Titan GPS Software

4.58 / 5 (48)

About Titan GPS


Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also available. Titan GPS is recommended for any size business that relies on fleet assets.

The Titan GPS mapping dashboard utilizes Google Maps and optional mapping overlay PatchMaps for the western Canadian oil and gas sector along with API integrations of GIS maps and other third-party applications.

Live tracking, history, landmarks, driver behaviour and coaching, alerts, service reminders and fleet analytics help users manage costs, track productivity and monitor safety. Other available hardware includes electronic logging devices (ELD), fleet camera systems and mobile Wi­Fi.

Pricing includes a one-time hardware cost and monthly maintenance fees.



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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of Titan GPS

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(30)

4 stars

(16)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 48 reviews

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November 2018

Jesse from Just done! Appliance Installations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great Experience

We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.

Pros

Easy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.

Cons

I have no truely negative comments. The software seems to be regularly updated and improving with technological ability.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Jesse for leaving us a review. We appreciate your feedback. As you've noticed we do regularly update our software and will continue to do so as technology changes and as our customers needs change. Thanks again, we appreciate you taking the time and we appreciate our terrific customers.

November 2018

Nadine from ATS Traffic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Customer Service Call Out

I have had fabulous customer service! Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials. Cannot thank the team enough.

Pros

I like the ability to track several assets accessing a certain location. My customers will call to see when a certain product has been picked up, weeks after we have dropped it off, and I am able to easily landmark locations.
My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

Cons

I do not have any complaints with this product.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Nadine for your review! We are happy that you find Titan GPS a valuable tool and that our customer support has been "fabulous". Feedback like this from our wonderful customers makes us proud.

April 2017

Gale from Public Safety

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

New GPS tracking training

Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units.

Pros

I like to to know where my are, I like bread crumbs and will likely use the landmarks system more

Cons

I don't use the system enough to remember how to use all the available apps

Response from Titan GPS of Titan GPS

Replied April 2017

Gale, thank you for taking the time to complete a review of Titan GPS. We continue to refine our system and create new ways for users to find the support they need. I'm confident that as you become more comfortable with the system you'll discover new functionality to help better manage your fleet but if there's ever anything you're just not quite sure about we're just a phone call away. Thanks again Gale.

February 2017

James from Certarus Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Very Useful GPS Tools

Overall, CTS is a very robust tool that our operations use for a variety of functions: operations, dispatch, IFTA reporting, HOS auditing, and sales across our Canadian and US operations. The team at CTS is very helpful and a pleasure to work with, and are quick to resolve customer service issues. Some report generation is sluggish due presumably to the sheer volume of data and the dashboard is often delayed when changes are made to assets/landmarks which requires a refresh to correct.

Pros

- GPS dashboard is user friendly overall
- customer service excellent
- good reports and alerts

Cons

- device installation can be cumbersome
- pelican GPS units and driver ID fobs require constant oversight

Response from Titan GPS of Titan GPS

Replied February 2017

James, Thank you very much for your review. We pride ourselves on our support and strive to ensure our solutions are continually enhanced to meet and exceed our customers expectations.

January 2019

Adam from Renegade Hydrovac

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Quality Product!!!

Overall the program is exceptional and would highly recommend to everyone.

Pros

This software allows me to track my equipment with ease. User friendly even for a dummy like me.

Cons

The program updates often and sometimes glitches and I have to exit and restart.

Response from Titan GPS of Titan GPS

Replied January 2019

Thank you for leaving us a review Adam! We appreciate our customer's feedback and appreciate that you're finding Titan GPS so useful and easy to use. We continue to make updates to our system to make it better and better for everyone. Thanks again Adam!

March 2017

Trevor from Arcom Technical Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2017

Great support

The representative and team are very informative and knowledgeable with the system and eager to help out when needed!

Pros

ease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company!

Cons

So far I have no concerns to list here.

Response from Titan GPS of Titan GPS

Replied March 2017

Thanks for your review Trevor! We'll continue to work with you to ensure you get the most from Titan GPS.

March 2017

Harpreet from Alberta Concrete Pumping Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Innovative and Easy.

Good quality work with fantastic customer support. Very easy to use.

Pros

Ease of use and availability on different platforms.

Response from Titan GPS of Titan GPS

Replied March 2017

Harpeet, thank you for your review! Appreciate your comments and we'll continue to work hard to impress you.

February 2017

Tony from SMS Equipment

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

SMS Customer Service

CTS and their product Titan GPS have been an extremely amazing business partner and we are looking forward to our continued growth as a National Account. From the product to the interface and the customer service that we have been provided is second to none. With the ease of the product and the availability of training and benchmarking this tool has really improved not only our ROI but has also helped with visibility and looking forward to the next chapter.

Pros

Ease of use and the evolving reports and interface updates.

Cons

I don't have all my units with the hardware...yet

Response from Titan GPS of Titan GPS

Replied February 2017

Thank you Tony for your review! We really appreciate it. The work you do and the care and attention you put into your fleet operations are second to none. We too feel like business partners and look forward to each new chapter.

August 2017

Steve from Deford Contracting Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

Very knowledgeable and learned new things.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

Response from Titan GPS of Titan GPS

Replied August 2017

Steve, thank you for your review. We appreciate you taking the time and for your feedback! Helps us to continually improve.

August 2017

Ryan from DSL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Great system, if used effectively can definitely bring in a ROI

Return on investment. if used properly can easily pay itself off.

Pros

Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons

ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Response from Titan GPS of Titan GPS

Replied August 2017

Thank you Ryan! We're proud that we're able to help our customers increase productivity, enhance safety and improve the efficiency of their fleets. Wasteful idling is a significant fleet issue that we've taken aim at and we're happy to hear you've quickly been able to create an ROI from that alone. We're here for you should you ever need help. Thanks again.

