been picked up, weeks after we have dropped it off, and I am able to easily landmark locations.
My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

Cons

I do not have any complaints with this product.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Nadine for your review! We are happy that you find Titan GPS a valuable tool and that our customer support has been "fabulous". Feedback like this from our wonderful customers makes us proud.

October 2018

sam from inline sales & service ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

gps

time management will be much easier with titan

Pros

the ease of use to see where all the assets are and when

Cons

there was nothing I did not like.so far everything appears to work as I had hoped

Response from Titan GPS of Titan GPS

Replied November 2018

Sam, thank you for reviewing Titan GPS. We're happy to hear you've had a good initial experience with our product! You'll find that time management is just the start of improving the way you manage your fleet. If you ever need any assistance, please let us know. We're always here to help!

August 2018

Walker from Southern Spur Enterprises Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Titan GPS and HOS Review

Helps bring many different jobs under one platform to help streamline operations and eliminates costs. Tracking, Log books, Safety of drivers and public with operations, creates ease of mind for dispatchers, gives customers real time data of operations.

Pros

Great customer service, very willing to assist with any issues and help with the transition process. Easy to use and efficient and very cost effective versus old systems. Very easy to replace units if necessary.

Cons

Mounting can be difficult due to small size but also is very nice to not have it taking up space.

Response from Titan GPS of Titan GPS

Replied August 2018

Thank you for leaving a review Walker! We really appreciate your business and happy to hear you are seeing the benefits of our solution.

August 2018

Robin from Oil & Energy

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Online orientation-walk through

Very pleasant and informative

Pros

The versatility and details that were available

Cons

I liked everything I saw but it will take sometime to familiarize myself with the system. A lot to learn

Response from Titan GPS of Titan GPS

Replied August 2018

Thank you for leaving a review Robin. Appreciate your comments. Ensure you utilize our training and support team fully. They can help you reach health, safety, and environmental goals for your fleet!

August 2018

Jonathan from Birch Mountain Ent.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

New to Titan

So far so good. I'm new to the program. The minute that rep found out that I was learning the system for the first time they set up a screen share conference to show me around the program and answer any questions that I might have. Offered support just a phone call away.

Pros

It was great to be shown what the software is capable of. What our company needs it for Titan Does very simply. Being shown what its capable of and showing us where we can push the envelope and improve our efficiency.

Cons

No cons just yet. Still very new to the program

Response from Titan GPS of Titan GPS

Replied August 2018

Great to hear Jonathan! Hope you continue to push the envelope and take advantage of the training and support at your disposal to help you do just that.

July 2018

Janelle from Source Corrosion

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Learned some great tips on how to send reports specific to my needs

Pros

How easily I can group and organize the info I need and get weekly reports on specifics suited to my needs.

Cons

I'm still learning everything so not sure what I don't actually like yet. So I guess for now there's nothing.

Response from Titan GPS of Titan GPS

Replied July 2018

Thank you Janelle for completing a review on Capterra! It's great that you're learning and getting more out of the Titan GPS solution all the time.

May 2018

Layne from Stream Services

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Good software, lots of options

Pros

Endless features are a double edged sword, I like them but they can also be overwhelming. Automated reports and breadcrumbs.

Cons

Endless features are a double edged sword, I like them but they can also be overwhelming.

Response from Titan GPS of Titan GPS

Replied May 2018

Thank you for your review Layne! We appreciate you taking the time. If ever you need any help figuring out any or all of those features, please let us know. We're happy to help!

May 2018

Meghan from Ace Vegetation Service

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Easy to use and great for the on-going battle of everything to be paperless

Easy of use

Pros

No administration. I can look at the online portal and see that there is no violations without searching and counting the hours.

Cons

The app kicks you out alot. It makes you go back to the main app page. But im sure it will all start to work out.

Response from Titan GPS of Titan GPS

Replied May 2018

Thank you Meghan for your review! Happy to hear that you're reducing paperwork and administration with the help of Titan GPS. We constantly improve our platform and that includes ongoing iterative updates to the app. Again, thank you for taking the time to write a review. We always appreciate our customers letting us know what's working and where we can improve.

April 2018

Sabrina from Horizon Hauling

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very knowledgeable staff that are willing to take the time to insure you understand how to use.

Pros

It's easy to use and navigate. The program information benefits both dispatch and safety team. It's easy for dispatch to see how long each of the driver's cycles are and how much time they have left.

