About Amazon WorkSpaces

Amazon WorkSpaces is a cloud-based solution which enables businesses to provision virtual Microsoft Windows or Amazon Linux desktops, allowing end-users to remotely access documents, applications and resources via multiple devices. Employees can also personalize the WorkSpace settings with various options such as wallpaper, icons and shortcuts.

The application utilizes streaming protocols, letting professionals analyze the hosted desktop, network and device in order to determine compression/decompression algorithms for transmitting media. Deployed within Amazon Virtual Private Network (VPC), it allows administrators to encrypt documents and set up restrictions for accessing resources within a network.

It integrates with M...


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Amazon WorkSpaces

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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June 2021

User Profile Picture

Han from Housecall Pro

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

A cloud computer, but simple and dynamic

I have absolutely 0 complaints about the software it's rare yet I'm very pleased to say it this software is way above most other cloud software and it's hard to believe how easy and accessible it is.

Pros

Jesus, what's not to love about this software? (the price, the price can get high depending on your team) Still worth every penny say you need to leave somewhere and forgot your computer. That means you either go back or accept your internet defeat scrambling to get done what you can. Yea not anymore, this cloud software is so light almost any computer can run it, and to top it off any work-related files you have can be accessed as long as you download workspace all you need is a login and confirmation and done. I could probably go another few pages into how it has permissions, team coordination, easy management etc etc but really try it out.

Cons

I'll say the price can be a little rough but it's very well worth what you are paying for. When it comes to software I think [SENSITIVE CONTENT HIDDEN] knows very well what he's doing.

April 2021

Sandeep from Vitech Systems Asia Pvt. Ltd.

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2021

Best Remote Desktop management tool

Overall its the best that runs smoothly without having consuming too much of RAM. It is must have tool especially during this work from home period. It works seamlessly in day to day usage.

Pros

It is easy to use. It has clean and simple user interface. It works on almost every desktop operating system. We can access it from anywhere with ease. It has two step verification system that allows us to safely login without the fear of getting hacked. Verification is always sent to mail every time we login so that its safe and at the same easy to use. It doesn't take up so much memory while running.

Cons

It doesn't work properly with slow internet connection. It gets disconnected automatically sometimes when there is even slight fluctuations in internet. Sometimes the verification mail doesn't get sent when we try to login. macOS client is slow compared to windows client.

October 2021

Liberato from self employed

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

October 2021

Best Work From Home Remote Tool

Overall it was an amazing experience!

Pros

So far this is the best virtual desktop for me. It was easy to use and we can let our users to work anytime and anywhere in the world. With just a few clicks our users can work remotely and securely. We can also customized the applications that our user need based on their work or department.

Cons

With awesome features comes with a great price. It was a bit too pricey compared to other remote desktop tool but I guess it is just fair specially when it has the latest and most secured features that a remote tool can offer nowadays. So why think of the price if you can benefit more from it.

June 2021

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Chandra from Maximus Federal

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2021

Be Ready for Technical Issues

Pros

We use this so our remote employees are able to access the programs they need to do their job. It does work for what we need it for and provides access in one central location.

Cons

This software often crashes and we spend a lot of time trying to fix issues so our employees can connect and able to perform work.

December 2020

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

amazon work space similar to horizon or vdi

ease to use decreases patching and upgrades on infra

Pros

easy to use no infrastructure necessary.no need of purchase of hardware no need to rack and stack windows vmware license storage every thing will be taken care by amazon

Cons

support .we will not have direct contact need to schedule a meeting for troubleshooting issues

Reasons for Choosing Amazon WorkSpaces

vm vdi ,citrix,horizon

July 2020

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Ankit from Citiustech

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2020

Setup Remote Desktops for the clients

Pros

1. It can easily setup remote desktops on the client machines 2. It is pretty secured as it asks for multifactor authentication code everytime you login 3. Multiple instances of the multiple workspaces can be opened at a time 4. The workspace retains to its state even when the application is closed

Cons

1. It lags at times, might be due to low internet connectivity 2. You need to repeatedly put multifactor authentication code if you mistakenly close the workspace application

May 2021

Vanessa from Canine Country Club

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Recommend

Wonderful

Pros

Amazon is a place where you can literally fine any and everything you can possibly think of

Cons

Some brands tend to be fake or be over priced

July 2021

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Mohammad Sami from ZEP-COM

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Just like your local Machine

Like I said, these workspaces feels like I'm using a machine that is located near me, and using it was just like my personal computer

Pros

I've been using workspaces for about 2 months now and not for a moment I felt like it was a machine in the cloud, I loved it! I can manage it from the console I can stop and restart it plus latency is zero everything is just like my local machine

Cons

There is a catch, if user is not responding to the machine for about 48 hours, it will disconnect other than that everything is awesome

June 2021

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Briana from Accessibility Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2021

Good For Remote Work

Overall, the product is good to have for security and protection of remote work computers.

Pros

I like that it is customizable so that you can monitor your employees from home and not have to worry about outside security threats to the desktops.

Cons

I think the software should have come with automatic updating. If a user did not see the notice to update, the desktop would not function properly and make the entire computer run slow even if hooked to the fastest of hardwired internet.

July 2020

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Fábio Roque da Silva from Religious Institutions

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Very functional and safe

Pros

It allows a test phase with several instances and functionalities. The feeling of security for keeping important data in the cloud is irreplaceable. It has an excellent cost-benefit.

Cons

The free trial features are very good, but it could free up a few more instances.