Titan GPS Software

Pros

Endless features are a double edged sword, I like them but they can also be overwhelming. Automated reports and breadcrumbs.

Cons

Endless features are a double edged sword, I like them but they can also be overwhelming.

Easy of use

Pros

No administration. I can look at the online portal and see that there is no violations without searching and counting the hours.

Cons

The app kicks you out alot. It makes you go back to the main app page. But im sure it will all start to work out.

Pros

It's easy to use and navigate. The program information benefits both dispatch and safety team. It's easy for dispatch to see how long each of the driver's cycles are and how much time they have left.

Cons

Not allowing mechanic to sign off on repairs on the portal end instead of having to go on his phone application.

new with it, but I think I will be saving time and money with my vehicles.

Pros

easy to use and makes my staff accountable. hopefully I will save some time and money.
I'm sure the monthly fee will pay for itself.

Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings.

Pros

I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report.

Cons

Some of the report titles are not clear about what the report is about (Laymen's term would be nice)

Return on investment. if used properly can easily pay itself off.

Pros

Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons

ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

tracking of assets and safety of employees

Pros

easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons

nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

Pros

What I like most about this software is being able to track how much time is being spent at each location and making sure customer visits are regular.

Cons

I don't have anything in particular that I like least. I am fairly new to this product so I still need to familiarize myself.

We have continued to be very pleased with the staff, the support offered, the training opportunities, and the improved functionality of the GPS units we have deployed to our Peace Officer staff. Of particular note: the staff (both sales and support) and their availability to address any issues, questions or offer training. The continued investment to enhance the functionality as wells as the roll-out of the software is noted and appreciated.

New user (company has been customer for a while) appreciated the training received on the new features.
I am not privy to costs; so the rating may not be accurate to the Company's idea. Features would have gotten a higher grade if the features had have been there when everyone else go them - seems it took someone coming in to train to get these new features?

Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course.

Customer support representative was great, he was on time, very knowledgeable, friendly, easy to work with a great personality. I got from the session what I was looking for.

Pros

It is a great tool to use for tracking our company vehicles and maintaining our fleet.

Cons

Nothing on a professional basis.

Advice to Others

No

Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units.

Pros

I like to to know where my are, I like bread crumbs and will likely use the landmarks system more

Cons

I don't use the system enough to remember how to use all the available apps

Advice to Others

A hand manual or a software link line on how to use or set up different app.

Our rep was very helpful and very easy to understand, very good at what he does and looking forward to work and ask him more questions in the future. Great job to our rep!!

Pros

Great system

Cons

Myself...just need to and be forced to use it more then I do already!

We've been using the software for about 2 years and find it very ease to use. There 's more functionality in the software than what we envisioned.

The training with rep I found to be very informative as I did not know that there were so many features on the website that will help with day to day operations as well as environmental components. He explains things with certainty and in depth so that it makes it easier to follow.

Thanks

Rep was very easy to understand and responsive to any and all questions. I am not entirely confident with the program as I haven't had much time to try it out myself without rep help, although I know he is only a phone call away if I should ever need to ask a question.

I gave value for money 1 star as I am unaware of the cost we are paying to have the GPS devices in our trucks as of yet.

Pros

I like the fact that you can track vehicle maintenance, driver log books, and all fleet activity in one place. I also like that it is accessible to everyone.

Cons

I wish there were a few more reports that included combined information. The reports could also be titled differently to make it easier to know which one to use.

Our company relies on Titan GPS and it's reporting capabilities to ensure our billing is accurate and on time. They're use of innovative technology and continued development has kept them relevant and on the cutting edge of what we require for our industry. Additionally the diversity in reporting capabilities enables us to make sure our operators are driving safely and efficiently. This tool can have a profound impact on any fleet management from idling reduction to reducing dangerous driving.

Setting up the GPS units on our trucks have been very helpful in both keeping track of the trucks whereabouts and an instant update on when they will be arriving at a particular job. Also, being able to put various reports on how the truck is being driven. Customer service is fantastic, our rep is always checking in to make sure everything is set up/customized to our company's needs.

Thank you!