Cons

Not allowing mechanic to sign off on repairs on the portal end instead of having to go on his phone application.

Response from Titan GPS of Titan GPS

Replied April 2018

Thank you Sabrina. We appreciate you taking the time to leave a review. We're happy that you find the system easy to use and navigate and that our support is living up to your expectations. Our ELD Electronic Logbook with DVIR application is continually updated and improved and we will continue to work hard to elevate the value you obviously are already experiencing. Thanks again!

January 2018

doug from windsor plywood

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

very informative

new with it, but I think I will be saving time and money with my vehicles.

Pros

easy to use and makes my staff accountable. hopefully I will save some time and money.
I'm sure the monthly fee will pay for itself.

Response from Titan GPS of Titan GPS

Replied January 2018

Thanks for leaving us a review Doug! We appreciate you taking the time. I have no doubt you will continue to find ways to improve fleet performance with Titan GPS.

October 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2017

Website is easy to use

Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings.

Pros

I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report.

Cons

Some of the report titles are not clear about what the report is about (Laymen's term would be nice)

Response from Titan GPS of Titan GPS

Replied October 2017

Thank you very much for your comments. I'm happy to hear you find Titan GPS easy to use and that you're quickly getting a payback on the system.

August 2017

Ryan from DSL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Great system, if used effectively can definitely bring in a ROI

Return on investment. if used properly can easily pay itself off.

Pros

Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons

ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Response from Titan GPS of Titan GPS

Replied August 2017

Thank you Ryan! We're proud that we're able to help our customers increase productivity, enhance safety and improve the efficiency of their fleets. Wasteful idling is a significant fleet issue that we've taken aim at and we're happy to hear you've quickly been able to create an ROI from that alone. We're here for you should you ever need help. Thanks again.

August 2017

Steve from Deford Contracting Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

Very knowledgeable and learned new things.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

Response from Titan GPS of Titan GPS

Replied August 2017

Steve, thank you for your review. We appreciate you taking the time and for your feedback! Helps us to continually improve.

July 2017

brent from cervus equipment

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

a learning experience many features that were not known or being used

tracking of assets and safety of employees

Pros

easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons

nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

Response from Titan GPS of Titan GPS

Replied July 2017

Thank you Brent. We appreciate you taking the time to leave a review. We'll continue to work hard to elevate the value you're obviously already experiencing. Thanks again!

July 2017

Michael from First Truck Centre

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

July 2017

The overall training was good and informative.

Pros

What I like most about this software is being able to track how much time is being spent at each location and making sure customer visits are regular.

Cons

I don't have anything in particular that I like least. I am fairly new to this product so I still need to familiarize myself.

Response from Titan GPS of Titan GPS

Replied July 2017

Thank you for your review Michael! We appreciate you taking the time. There is a lot you can do with your system so, if you ever have any questions please let us know. We're here for you.

April 2017

Terra from Alberta SPCA

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2017

Titan GPS Review

We have continued to be very pleased with the staff, the support offered, the training opportunities, and the improved functionality of the GPS units we have deployed to our Peace Officer staff. Of particular note: the staff (both sales and support) and their availability to address any issues, questions or offer training. The continued investment to enhance the functionality as wells as the roll-out of the software is noted and appreciated.

Response from Titan GPS of Titan GPS

Replied April 2017

Terra, thank you for your review. We really appreciate receiving feedback like this from our customers. We'll continue to work hard to ensure you get the most out of the system and that we continue to improve on every facet.

April 2017

Samantha from Environmental Dynamics Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2017

EDL Review

New user (company has been customer for a while) appreciated the training received on the new features. I am not privy to costs; so the rating may not be accurate to the Company's idea. Features would have gotten a higher grade if the features had have been there when everyone else go them - seems it took someone coming in to train to get these new features?

Response from Titan GPS of Titan GPS

Replied April 2017

Thank you for your review Samantha. I understand the features you were looking for have been added and training provided. I apologize for any delay that may have occurred. I also understand our training team helped set up benchmarks for you to really take advantage of this new reporting. Give us a call anytime you have a question or concern. We're always happy to help.

April 2017

Patricia from Carrington Construction

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Excellent seminar - Great product!

Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course.

Response from Titan GPS of Titan GPS

Replied April 2017

Patricia, thank you for your review of Titan GPS! We appreciate your feedback and look forward to continuing to help Carrington Construction better manage their fleet.