Towbook Management Software
About Towbook Management Software
Towbook Management Software Pricing
30-day free trial, no credit card required. Starter: $49 per month - up to 250 calls per month Premium: $99 per month - up to 500 calls per month Professional: $189 per month - up to 1000 calls per month Ultimate: $289 per month - up to 1500 calls per month Enterprise: $349 per month - up to 2000 calls per month ($49 per month for every 1000 additional calls)
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Towbook Management Software
1 - 5 of 80 Reviews
MICHAEL
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Revolutionized My Dispatch System
Towbook make's it easy to contact them with questions or problems. The response has always been quick & simplistic. I would highly recommend the service to anyone in the industry
PROSLove to be able to check my impound vehicles on the go. It has made my world simple to be able to dispatch even from the road. As an owner operator, jumping into a truck and responding to a call, but still being able to dispatch or respond to customer's questions about impound vehicles is nothing less than simple. How it calculates the charges and that you can set parameters for each customer makes it easy for the drivers to properly enter info with ease. With A mobile device you can work from anywhere.
CONSSometimes during month end billing the program runs slowly it can be frustrating as the delay can cause costly time. I like to do month end on the last day of the month or the first day of the next month, and like to pound thru it quickly. When it slows down, I have a tendency to walk away and start another project. This delays me coming back to finish billing.
Kyle
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Amazing software
Amazing. Great support, great product!
PROSI absolutely love this software. Previously, we were using another product and the customer support was horrible. I began searching for a software that could meet all our needs and stumbled across Towbook. Two days into the free trial I was convinced it was exactly what we needed. The in app support is outstanding. The longest we've waited for a reply is maybe 5 minutes. Average response time I'd say is 2-3 minutes. I would also like to point out that some people are hesitant to trust "Cloud Based" software. In all the years we've used Towbook, we have NEVER had a connection issue or data issues. It has ran flawlessly. The features in Towbook check almost every box I could imagine a towing company would need. You won't be disappointed.
CONSThe only con I could think of is some features are only part of the higher tiers. So if you aren't a very high volume company and could get by with a cheaper plan, you may have to purchase a higher one just to get all the features you would like. But even with that said, it's still worth it to me.
Yaser
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2019
24/7 is nothing but angry sleepy voice so made that we called at 2 am to ask for help login!!
NA
PROSDIGITALLY DISPATCH WORKING WITH MOTOR CLUBS
CONS24/7 CUSTOMER SUPPORT RUDENESS AND UN-LOGIC SOLUTION AND HANGING UP ON YOU WOW!!!
Lee
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Is there perfection?
Just when I think Towbook couldn't possibly implement anything new that would help. BAM!! There it is..."The Next Best Thing!" That should be Towbooks Motto: "Towbook.....The Next Best Thing!"
PROSWhat's not to like. I have yet to find an issue. The crew does everything they can to help you along the way. They are just a click away and it's always like talking to a friend. They partner SUPERB customer service along with AMAZING software that truly streamlines our entire business. With a gun to my head i'd be challenged to find a down fall.
CONSNOTHING. There is absolutely NOTHING to not like.
Reason for choosing Towbook Management Software
Customer service, support and better attention to requests for updates or additions. Hands down the best option.
BYRON
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
THE GOOD THE BAD THE UGLY
2 YEARS AGO I LOOKED AT THIS TOW SOFTWARE PROGRAM. I DIDN'T GO WITH IT BECAUSE IT DIDN'T OFFER ALL OF THE FUNCTIONS I WANTED IN A TOWING SOFTWARE PROGRAM. AFTER A YEAR OF TRYING 4 OTHER SOFTWARE PROGRAMS I LOOKED AT TOWBOOK AGAIN. THIS COMPANY HAD MADE SO MANY IMPROVEMENTS IT WAS UNBELIVABLE. WHEN I FIRST TALKED WITH THEM, THEY SAID THEY WERE AN AGRESSIVE TOWING SOFTWARE COMPANY & THAT THEY WOULD BE MAKING IMPROVEMENTS. I JUST THOUGHT THAT WAS A SALES PITCH. AFTER CHECKING OUT THEIR SOFTWARE A YEAR LATER I WAS CONVINCED. THEY HAD ADDED ALL OF THE FUNCTIONS I WANTED & MORE.
PROSQUALITY PROGRAM WITH CONSTANT IMPROVEMENTS. GREAT TECH SUPPORT. FOR WHAT YOU GET, THE PRICE IS GREAT. SOME OF THE OTHER COMPANIES WERE ALMOST 4 TIMES AS MUCH PLUS THEY TRY TO NICKLE & DIME YOU. YOU CAN TELL HOW GOOD THE SOFTWARE IS WHEN YOU & ALL OF YOUR EMPLOYEES PICK IT QUICK.
CONSI MADE THE MISTAKE OF WASTING TIME & PLENTY MONEY WITH THE BAD & UGLY SOFTWARE BUT THINK GOODNESS I WENT WITH THE GOOD.