Titan GPS Software

Reliability of tracking

by tracking vehicles it easier for me to divert vehicle to different area if needed. I save time nit running around to get mileages for reporting. Fuel savings will come into play as we can see how and why fuel wastage occurs, and move to correct the problem.

Pros

Having the instant ability to know where assets are and how they are performing . Tracking of maintenance reports has made it easy to know when service is due instantly.
Having the ability to know how each vehicle is driven. for liability control

Cons

Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time.

Great Experience

We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.

Pros

Easy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.

Cons

I have no truely negative comments. The software seems to be regularly updated and improving with technological ability.

Customer Service Call Out

I have had fabulous customer service! Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials. Cannot thank the team enough.

Pros

I like the ability to track several assets accessing a certain location. My customers will call to see when a certain product has been picked up, weeks after we have dropped it off, and I am able to easily landmark locations.
My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

Cons

I do not have any complaints with this product.

gps

time management will be much easier with titan

Pros

the ease of use to see where all the assets are and when

Cons

there was nothing I did not like.so far everything appears to work as I had hoped

Titan GPS and HOS Review

Helps bring many different jobs under one platform to help streamline operations and eliminates costs. Tracking, Log books, Safety of drivers and public with operations, creates ease of mind for dispatchers, gives customers real time data of operations.

Pros

Great customer service, very willing to assist with any issues and help with the transition process. Easy to use and efficient and very cost effective versus old systems. Very easy to replace units if necessary.

Cons

Mounting can be difficult due to small size but also is very nice to not have it taking up space.

Online orientation-walk through

Very pleasant and informative

Pros

The versatility and details that were available

Cons

I liked everything I saw but it will take sometime to familiarize myself with the system. A lot to learn

New to Titan

So far so good. I'm new to the program. The minute that rep found out that I was learning the system for the first time they set up a screen share conference to show me around the program and answer any questions that I might have. Offered support just a phone call away.

Pros

It was great to be shown what the software is capable of. What our company needs it for Titan Does very simply. Being shown what its capable of and showing us where we can push the envelope and improve our efficiency.

Cons

No cons just yet. Still very new to the program

Learned some great tips on how to send reports specific to my needs

Pros

How easily I can group and organize the info I need and get weekly reports on specifics suited to my needs.

Cons

I'm still learning everything so not sure what I don't actually like yet. So I guess for now there's nothing.

Good software, lots of options

Pros

Endless features are a double edged sword, I like them but they can also be overwhelming. Automated reports and breadcrumbs.

Cons

Endless features are a double edged sword, I like them but they can also be overwhelming.

Easy to use and great for the on-going battle of everything to be paperless

Easy of use

Pros

No administration. I can look at the online portal and see that there is no violations without searching and counting the hours.

Cons

The app kicks you out alot. It makes you go back to the main app page. But im sure it will all start to work out.

Very knowledgeable staff that are willing to take the time to insure you understand how to use.

Pros

It's easy to use and navigate. The program information benefits both dispatch and safety team. It's easy for dispatch to see how long each of the driver's cycles are and how much time they have left.

Cons

Not allowing mechanic to sign off on repairs on the portal end instead of having to go on his phone application.

very informative

new with it, but I think I will be saving time and money with my vehicles.

Pros

easy to use and makes my staff accountable. hopefully I will save some time and money.
I'm sure the monthly fee will pay for itself.

Website is easy to use

Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings.

Pros

I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report.

Cons

Some of the report titles are not clear about what the report is about (Laymen's term would be nice)

Great system, if used effectively can definitely bring in a ROI

Return on investment. if used properly can easily pay itself off.

Pros

Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons

ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Very knowledgeable and learned new things.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

a learning experience many features that were not known or being used

tracking of assets and safety of employees

Pros

easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons

nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

The overall training was good and informative.

Pros

What I like most about this software is being able to track how much time is being spent at each location and making sure customer visits are regular.

Cons

I don't have anything in particular that I like least. I am fairly new to this product so I still need to familiarize myself.

Titan GPS Review

We have continued to be very pleased with the staff, the support offered, the training opportunities, and the improved functionality of the GPS units we have deployed to our Peace Officer staff. Of particular note: the staff (both sales and support) and their availability to address any issues, questions or offer training. The continued investment to enhance the functionality as wells as the roll-out of the software is noted and appreciated.

EDL Review

New user (company has been customer for a while) appreciated the training received on the new features. I am not privy to costs; so the rating may not be accurate to the Company's idea. Features would have gotten a higher grade if the features had have been there when everyone else go them - seems it took someone coming in to train to get these new features?

Excellent seminar - Great product!

Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course.