Housecall Pro vs WorkWave Service

Housecall Pro has 2651 reviews and a rating of 4.72 / 5 stars vs WorkWave Service which has 48 reviews and a rating of 3.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.72 / 5 (2651)
3.19 / 5 (48)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
October 4, 2022
September 13, 2022
Pros/Cons
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
  • Pros

  • We liked the ability to track our delivery drivers.
  • We feel like they are listening to the problems we are having and finding solutions. It's good to have real people to work through issues.
  • Cons

  • I don't like how it integrates with Quickbooks, FOR ME.
  • I dislike the fact that the program does not talk BOTH ways with accounting software programs.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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