March 2017

Marianne from Scandia Texturing (2010) Ltd.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Very Helpful

Setting up the GPS units on our trucks have been very helpful in both keeping track of the trucks whereabouts and an instant update on when they will be arriving at a particular job. Also, being able to put various reports on how the truck is being driven. Customer service is fantastic, our rep is always checking in to make sure everything is set up/customized to our company's needs. Thank you!

Response from Titan GPS of Titan GPS

Replied March 2017

Marianne, thank you for your review. We really appreciate helping fantastic people and businesses like Scandia Texturing!

April 2017

Trish from Carrington Construction

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Training with Customer support representative

Customer support representative was great, he was on time, very knowledgeable, friendly, easy to work with a great personality. I got from the session what I was looking for.

Pros

It is a great tool to use for tracking our company vehicles and maintaining our fleet.

Cons

Nothing on a professional basis.

Response from Titan GPS of Titan GPS

Replied April 2017

Trish, thank you for your review of Titan GPS! We appreciate your feedback and happy that Mike and the rest of our support team were able to provide you with a helpful training session.

March 2017

Rod from High Standard Landscape

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

Archived info

Needed access to archived information and Trevor Romijn was able to help me...........................................................................................................................................................

Pros

tracking assets

Cons

Cost

Response from Titan GPS of Titan GPS

Replied March 2017

Rod, thank you for your review! Glad that Trevor was able to help out. Spring is right around the corner and your business will be heating up quickly. We'll contact you soon because we want to make sure you get all that you can get out of your system to generate a significant return on your investment.

November 2018

Gord from Alberta Paramedical Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Reliability of tracking

by tracking vehicles it easier for me to divert vehicle to different area if needed. I save time nit running around to get mileages for reporting. Fuel savings will come into play as we can see how and why fuel wastage occurs, and move to correct the problem.

Pros

Having the instant ability to know where assets are and how they are performing . Tracking of maintenance reports has made it easy to know when service is due instantly.
Having the ability to know how each vehicle is driven. for liability control

Cons

Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you for you review Gord! We appreciate you taking the time to give us your feedback. We continuously update the Titan GPS system and your feedback helps us determine what's most important to our customers. Thanks again.

August 2018

Jonathan from Birch Mountain Ent.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

New to Titan

So far so good. I'm new to the program. The minute that rep found out that I was learning the system for the first time they set up a screen share conference to show me around the program and answer any questions that I might have. Offered support just a phone call away.

Pros

It was great to be shown what the software is capable of. What our company needs it for Titan Does very simply. Being shown what its capable of and showing us where we can push the envelope and improve our efficiency.

Cons

No cons just yet. Still very new to the program

Response from Titan GPS of Titan GPS

Replied August 2018

Great to hear Jonathan! Hope you continue to push the envelope and take advantage of the training and support at your disposal to help you do just that.

July 2017

brent from cervus equipment

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

a learning experience many features that were not known or being used

tracking of assets and safety of employees

Pros

easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons

nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

Response from Titan GPS of Titan GPS

Replied July 2017

Thank you Brent. We appreciate you taking the time to leave a review. We'll continue to work hard to elevate the value you're obviously already experiencing. Thanks again!

July 2018

Janelle from Source Corrosion

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Learned some great tips on how to send reports specific to my needs

Pros

How easily I can group and organize the info I need and get weekly reports on specifics suited to my needs.

Cons

I'm still learning everything so not sure what I don't actually like yet. So I guess for now there's nothing.

Response from Titan GPS of Titan GPS

Replied July 2018

Thank you Janelle for completing a review on Capterra! It's great that you're learning and getting more out of the Titan GPS solution all the time.

August 2018

Walker from Southern Spur Enterprises Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Titan GPS and HOS Review

Helps bring many different jobs under one platform to help streamline operations and eliminates costs. Tracking, Log books, Safety of drivers and public with operations, creates ease of mind for dispatchers, gives customers real time data of operations.

Pros

Great customer service, very willing to assist with any issues and help with the transition process. Easy to use and efficient and very cost effective versus old systems. Very easy to replace units if necessary.

Cons

Mounting can be difficult due to small size but also is very nice to not have it taking up space.

Response from Titan GPS of Titan GPS

Replied August 2018

Thank you for leaving a review Walker! We really appreciate your business and happy to hear you are seeing the benefits of our solution.

April 2018

Sabrina from Horizon Hauling

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very knowledgeable staff that are willing to take the time to insure you understand how to use.

Pros

It's easy to use and navigate. The program information benefits both dispatch and safety team. It's easy for dispatch to see how long each of the driver's cycles are and how much time they have left.

Cons

Not allowing mechanic to sign off on repairs on the portal end instead of having to go on his phone application.

Response from Titan GPS of Titan GPS

Replied April 2018

Thank you Sabrina. We appreciate you taking the time to leave a review. We're happy that you find the system easy to use and navigate and that our support is living up to your expectations. Our ELD Electronic Logbook with DVIR application is continually updated and improved and we will continue to work hard to elevate the value you obviously are already experiencing. Thanks again!

March 2019

David from LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Training and software review

With the use of this tool we will make sure that the units are used according to our expectations, and also to prevent and alert us from any urgent matter.

Pros

The flexibility and ease of use of the software

Cons

Some of the parameters, such as Gas price, could be connected to some sort of live feed from a webpage

Response from Titan GPS of Titan GPS

Replied March 2019

Thank you for leaving us a review David. Happy to hear that you're getting what you need from us and that you find the system easy to use. We appreciate you taking the time! Thanks again.