WorkWave Route Manager vs Wintac

RATING:

4.3

(68)

WorkWave Route Manager has 68 reviews and a rating of 4.29 / 5 stars vs Wintac which has 689 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (68)
4.2 (689)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 11, 2024
August 9, 2021
Pros/Cons
  • Pros

  • Pros for workwave,is that it's very user friendly and it helps me put mu drivers in a successful position routing wise.
  • It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.
  • Cons

  • Competitors had similar features, albeit more difficult to use in some cases. Ultimately for what we needed, the price was the determining factor by around 25% per vehicle.
  • I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
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  • Pros

  • We also love the customer service. They’re very knowledgeable and helpful.
  • When we first got it it was nice to have our accounting and dispatch software in the same place. It made sense to just have Wintac do it all.
  • Cons

  • It has a rather steep learning curve and even then, it’s still a bit difficult to use. The updates are also a pain.
  • I miss having the attention given to fully making everything work with your computer. It is hard to understand and solve other computer problems when you don’t have the time.
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Pricing Range
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Product Demo
Product Screenshot
N/A
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44 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos